Pleasant Springs Healthcare Center

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  • Interior

    A cozy and inviting lobby area with comfortable seating and ample natural light.

  • Decor

    A cozy living space featuring a blend of comfort and style with a neatly made bed, elegant curtains, and decorative elements.

  • Building

    The inviting entrance of a residential building surrounded by lush greenery.

  • Bedroom

    A cozy bedroom featuring a blue color scheme with floral accents and a comfortable seating area.

  • Dining

    A delicious breakfast spread featuring various dishes including grilled meat, baked beans, pickles, and a sweet pastry.

  • Landscaping

    A cozy outdoor dining area featuring spacious seating and a charming brick structure.

  • Kitchen

    A spacious dining area featuring a large table and modern kitchen appliances.

  • Exercise Equipment

    A physical therapy room equipped with exercise machines and rehabilitation tools.

  • Office

    A reception area featuring a stone counter and wooden flooring.

  • Rehabilitation

    Sign for Pleasant Springs Health Care, specializing in nursing and rehabilitation services.

Pleasant Springs Healthcare Center

2003 North Edwards Street, Mount Pleasant, TX 75455

For more information about senior living options: (844) 490-3973

4.2 from 33 reviews
5 stars
24
4 stars
3
3 stars
0
2 stars
0
1 stars
6

Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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    Overall Review of Pleasant Springs Healthcare Center

    Pros

    • pro The staff is very caring and pleasant; they really care for the residents.
    • pro The administrator, Jaye Wilhite, is an advocate who goes above and beyond for her patients.
    • pro Ms. Jaye and Pleasant Springs are very helpful and caring with the senior community.
    • pro The housekeeping department does an excellent job of keeping the building clean and odors to a minimum.
    • pro The staff at Pleasant Springs is welcoming, knowledgeable, and attentive to the needs of residents and their families.
    • pro Pleasant Springs Healthcare Center is top notch; the nursing staff treat their customers like family.
    • pro The therapy department is excellent, with therapists such as Marc and Mowrey who are awesome.
    • pro The rehab program at Pleasant Springs is wonderful, providing great physical therapy and care.

    Cons

    • pro The facility is absolutely horrible; the rooms are nasty, the pricing gouges patients, and the rooms look nothing like the online pictures.
    • pro There are too many problems to begin with, and the place is not recommended.
    • pro The facility is neglectful: a resident had two falls in one day, injuries occurred, staff provided little information, and the resident went without adequate feeding.
    • pro Administration failed to notify the family about a Covid-positive situation and transport to another facility, with no apology or timely communication.

    Review

    Pleasant Springs Healthcare Center emerges in these accounts as a place where warmth, attentiveness, and a strong sense of community often shape the experience. Across many visits and stays, reviewers repeatedly describe the staff as caring and attentive, with visitors noting how warmly they are treated and how smoothly day-to-day routines run. Several comments highlight enjoyable social events, such as a Pie Party with a variety of pies, hot apple cider, and coffee or tea for visitors, which help create a welcoming atmosphere for families and residents alike. The overall impression from these accounts is that Pleasant Springs can feel like a close-knit community where residents are treated with personal attention and kindness.

    A recurring thread centers on the leadership and advocacy felt by families. One reviewer singles out administrator Jaye Wilhite as "an advocate you need in your corner," praising her for going above and beyond for both patients and families. Other comments echo that sentiment, noting that Ms. Jaye and the Pleasant Springs team are "very helpful and caring with the senior community." This perception of proactive, family-friendly leadership appears to be a defining feature for many who praise the facility, with several mentions of direct interactions that left families feeling heard and supported during challenging times.

    Therapy and rehabilitation receive particularly strong endorsements. Multiple reviews point to the rehab department as a standout, with therapists who motivate and enable progress. Specific names appear repeatedly - Marc, Mowrey, Brenda, and Scott - described as exceptional in helping patients regain mobility and confidence. One reviewer who underwent total knee replacement in March 2022 credits the therapy department with a successful outcome and notes that they wouldn't have achieved such progress without the team's perseverance. The positive tone toward therapy is paired with appreciation for nursing staff and CNAs, who are described as integral to a patient's recovery and daily comfort.

    Beyond rehab, many reviewers celebrate the general care and daily operations. Comments about nursing staff being welcoming and knowledgeable emphasize that the team tends to residents with attention to both medical needs and emotional well-being. Compliments about cleanliness and odor control from housekeeping reinforce a sense of pride in maintaining a respectful living environment. Families also note that the staff's communication helps them stay informed about care plans and any concerns, which contributes to confidence in the facility. Some residents themselves reflect on their experience with honesty - acknowledging strong teams and great care, while also noting areas where the facility might better align with expectations.

    The collection of reviews is not without sharp criticisms. One account describes the facility as "absolutely horrible," citing dirty rooms, poor communication about falls and injuries, and concerns about how money is handled. Another reviewer recounts a tragedy of neglect - missing clothes changes, multiple falls, a broken rib, and a lack of timely updates or explanations - leading to a strong warning against rating the place positively. There are also concerns about a Covid-related transfer: a family member's mother tested positive, was moved to another nursing home without timely notification, and with little direct communication from administration. In this vein, some reviews call for stronger accountability and more consistent family updates, particularly in emergencies or critical health changes. A few others describe rooms not matching online photos and express skepticism about the overall value proposition.

    Despite these divergent experiences, several narratives end on notes of trust and continued willingness to consider Pleasant Springs for themselves or their loved ones. Some reviewers report being so impressed by the staff and therapies that they would choose Pleasant Springs again, praising the quality of care and the personal connections formed with caregivers. Others emphasize that, while there are outstanding elements - especially in rehabilitation and staff dedication - prospective residents should conduct thorough visits and ask pointed questions about communication, safety protocols, and care standards. The themes that rise to the surface are clear: Pleasant Springs can be a place of strong professional care and heartfelt staff support, yet experiences vary, and family input and oversight remain critical to ensuring that care aligns with expectations.

    In sum, Pleasant Springs Healthcare Center emerges as a facility with a powerful core of compassionate staff, effective rehab and therapy services, and a community-driven atmosphere that many families value deeply. The overwhelmingly positive anecdotes - about advocacy, engagement, and outcomes in rehabilitation - are tempered by legitimate cautions raised by others who experienced lapses in communication, safety concerns, or mismatches between expectations and reality. For families facing a choice, these reviews underscore the importance of meeting the team in person, participating in activities, and asking direct questions about staffing, supervision, and emergency responsiveness. If you're evaluating Pleasant Springs, attending events like the Pie Party, speaking with the administrator and floor leadership, and exploring both the therapy and nursing teams in action can provide a fuller sense of whether the facility aligns with your loved one's needs and your family's expectations.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pleasant Springs Healthcare Center in Mount Pleasant, TX is a skilled nursing facility that provides top-quality care and a comfortable living environment for older adults. Our community offers a wide range of amenities and services to meet the unique needs and preferences of our residents.

    The facility features a beauty salon, where residents can get pampered and maintain their personal grooming routine. We offer cable or satellite TV in each room for entertainment. Community-operated transportation is available for residents to conveniently access nearby destinations. Our computer center allows residents to stay connected with loved ones and engage in online activities.

    Delicious meals are served in our dining room, offering an enjoyable restaurant-style dining experience. Special dietary restrictions can be accommodated to ensure each resident's nutritional needs are met. The fully furnished living spaces provide comfort and convenience.

    Residents can partake in various recreational activities offered within our community. Our fitness room promotes physical well-being, while our gaming room provides opportunities for fun and socialization. A small library is available for those who enjoy reading, and planned day trips allow residents to explore new places. Resident-run activities provide opportunities for involvement and creativity.

    At Pleasant Springs Healthcare Center, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transferring. Our dedicated staff members are trained to manage medications effectively and ensure resident safety at all times. A mental wellness program is also offered to support emotional health.

    The surrounding area offers convenient amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby for easy access to essential services. Additionally, there is a hospital located conveniently close by.

    With its comprehensive care services, abundant amenities, engaging activities, and convenient location, Pleasant Springs Healthcare Center is the ideal assisted living community for individuals seeking exceptional care in Mount Pleasant, TX.

    Nearby Places of Interest

    Parks

    • Heritage Park Village (0.3 miles)
    • Town Lake Park (1 miles)
    • Lake Bob Sandlin (2.3 miles)
    • Dellwood Park (2.4 miles)
    • Broach Park (11.3 miles)

    Places of Worship

    • First Assembly of God (0.3 miles)
    • Lambsfold Church (0.9 miles)
    • Mision Bautista Nueva Esperanza (0.9 miles)
    • Church of Christ (1 miles)
    • Pleasant Grove Baptist Church (1 miles)
    • Adams Chapel (1.1 miles)
    • Christian Life Fellowship (1.2 miles)

    Transportation

    • Alamo (0.5 miles)
    • Enterprise Rent-A-Car (0.5 miles)
    • Jay Tex Aviation (3.2 miles)
    • U-Haul (7.4 miles)

    Physicians

    • Mark - Mark E Quiring Quiring MD (0.7 miles)
    • Cardiology Consultants of East Texas PA (0.7 miles)
    • Texas Oncology-Mount Pleasant Patty & Bo (0.7 miles)
    • Northeast Texas Oncologic (0.7 miles)
    • Downie Gordon Northeast Texas Interventional Medicine Pa Mt Pleasant (0.7 miles)
    • Doctors Clinic (0.7 miles)
    • Brad Burrows Family Practice (0.8 miles)

    Pharmacies

    • Doctor's Pharmacy (0.8 miles)
    • Medical Center Family Pharmacy (0.8 miles)
    • Walgreens (1.8 miles)
    • Super 1 Foods (1.9 miles)
    • Walmart Pharmacy (3 miles)

    Hospitals

    • Titus Regional Medical Center (0.8 miles)
    • Robicheaux James W UT Health Pittsburg (9.9 miles)
    • East Texas Medical Center Pittsburg (9.9 miles)
    • U T Health Pittsburg (10 miles)

    Restaurants

    • Popeyes Louisiana Kitchen (0.8 miles)
    • Sonic Drive-In (0.9 miles)
    • McDonald's (0.9 miles)
    • Subway (0.9 miles)
    • Burger King (0.9 miles)
    • The Jalapeno Tree (0.9 miles)
    • IHOP (0.9 miles)

    Cafes

    • Heav'Nly Foods (1.1 miles)
    • Starbucks (3.1 miles)

    Frequently Asked Questions

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