Mustang Creek Estates Keller

Pros

• The staff at Mustang Creek Estates Keller are described as attentive, sweet, and accommodating, providing a caring environment for residents.
• Families appreciate the home's clean and orderly setting, contributing to a comfortable atmosphere for their loved ones.
• Many reviewers highlight the good meals offered, noting that the food looks delicious and is generally well-received by residents.
• The enrollment process is mentioned as pleasant and smooth, with staff being knowledgeable and supportive throughout.
• Residents enjoy a variety of activities available in a home-like setting, which helps foster a sense of community among the residents.
• Families commend the communication from staff regarding any changes or concerns about their loved ones' care, ensuring they feel informed and involved.
• Overall experiences have been positive, with many families expressing gratitude for the quality of care provided to their loved ones at Mustang Creek Estates Keller.

Cons

• The maintenance of the individual's room is poor, and specific needs for a patient are not consistently met.
• Communication between patients, physician's assistants, and medical assistants leaves much to be desired.
• The director of Mustang Creek Estates Keller does not return phone calls and lacks awareness of important patient care issues.
• There is a lack of variety in the food served, leading to resident complaints about repeated items on the menu.
• Staff often appear more focused on personal conversations than attending to patients' needs, resulting in inadequate care.
• Housekeeping services are lacking, with reports of clothes being poorly laundered and residents sometimes left in soiled conditions.
• Despite a generally good experience overall, there were significant issues with medication ordering and dispensing for patients.
• Family members express frustration at not receiving timely responses to their inquiries about bills and care situations.
• Although some staff are caring, some family members feel that proactive hygiene and fluid management could be improved.
• There is an inconsistent quality of care due to high turnover among caregivers possibly impacting service delivery.

Review

Mustang Creek Estates Keller has garnered a mixed bag of reviews from families and residents experiencing its assisted living services. On the one hand, many commenters express contentment with aspects of care and support provided by the staff. Reviewers frequently highlight the attentiveness of the staff members and their willingness to assist in ensuring a smooth transition for their loved ones into this new living environment. Many families have noted how caring and compassionate the personnel are, even in challenging situations involving dementia or other health issues that require special attention. From pleasant enrollment processes to daily interactions, staff members at Mustang Creek Estates Keller are often praised for their dedication and commitment to providing quality care.

Cost is another significant point of discussion among reviewers. Many families appreciate the affordability of Mustang Creek Estates compared to other facilities, noting that it represents a good value for those seeking assisted living options. This aspect becomes particularly important given the financial burden many face while trying to provide proper care for aging loved ones who may not have sufficient income or savings. While some articulate initial shock over the cost implications for non-working individuals, they subsequently acknowledge the supportive atmosphere as a redeeming feature—one that makes them feel more comfortable recommending it to others in similar circumstances.

However, despite these favorable sentiments about staffing and affordability, several reviewers voiced concerns regarding specific operational aspects within the facility. Complaints about food variety were prevalent; residents expressed dissatisfaction with repetitive meal offerings such as scrambled eggs being served too frequently at breakfast. Similarly, some family members reported issues with medication management, citing instances where medications were either ordered late or not dispensed correctly on most days. These frustrations highlight potential gaps in systematic care that could adversely affect residents' well-being.

Communication—or lack thereof—was another recurring theme throughout many reviews. Families felt disheartened by inadequate follow-ups from management regarding critical aspects such as medication oversight or professional visits like podiatrist care. Instances emerged where family members sought assistance but encountered delayed responses or no replies at all from administrative staff when they had inquiries regarding bills or other essential concerns related to their loved ones' care.

While reviews capture a range of experiences within Mustang Creek Estates Keller—from happy transitions supported by exceptional staff to incidents warranting significant improvements—they also contain expressions of gratitude from those whose loved ones received compassionate end-of-life care in what reviewers deemed a home-like environment. Many stated that Mustang Creek’s cozy setting contributed positively during difficult times, offering solace when dealing with dementia-related issues or serious illnesses during final stages of life.

Overall, Mustang Creek Estates Keller presents itself as an appealing option for families searching for affordable assisted living solutions without diving into full nursing facilities just yet. The combination of warm-hearted staff support alongside good-quality meals generally contributes positively toward residents’ experiences there; however, ongoing efforts may be necessary to address underlying issues surrounding room maintenance, food variety, medication administration accuracy, and effective communication channels with families to reiterate its commitment towards high-quality resident-centric care.

This part of Keller, Texas offers a convenient and vibrant community for seniors looking for a peaceful yet active lifestyle. With multiple pharmacies within a short distance, access to healthcare is easily accessible. The variety of restaurants nearby cater to different tastes and preferences, ensuring a pleasant dining experience. The proximity to places of worship provides spiritual support and community involvement. Additionally, there are reputable physicians in the area for medical needs. Nearby cafes offer opportunities for socialization and relaxation. Enjoy outdoor activities at the nearby parks or catch a movie at the local theater. Hospitals are within close proximity for any emergency medical care needed. Overall, this part of Keller provides a well-rounded environment with essential amenities for seniors looking to enjoy their retirement years in a welcoming community.

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.7 miles)
• Keller Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)

Restaurants

• Maria Cuca's Mexican Cuisine (1 miles)
• Horizon 76 American Gr (1.2 miles)
• Sonic Drive-In (1.6 miles)
• Chick-Fil-A (1.6 miles)
• Burger King (1.8 miles)
• Whataburger (1.9 miles)
• McDonald's (2.3 miles)

Places of Worship

• St Elizabeth Ann Seton Catholic Church (1 miles)
• First Baptist Church of Keller (1.8 miles)
• Keller United Methodist Church (2.2 miles)
• Wellspring Church (2.7 miles)
• Gateway Church (2.8 miles)
• Gateway Church North Fort Worth Campus (4 miles)
• Alliance Community Fellowship (5.2 miles)

Physicians

• Keller Family Medical Center (1.5 miles)
• Cornerstone Family & Sports Medicine (1.7 miles)
• North Hills Family Medicine (1.8 miles)
• Kane Hall Barry Neurology: Kane Jerome M MD (2.8 miles)
• Texas Digestive Disease Consultants: Fort Worth - North Beach St (2.9 miles)
• Kathryn Mandal, MD - Continuum Internal Medicine and Pediatrics (2.9 miles)
• Alliance Pediatrics (3.8 miles)

Cafes

• Rosa's Cafe (1.7 miles)
• Starbucks (3.8 miles)
• Starbucks (4 miles)
• Roots Coffeehouse (5 miles)
• The Market (5.4 miles)
• Starbucks (5.7 miles)
• Starbucks (6.4 miles)

Parks

• Capp Smith Park (3.1 miles)
• Ridgeview Farms Park (5.8 miles)

Hospitals

• Cook Children's Urgent Care Alliance (4.1 miles)
• Texas Health Harris Methodist Hospital Alliance (4.2 miles)
• Methodist Southlake Hospital (6.3 miles)

Theaters

• Cinemark (4.3 miles)