Hillside Assisted Living

553 Big Bend Drive, Keller, TX 76248

For more information about senior living options: (844) 490-3973

5 from 15 reviews
5 stars
15
4 stars
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3 stars
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2 stars
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1 stars
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Assisted Living

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    Overall Review of Hillside Assisted Living

    Pros

    • pro Hillside is a privately owned, small and quiet facility that feels like home.
    • pro The staff create a home-like, family atmosphere with delicious home-cooked meals.
    • pro Durenda, Heather, and Rose run the home with high standards and will not tolerate subpar care.
    • pro Families can visit anytime, share meals, and feel like part of the Hillside family.
    • pro Residents receive exceptional, personalized care and feel comfortable and well taken care of.
    • pro The staff and management, including Irene, set a high bar for quality and communicate well with families.
    • pro The owners built Hillside out of personal passion, resulting in a truly family-centered environment.
    • pro Hillside is described as the nicest, cleanest, and most peaceful care home seen in the area.
    • pro Families gain peace of mind knowing loved ones are safe, respected, and well cared for.
    • pro Caregivers form close bonds with residents and their families, offering genuine kindness and support.

    Review

    Hillside Assisted Living stands out as a privately owned, small, home-like community tucked into a quiet neighborhood in the DFW area. After touring three other facilities, the author found that Hillside was the only place that felt right - an intimate setting where privacy and personal attention could flourish rather than a large, impersonal campus. The decision to make Hillside home for a loved one grew from a sense that this would be a place where care could be tailored, warmth could be felt every day, and a real sense of "being at home" could endure even as health needs evolved.

    The heart of Hillside is the people who run and staff it. The reviews repeatedly emphasize that the staff make the home what it is: a place where kindness, patience, and genuine care are daily expectations. The trio of Durenda, Heather, and Rose are highlighted as the guiding hands who steward the home and set the tone for what families can expect. They insist on high standards, they won't tolerate subpar care, and they welcome families to participate - visiting at any time, sharing meals at the table, and becoming part of the Hillside family itself. The sense that residents are treated like cherished individuals is a recurring thread, from the warmth of meals to the personal conversations carried out around the dining table.

    For the caregiver who entered Hillside with a spouse needing specialized attention, the difference was palpable. The wife's daily routine included a level of attentiveness and comfort that comforted the family at night, knowing she was being cared for fully. The environment at Hillside - quiet, intimate, and well-managed - allowed the couple to feel seen and attended to, with care that wasn't just about basic needs but about overall well-being and peace of mind. It is clear that Hillside's approach is personalized, not one-size-fits-all, which felt especially important in moments when a loved one required acute attention and thoughtful planning.

    The experience with a parent who lived at Hillside for almost two years left a deep impression on the family. The reviewers describe the setting as a blessing - God's grace in a moment of need - where Mom was happy, content, and well cared for in her final months. They contrast Hillside's atmosphere with larger, corporate facilities, noting that the small, owner-operated environment fostered a sense of home, including being able to sit at the kitchen table, enjoy home-cooked meals, and engage with caretakers as if they were part of the family. The staff's devotion went beyond basic care, with stories of late-night snacks, shared meals, and spiritual support, including prayers with Mom and deep, personal connections with both residents and their families.

    The leadership at Hillside emerges as a defining strength in multiple testimonials. One reviewer calls Durenda "amazing" and even a "national treasure," underscoring that she leads with dedication, fairness, and a clear commitment to resident welfare. The sentiment that caregivers who do not measure up will be let go speaks to a culture of accountability that families deeply value. Time and again, Durenda's presence and standards are described as the anchor of the community, ensuring that the care team remains driven by what is best for residents. This leadership, paired with a culture of genuine care, appears to be what creates the stable, loving environment families seek when they choose Hillside.

    The physical and emotional atmosphere of Hillside is consistently praised as beautiful, peaceful, and dignified. Reviewers note the home's cleanliness, the spaciousness appropriate for family visits, and the overall ambiance that feels welcoming rather than institutional. One family mentions the opportunity to bring extended family to celebrate special occasions, which speaks to the facility's openness and the importance placed on meaningful family time. The combination of a tranquil environment, tasteful design, and a focus on respect and dignity for every resident forms a compelling picture of what makes Hillside feel like a true alternative to larger care settings.

    Beyond the core team of Durenda, Heather, Rose, and Irene - the house manager cited as a standout - there is also recognition of the owners, Mr. and Mrs. Varner, as remarkable people who are deeply trusted. Multiple reviews stress that this is a family-operated facility, built and run with a personal passion for giving the very best care to their own loved ones. The consistent message is that Hillside offers a rare blend of intimate, home-like living with professional, high-quality care that honors residents' autonomy, preferences, and dignity. Some reviewers even note affordability and value relative to the broader market, reinforcing the sense that Hillside is a thoughtfully designed option for families navigating long-term care decisions.

    In sum, Hillside is portrayed as a beacon of what small, privately owned assisted living can offer: a warm, family-centered culture; attentive, capable staff; leadership that holds high standards and acts decisively; and a home-like environment where meals, conversations, and companionship are as important as any clinical care. Families describe experiences of trust, peace of mind, and deep gratitude for the way their loved ones were treated - sometimes described in almost spiritual terms - as Hillside became more than a residence; it was a true home. For those seeking an intimate, compassionate alternative to institutional care, Hillside appears to deliver on its promise with remarkable consistency, making it a standout choice in the local care landscape.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas-Fort Worth International (12 miles away) Dallas-Fort Worth International (12 miles away)
    • Dallas Love (24 miles away) Dallas Love (24 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Hillside Assisted Living in Keller, TX is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished, providing a comfortable and homely feel.

    Residents can also take advantage of the beautiful garden and outdoor spaces to relax or engage in activities. Housekeeping services are provided to keep the living spaces clean and tidy. Additionally, move-in coordination is offered to help new residents settle in smoothly.

    For communication needs, each resident has access to a telephone line and Wi-Fi or high-speed internet. This allows them to stay connected with their loved ones and easily access online resources.

    When it comes to care services, Hillside Assisted Living goes above and beyond. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive proper medical attention when needed. Those with specific dietary requirements will be catered for, including diabetes diets or special dietary restrictions.

    The community arranges transportation for medical appointments, making it easier for residents to access healthcare services. In terms of dining options, special dietary restrictions are accommodated to meet individual needs.

    To promote an active lifestyle, Hillside Assisted Living provides scheduled daily activities for residents to participate in. Whether it's socializing with other residents or engaging in recreational pursuits, there's something for everyone's interests.

    For convenience outside the community, there are several nearby establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that essential amenities are readily accessible for both residents and their families.

    At Hillside Assisted Living in Keller, TX every effort is made to create a warm and caring environment where residents can feel at home while receiving the support they need.

    Nearby Places of Interest

    Restaurants

    • Maria Cuca's Mexican Cuisine (0.4 miles)
    • Sonic Drive-In (1 miles)
    • Chick-Fil-A (1.4 miles)
    • Horizon 76 American Gr (1.6 miles)
    • Whataburger (1.9 miles)
    • Burger King (2.3 miles)
    • McDonald's (2.5 miles)

    Places of Worship

    • First Baptist Church of Keller (0.9 miles)
    • St Elizabeth Ann Seton Catholic Church (1.7 miles)
    • Keller United Methodist Church (1.7 miles)
    • Wellspring Church (3.7 miles)
    • Gateway Church (3.7 miles)
    • Gateway Church North Fort Worth Campus (4.2 miles)
    • Alliance Community Fellowship (4.5 miles)

    Physicians

    • Keller Family Medical Center (1 miles)
    • Cornerstone Family & Sports Medicine (1 miles)
    • North Hills Family Medicine (1.5 miles)
    • Kane Hall Barry Neurology: Kane Jerome M MD (2.3 miles)
    • Texas Digestive Disease Consultants: Fort Worth - North Beach St (2.5 miles)
    • Kathryn Mandal, MD - Continuum Internal Medicine and Pediatrics (2.5 miles)
    • Alliance Pediatrics (2.9 miles)

    Pharmacies

    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • Keller Pharmacy (1.6 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.4 miles)

    Cafes

    • Rosa's Cafe (2.1 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3.5 miles)
    • The Market (5 miles)
    • Starbucks (5.8 miles)
    • Roots Coffeehouse (5.9 miles)
    • Starbucks (6.3 miles)

    Hospitals

    • Cook Children's Urgent Care Alliance (3.4 miles)
    • Texas Health Harris Methodist Hospital Alliance (3.5 miles)
    • Methodist Southlake Hospital (6.5 miles)

    Parks

    • Capp Smith Park (3.8 miles)
    • Ridgeview Farms Park (5.5 miles)

    Theaters

    • Cinemark (3.9 miles)

    Frequently Asked Questions

    Where is Hillside Assisted Living?

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