The Lodge Assisted Living And Memory Care
Save1880 West 16th Street, Mount Pleasant, TX 75455
For more information about senior living options: (844) 490-3973
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The Lodge Assisted Living and Memory Care, particularly its memory care ward, elicits a wide spectrum of experiences from families who hoped to find dependable, compassionate care for their loved ones. Across many reviews, the facility is described as clean, welcoming, and well-intentioned, with several staff members and the administrator, Michelle Perry, repeatedly praised for their dedication and kindness. Yet alongside the praise runs a persistent thread of concern: care on the memory care side can be uneven, and in some cases seriously lacking, especially when it comes to basic daily tasks and consistent oversight. The narratives show a facility that can be a good fit for some and a source of significant frustration for others, depending in large part on how closely families stay involved and how much external caregiving support they bring in.
A central point of contention across multiple accounts is personal hygiene and routine care. Families recount repeated struggles to ensure basic needs are met, such as showering, brushing teeth, and room cleaning. In one account, the lack of consistent showers and room hygiene became so problematic that after numerous complaints, the director suggested a physician-ordered hospice arrangement so outside caregivers would provide showers as needed. Others describe beds that remain wet or soiled overnight, only to be remade while still damp, and residents wandering the halls in soiled or leaking incontinence products. The accounts convey a troubling pattern: when staff could not or did not perform these tasks, family members found themselves stepping in, often daily, to compensate for the gaps.
Closely linked to hygiene are concerns about adherence to medical and daily activity orders. Reviewers report that orders such as wearing compression socks and prescribed exercises were not consistently followed. They also describe a discrepancy in programming, noting that daily chair exercises were advertised as a facility activity but were effectively limited to the assisted living side, leaving memory care residents with fewer structured opportunities for movement and engagement. These inconsistencies contribute to a sense that memory care residents may not be receiving the same level of routine attention as other residents, which alarms families who fear declines in mobility, circulation, and overall well-being.
Food, sodium intake, and overall nourishment also feature in the grievance narrative. Several reviewers describe meals as being of low quality - heavy on processed and starchy foods with higher sodium content than recommended. This feeds a broader worry that nutrition for older adults with memory care needs is not prioritized at all times, which can impact energy, mood, and health. Together with the hygiene and activity concerns, nutrition emerges as another facet of care where families feel let down by inconsistent execution of basic standards.
Staffing dynamics form another major theme. Families repeatedly point to high turnover and frequent call-outs, which they say create constant staffing gaps that undermine reliability and continuity of care. Some reviewers acknowledge that, even when individual caregivers were compassionate and capable, the overall staffing environment made consistent, attentive care difficult to sustain. An undercurrent in several comments is the sense that the facility is doing its best with limited resources and staffing, yet the burden falls on families who must intervene to ensure their loved one's daily needs are met. The sentiment is nuanced: there are accounts of kind, capable caregivers who truly treat residents like family, but these positives exist within a challenging, resource-constrained context.
Despite these criticisms, there are strong endorsements that center on leadership, community, and positive personal experiences. A number of reviewers single out Michelle Perry, the administrator, as exceptionally caring and hands-on. They describe her as knowledgeable about memory care, deeply involved with residents, and a stabilizing force who models empathy and responsiveness. Several comments credit Perry with building a team that genuinely cares about residents and their families, and they express appreciation for the sense of family and community that she fosters. The facility is repeatedly portrayed as clean, welcoming, and aesthetically pleasing, with an environment described as cheerful and well maintained. Family members often note that they feel comforted by Perry's involvement and by the staff who make an extra effort when possible.
There are also stories of positive outcomes that families attribute to the Lodge's approach, particularly for those who are able to leverage additional support. Some reviewers report improvements in appetite and mood for their loved ones after moving to the Lodge, and others recount that their relatives were less medicated or more coherent than at previous facilities. Testimonials praising the staff as caring, the director as supportive, and the community as safe and well-run recur in several postings. One family member even characterizes the Lodge as a "best decision" that brought relief during a difficult transition. In several cases, families describe the staff as going above and beyond to make residents feel at home, and they emphasize how the Lodge can function well when combined with external caregiving resources, including in-home care or hospice services.
A few reviewers advise caution and frame a more balanced view. There are explicit warnings from some families to "keep your family out of their memory care unit," reflecting a belief that the unit's needs may simply exceed what the facility can reliably provide without substantial external support. Other accounts emphasize the reality of being unable to reach loved ones by phone, with visitors restricted at times, which compounds anxiety for families who live far away or rely on daily updates. The sentiment here is not to discredit the Lodge entirely, but to remind prospective families that the memory care environment can be challenging, and success often hinges on ongoing, proactive involvement from families - and sometimes on supplementing with private caregivers or hospice services.
In the end, the Lodge presents as a facility with real strengths and genuine compassion, but with noteworthy gaps that can significantly affect the daily lives of memory care residents. Its cleanliness, attractive environment, and a leadership team that many families describe as caring and effective provide a solid foundation for quality care. Yet the inconsistency in routine care, hygiene, activity availability on the memory care side, and staffing pressures can undermine that foundation for families who cannot - or choose not to - bring in extra care resources. For families weighing their options, the Lodge appears to offer a viable option for those who are able to engage actively with the facility and to arrange additional caregiving support as needed, especially for memory care residents who require meticulous daily oversight. It is a place where moments of warm, attentive care coexist with systemic challenges that demand vigilance, advocacy, and ongoing collaboration between families and the administration.
The Lodge Assisted Living and Memory Care in Mount Pleasant, TX is a vibrant community dedicated to providing exceptional care for seniors in need of memory care or respite care.
Our amenities are designed to enhance the overall well-being of our residents. We offer a beauty salon where individuals can receive personal grooming services, ensuring they always look and feel their best. Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their private rooms. Our community operated transportation service provides convenient access to local attractions, appointments, and shopping trips. We have a computer center for those who want to stay connected with loved ones or engage in online activities.
Our dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our skilled culinary team. For relaxation and socialization, we provide various recreational spaces including a fully furnished gaming room and a small library for book lovers. Residents can also take advantage of our fitness room to maintain an active lifestyle.
We understand the importance of privacy, which is why each resident enjoys their own private bathroom and move-in coordination assistance. Our housekeeping services ensure that living spaces remain clean and comfortable.
Ensuring the well-being of our residents is our top priority, which is why we offer 24-hour call systems and supervision for peace of mind. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their required medications on time. We also have specialized memory care programming tailored to meet the needs of individuals with cognitive challenges. Additionally, we provide transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Residents can participate in various engaging activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities coordinated by our caring staff members. With two cafes nearby along with parks and pharmacies within close proximity, our community offers convenience in accessing necessary amenities. Physicians and places of worship are also conveniently located nearby, ensuring residents have access to medical care and spiritual support when needed.
At The Lodge Assisted Living and Memory Care, we strive to create a warm and supportive environment where seniors can enjoy their golden years in comfort, safety, and happiness.
The Lodge Assisted Living And Memory Care is located at 1880 West 16th Street, Mount Pleasant, TX 75455 in Titus County, Texas
The Lodge Assisted Living and Memory Care offers a comprehensive range of features designed to support residents experiencing dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents receive the physical support they need to maintain dignity and comfort in their daily routines. Medication management is critical for adhering to treatment plans, thereby reducing confusion and potential health complications. Meal preparation and service are tailored to meet the dietary needs of residents while also providing them with familiar, nutritious options that can enhance their overall well-being. The focus on activities of daily living fosters independence while allowing staff to step in where necessary. Continuous 24-hour supervision ensures safety and immediate response to any changing needs or emergencies. Additionally, the mental wellness program actively engages residents' cognitive functions, promoting social interaction and mental stimulation, which are essential for maintaining cognitive health in those with mild cognitive impairment. Specialized memory care programming further addresses the unique challenges faced by individuals at various stages of cognitive decline, creating an environment optimized for growth and quality of life.
The Lodge Assisted Living And Memory Care on seniors.fyi includes 3 photos including images showing bathroom, decor, interior, lounge, fireplace, chandelier, facility, outdoor, and more.
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