1714 North Edwards Avenue, Mount Pleasant, TX 75455
To contact a resident: (903) 577-0759
For more information about senior living options: (866) 208-4318
Heritage Park Village Costs & Pricing
Heritage Park Village offers competitive monthly rates that reflect both the local market and broader state trends. For a studio, residents can expect to pay $3,025, which is slightly more affordable than the average cost in Titus County at $3,163 and significantly lower than the Texas state average of $3,758. Similarly, for a one-bedroom unit, Heritage Park Village remains on par with the county rate of $3,350 while still falling short of the higher Texas average of $3,761. These pricing structures suggest that Heritage Park Village provides an attractive option for those seeking quality accommodations without straining their budget when compared to county and state figures.
| Floor plans | Heritage Park Village | Titus County | Texas |
|---|---|---|---|
| Studio | $3,025 | $3,163 | $3,758 |
| 1 Bedroom | $3,350 | $3,350 | $3,761 |
Memory care communities with a similar price nearby
-
About the same
The Lodge Assisted Living
$3,000 to $3,300 / month1.4 miles away
Overall Review of Heritage Park Village
Pros
The move-in process was smooth and easy.- The staff greet residents with smiles and handshakes.
- They have made residents feel welcome and comfortable.
- Residents have enjoyed the food and made friends.
- The care team is very friendly and provides excellent care, giving families peace of mind.
- Heritage Park provided exceptional care for the mother-in-law.
- The staff are wonderful and keep families informed about residents' status, and knowing they are well cared for brings peace of mind.
- The tour was well-organized and pleasant, with friendly staff and a clean, well-arranged facility.
- The room shown was a pleasant studio apartment with a separate bedroom, living area, dining area, and a large walk-in shower.
Cons
The facility is terrible and does not take care of its residents. - Residents aren’t assisted with bathing, and some wander at night with no one noticing.
- The state really needs to investigate this place.
- The food is not very nutritious and is often of poor quality, with meat being scarce and meals mostly casseroles.
- The reviewers worry the elderly residents’ health could be compromised by the low-quality food.
- The caregiver Jessica is described as lying and stonewalling, a liar and troublemaker.
- The reviewers consider choosing this facility an unwise decision for a loved one.
- The staff are said to act like zombies and maintenance is poor.
- The community seems more focused on assisted living than memory care, making it not the best fit for memory issues.
Review
Heritage Park Village in Mount Pleasant is best suited for families seeking a warm, activity-rich assisted living environment where daily care is reliably friendly and family communication is a clear strength. This community shines for residents who want approachable staff, visible warmth in interactions, and a setting that feels comfortable and homelike. It works well for seniors who value social engagement, good meals, and a clean, well-maintained campus. Those with modest memory-care needs and no extreme medical requirements will likely find the rhythm and pace reassuring. However, those whose loved ones require dedicated dementia programming, high-level clinical oversight, or stringent safety measures should consider alternatives.
On the plus side, several reviews highlight a care team that puts effort into genuine, ongoing engagement. Families repeatedly note staff who introduce themselves with a smile, make residents feel welcome, and keep families informed about health and daily events. The same warmth translates into practical peace of mind, caregivers who visibly strive to deliver attentive, personal care, and a facility environment that residents appear to enjoy. Long-tenured team members (such as Connie and Maria) provide a sense of continuity that strengthens trust and reduces the stress families feel when a loved one settles into a new routine. The building itself earns favorable marks, cleanliness, sensible layouts, a comfortable studio setup, and a setting that makes social participation feel optional but readily encouraged. Food and shared activities are praised by many, with residents sometimes commenting on enjoyable meals and opportunities to connect with peers.
That said, the community faces significant cautions that must be weighed carefully. A small but vocal subset of reviews paints a troubling picture of resident safety and oversight: claims that some residents are not assisted with bathing, that wandering occurs at night with little or no monitoring, and that the state should investigate. Leadership stability is another concern surfaced by reviewers, the director role has seen turnover, and at times staff have been asked to “fill in” rather than provide a consistent point of contact. These concerns do not appear in every experience, but they matter: they signal potential gaps in vigilance and escalation that could expose residents to avoidable risk if care needs become more complex or if a situation worsens after admission.
When the positives meet the risks, it becomes clear what Heritage Park Village offsets and what it does not. The strong, person-centered care ethos and transparent communication with families can offset a good portion of routine daily needs for residents who are largely independent with mild supports. The clean, welcoming environment, the social framework, and the value offered by competitive pricing contribute to a favorable overall impression for many. However, the serious safety and consistency concerns cannot be dismissed, especially for residents with mobility or cognitive challenges that demand vigilant supervision and a robust care plan. In those cases, the pros may not fully offset the cons, and alternatives with stronger memory-care focus or higher staff-to-resident ratios deserve serious consideration.
For families seriously evaluating Heritage Park Village, a practical plan is essential. Schedule a tour focused not only on amenities but on day-to-day operations: observe how staff respond to questions, request to review incident logs, and ask about night-time safety checks and bathing assistance routines. Inquire about the facility’s memory-care options and whether there is a dedicated memory-care wing or partner facility for transitions. Speak with current residents and multiple family members about communication frequency and responsiveness. Confirm the stability of leadership and request a clear point of contact for ongoing updates. Finally, compare with nearby options that offer more explicit dementia programming and stricter safety protocols to ensure the choice aligns with the resident’s current needs and potential future needs. Heritage Park Village can be a solid fit for the right resident, but only with a clear plan to safeguard safety and maintain consistent care as needs evolve.
1-bedroom apartments
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Financing advice
Garden
Guest parking
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Outdoor common areas
Overnight guests
Party space
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation & parking
Ambulatory care
Diabetic care
Incontinence care
Medication management
Low / no sodium
Art classes
Bible study group
Cards / pinochle club
Day trips and outings
Educational speakers / life long learning
Fitness programs
Games
Happy hour
Live musical performances
Resident band or musicians
Stretching classes
Wii bowling
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