Campanas at Cibolo Canyons

Pros

• Kids love it.
• Lexi does an amazing job offering entertaining and enriching activities for the community.
• Lexi keeps residents informed with a beautifully presented e-magazine that's easy to plan around.
• This place is amazing.
• The place was nice, clean and quiet.
• The amenities center is the best.
• The lazy river is cool.
• Love it.
• The community events help residents meet new people and feel more at ease.
• Nice pool.
• Great place to live; the pool is awesome.
• Awesome homeowners association.

Cons

• The gym is described as terrible, with equipment in poor condition and hours that close at 5 despite online 24-hour listings, leading some to view it as a scam.
• The splash pad water is consistently colder than the lazy river and lap pool, and the bucket flow was increased in 2025 to dump every minute.
• Starwood's clear-cutting of heritage trees to cram in more homes has made portions of the trails and golf course unsightly, congested, and tree-less.
• The HOA/management reportedly does not answer calls or emails, leaving new residents without help.
• A person of color is told they are not allowed in certain areas by someone claiming to be the head of the HOA, described as racism.
• The flowers around the pool attract bees, causing stings to children and a woman.
• TPC Parkway is lined with dead deer and dead fox due to the development activity.

Review

This community in Campanas and the surrounding Cibolo Canyons area presents a blend of heartfelt appreciation and notable frustration. On one hand, residents describe a place they've come to love for its home, its trails, and the social fabric that comes with a well-connected neighborhood. They highlight the beauty of the setting - the heritage oaks, the winding trails, and the overall sense of belonging that drew many families to the area in the first place. Kids in particular seem to thrive here, with sidewalks and parks feeling like natural playgrounds for busy families. In short, there is a strong sense of pride in the location and the life it offers.

Yet beneath that affection there is a persistent drumbeat of concerns. A number of posts focus on the quality and reliability of the amenities, starting with the gym and the recreation center. Several reviewers complain that the gym equipment is kept in poor condition and that the hours are unreliable - quoted as closing at 5 p.m. even though online listings advertise 24-hour access. The sentiment is that this mismatch is more than a small annoyance; some describe it as a scam or at least a serious misalignment between expectation and reality. The implication is that maintenance and transparency around hours and access need attention.

Water features are another area where experiences diverge. The splash pad is frequently cited for being colder than the lazy river and the lap pool, an inconsistency that dampens some days for families with kids who expect consistent water play temperatures. The bucket flow has been altered, with several accounts pointing out that it dumps every minute now, which can feel more intense or disruptive than before. Despite these critiques, there are also moments of praise for the water elements - the lazy river remains a popular draw, and one reviewer even calls the overall pool area "awesome," noting the opportunity for both kids and adults to enjoy the water. The contrast in these opinions highlights how small design or schedule changes can significantly affect daily enjoyment.

The landscape and development dynamics add another layer of complexity to residents' experiences. Those who moved to Campanas in 2020 express immense affection for their home, the trails, and the local social opportunities. However, there is a deep concern about how Starwood's development activities are reshaping the landscape. Reports describe clear-cutting of heritage trees along trails and the golf course to make room for more homes, accompanied by concerns that the Master Plan may be amended to clear even more conservation land. The visual impact - trees removed, a sense of increased density - paired with mentions of wildlife such as deer and foxes along local roadways paints a picture of a community where growth and nature are increasingly at odds with one another.

People and processes inside the community's management team are a recurring source of both praise and frustration. Lexi, in the Lifestyle Coordinator role, is singled out as doing an outstanding job - organizing entertaining and enriching activities, and providing an easy-to-navigate e-magazine that residents find helpful for planning. This kind of frontline enthusiasm helps foster a sense of connection and belonging. At the same time, a number of residents voice concerns about responsiveness and communication, noting that phone calls or emails sometimes go unanswered and that there can be a gap between the high-energy social calendar and the actual ease of getting information or assistance when needed. There are also compliments about staff and the center being clean and well-kept, which underscores that good stewardship exists alongside the complaints.

Community events and everyday life paint a picture of a vibrant, social neighborhood that many residents deeply appreciate. The Cinco de Mayo celebration is highlighted as a positive example of community-building, with residents thanking organizers for creating events that help newcomers meet neighbors and feel "at ease." The pool, lazy river, and kids' play areas are repeatedly cited as focal points for family time and neighborhood interaction, reinforcing the sense that, when things work as intended, the amenities deliver real value. Even notes about the practical side - such as the ability to rent the party room at reasonable rates - contribute to a perception of a well-rounded, family-friendly environment.

Amid the positivity, there are clear concerns about inclusivity and access. A few comments raise alarming charges about gatekeeping and exclusion, describing tensions around who can access certain spaces and, in one troubling instance, suggesting that someone in a leadership position within the HOA would prohibit a person of color from using facilities. Another resident's viewpoint - "I live here so yeah 5 stars" - reflects a contradiction that underscores the mixed emotions within the community: pride and loyalty alongside allegations of discrimination and unequal treatment. Mosquitoes near shaded bushes also crop up as a practical annoyance, reminding residents that even pleasant outdoor spaces have their irritants.

Taken together, the collection of impressions reveals a neighborhood with undeniable strengths and a few significant, ongoing challenges. On the positive side, families feel grounded by the home and community life, value the trails and natural setting, prize the social opportunities, and commend dedicated staff like Lexi who help keep the community connected. On the negative side, there are real concerns about maintenance standards, consistency of access, and the large-scale development decisions that reshape the landscape and the character of the area. The overall tone suggests a place that is beloved and livable, but one where potential residents and existing homeowners alike may want to weigh the benefits against the governance, maintenance, and development issues that shape daily life.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.1 miles)
• Walgreens (3.8 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.5 miles)

Physicians

• Dr. Marlischa Hall-Jackson, DNP-FNP-C (1.2 miles)
• North Central Federal Clinic (4.7 miles)
• Sonterra Dermatology (4.8 miles)
• Neurosurgical Associates (5 miles)
• TruOrtho (5 miles)
• San Antonio Kidney Disease Center (5.1 miles)
• ABCD Pediatrics - Stone Oak (5.5 miles)

Theaters

• Alamo Drafthouse Stone Oak (2.4 miles)
• Regal Northwoods (4.8 miles)

Restaurants

• BJ's Restaurant & Brewhouse (2.5 miles)
• In-N-Out Burger (2.6 miles)
• P. Terry's Burger Stand (2.6 miles)
• Dog Haus Biergarten (2.9 miles)
• Lupe Tortilla (2.9 miles)
• Whataburger (3 miles)
• Sonic Drive-In (4.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• Hope Church (3.9 miles)
• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Community Bible Church (4.1 miles)
• Northrock Church (5.1 miles)
• Abiding Presence Lutheran Church (6.8 miles)
• Church of Jesus Christ of Latter Day Saints (7.4 miles)

Hospitals

• Baptist Neighborhood Hospital (3.5 miles)
• Baptist Health Systems (8.1 miles)
• Schertz Dialysis Centers (8.8 miles)
• Barr & Gossett (8.8 miles)

Cafes

• Starbucks (4.5 miles)
• Local Coffee (5.3 miles)
• Hatch 5 Market (6.9 miles)
• La Media Luna Cafe (7 miles)
• Starbucks (7.8 miles)
• Kung Fu Tea (8.1 miles)
• Starbucks (8.4 miles)

Parks

• Comanche Lookout Park (5.4 miles)
• Bulverde Community Park (6.7 miles)
• Rim Rock Park (7 miles)
• Phil Hardberger Park (9.3 miles)

Transportation

• Skyplace Center (8.8 miles)
• Landmark Aviation (9.2 miles)