Pine Terrace II Apartments

Pros

• Diana the manager provided an amazing experience.
• Diana is professional and kind.
• Diana really cares for the people who come in and makes them feel welcome.
• The apartments are great and quiet.

Cons

• The landlord is racist and fabricates claims.
• The landlord enters tenants' apartments when they are not there.
• It is described as the worst place ever and is being driven into the ground.
• The landlord uses old parts from closed apartments to fix things.
• The gas was cut off and the city wouldn't light it because of a fire hazard, yet the landlord had her husband light it anyway.
• Rent keeps being raised.
• The landlord claimed the unit was trashed during a HUD visit, which was not true.
• The complex allegedly restricts rentals to elderly or disabled tenants.

Review

The voices about this housing community are a blend of warmth, praise, concern, and alarm, intertwining personal experiences with impressions of how the place is run. On one end of the spectrum, a resident writes with genuine appreciation for a particular manager who stands out in their memory. They describe Diana as professional and kind, noting that she genuinely cares for the people who come in and that her attitude made them feel very welcome. The warmth in that account centers on how Diana's demeanor translated into a sense of ease and hospitality, turning what could be a routine visit or lease process into something more reassuring and personable. In that view, the manager's attentiveness and professionalism are highlighted as a standout feature of the community, shaping a perception of accessible, considerate management.

Alongside those accolades for the manager, there is a recurring logistical detail that appears in several accounts: the property advertises a 1-bedroom option, with an emphasis that these units are "only" for the elderly or disabled. This framing - stated as a policy - emerges as a practical boundary for the housing options, shaping who can apply or reside there and who may be restricted from certain units. For some readers, that policy feels clear and orderly, presenting a stable, targeted housing niche for residents who meet the criteria. For others, the same constraint provokes questions about accessibility and future possibilities, coloring expectations about whether other demographics might access similar space in the future.

Yet the overall narrative is not uniform in tone. A few reviewers raise serious concerns that cast a shadow over the otherwise positive impressions of the community's leadership. One account portrays a complicated, troubling dynamic with the landlord and management, describing the landlord in highly critical terms and alleging a pattern of problematic behavior. The reviewer claims that the landlord engages in conduct viewed as intrusive - coming into apartments when residents are not home - and portrays the situation as deteriorating, with the property being driven "into the ground" by mismanagement. There is also a claim about the use of old parts sourced from closed units in repairs, which would raise questions about safety and maintenance standards. The account goes further into a crisis scenario: gas was cut off, and the city would not light it because of a fire hazard, yet the reviewer alleges that the landlord's husband was asked to light it anyway. The same narrative includes allegations of rent increases and a dispute with a HUD inspection, where the reviewer asserts the visitor's report did not reflect the reality of the space, framing it as evidence of ongoing tenant mistreatment or misrepresentation. The tone in this portion of the account is clearly distressed, painting the place as "the worst place ever" in the speaker's view and casting the management as a negative force undermining the living environment.

In contrast to those more troubling notes, another reviewer offers a simpler, more tranquil picture. They describe the environment as great and quiet, a mood of calm and order that contrasts with the more urgent concerns raised by other accounts. This voice emphasizes spaciousness, quiet, and a gentle living atmosphere, suggesting that the day-to-day experience for some residents can be comfortable and undisturbed. The simplicity of that perspective serves as a counterpoint to the more complex or hostile depictions, underscoring that experiences at the property can vary substantially depending on who you are, when you visit, and which part of the operation you encounter.

There is also a terse, almost transactional note that repeats the 1-bedroom policy in a different tone: one reviewer simply states that these apartments are 1-bedroom only and that they have never lived there. This line hints at interest or curiosity from someone who has not yet experienced the property firsthand, leaving room for potential future impressions that could go either way. It reinforces the sense that the community's footprint is narrowly defined by its unit type and eligibility rules, shaping expectations for newcomers who might be weighing options in this market.

Taken together, the stories present a community with a two-sided character. On the positive side, there is a manager - Diana - who is remembered as professional, kind, and welcoming, giving some residents a strong sense of support and personal connection during their encounters with the management team. On the negative side, several accounts raise serious concerns about how the property is run in practice: questions about discrimination, unwanted entry into apartments, use of questionable repair materials, potential safety hazards related to gas service, and disputes over rent and representation during oversight visits. The contrast between a warm, inviting manager and a management dynamic that some residents describe as oppressive or unsafe paints a complex picture of a place that can feel very different depending on which experiences a resident encounters.

Ultimately, readers are left with a mixed impression. For some, the manager's conduct and demeanor offer a beacon of professionalism and care that makes the place feel welcoming and manageable. For others, the reported conduct of the landlord, maintenance practices, safety concerns, and rental pressures create a sense of unease and distrust. The recurring themes - unit type restrictions, the balance between supportive management and perceived mismanagement, and the tension between comfortable quiet living and reports of intrusion or danger - suggest that the experience at this community is not uniform. It appears to hinge on individual interactions, specific incidents, and the lens through which residents view management and policy, leaving potential tenants and current residents to weigh the positive warmth against the weight of the more troubling claims.

This part of Mount Pleasant, Texas offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient place to live. There are several parks nearby, including Heritage Park Village and Town Lake Park, providing opportunities for leisurely walks and outdoor activities. Additionally, there are numerous places of worship in the area for spiritual support and community engagement. Access to healthcare services is readily available with several physicians' offices and pharmacies located within a short distance. For dining options, there are fast-food chains like McDonald's and Burger King as well as local cafes such as Heav'Nly Foods. The presence of Titus Regional Medical Center ensures that residents have access to quality healthcare facilities. Overall, this neighborhood offers a blend of recreational, spiritual, medical, and dining options making it a desirable location for senior living in Mount Pleasant.

Parks

• Heritage Park Village (0.2 miles)
• Town Lake Park (1.3 miles)
• Lake Bob Sandlin (2 miles)
• Dellwood Park (2.1 miles)
• Broach Park (11 miles)

Transportation

• Alamo (0.3 miles)
• Enterprise Rent-A-Car (0.3 miles)
• Jay Tex Aviation (2.9 miles)
• U-Haul (7.5 miles)

Places of Worship

• First Assembly of God (0.5 miles)
• Mision Bautista Nueva Esperanza (0.6 miles)
• Church of Christ (0.7 miles)
• Lambsfold Church (0.7 miles)
• Adams Chapel (0.8 miles)
• Pleasant Grove Baptist Church (1 miles)
• Christian Life Fellowship (1 miles)

Physicians

• Downie Gordon Northeast Texas Interventional Medicine Pa Mt Pleasant (0.6 miles)
• Northeast Texas Oncologic (0.6 miles)
• Mark - Mark E Quiring Quiring MD (0.6 miles)
• Cardiology Consultants of East Texas PA (0.7 miles)
• Doctors Clinic (0.7 miles)
• Brad Burrows Family Practice (0.7 miles)
• Texas Oncology-Mount Pleasant Patty & Bo (0.7 miles)

Pharmacies

• Doctor's Pharmacy (0.7 miles)
• Medical Center Family Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• Super 1 Foods (1.6 miles)
• Walmart Pharmacy (2.6 miles)

Restaurants

• Popeyes Louisiana Kitchen (0.7 miles)
• Sonic Drive-In (0.7 miles)
• McDonald's (0.8 miles)
• Burger King (0.8 miles)
• Luigi's Italian Cafe (0.9 miles)
• Subway (0.9 miles)
• Two Senontas Office (0.9 miles)

Hospitals

• Titus Regional Medical Center (0.7 miles)
• Robicheaux James W UT Health Pittsburg (9.6 miles)
• East Texas Medical Center Pittsburg (9.6 miles)
• U T Health Pittsburg (9.6 miles)

Cafes

• Heav'Nly Foods (0.9 miles)
• Starbucks (2.8 miles)