553 Big Bend Drive, Keller, TX 76248
For more information about senior living options: (844) 490-3973
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Hillside Assisted Living stands out as a privately owned, small, home-like community tucked into a quiet neighborhood in the DFW area. After touring three other facilities, the author found that Hillside was the only place that felt right - an intimate setting where privacy and personal attention could flourish rather than a large, impersonal campus. The decision to make Hillside home for a loved one grew from a sense that this would be a place where care could be tailored, warmth could be felt every day, and a real sense of "being at home" could endure even as health needs evolved.
The heart of Hillside is the people who run and staff it. The reviews repeatedly emphasize that the staff make the home what it is: a place where kindness, patience, and genuine care are daily expectations. The trio of Durenda, Heather, and Rose are highlighted as the guiding hands who steward the home and set the tone for what families can expect. They insist on high standards, they won't tolerate subpar care, and they welcome families to participate - visiting at any time, sharing meals at the table, and becoming part of the Hillside family itself. The sense that residents are treated like cherished individuals is a recurring thread, from the warmth of meals to the personal conversations carried out around the dining table.
For the caregiver who entered Hillside with a spouse needing specialized attention, the difference was palpable. The wife's daily routine included a level of attentiveness and comfort that comforted the family at night, knowing she was being cared for fully. The environment at Hillside - quiet, intimate, and well-managed - allowed the couple to feel seen and attended to, with care that wasn't just about basic needs but about overall well-being and peace of mind. It is clear that Hillside's approach is personalized, not one-size-fits-all, which felt especially important in moments when a loved one required acute attention and thoughtful planning.
The experience with a parent who lived at Hillside for almost two years left a deep impression on the family. The reviewers describe the setting as a blessing - God's grace in a moment of need - where Mom was happy, content, and well cared for in her final months. They contrast Hillside's atmosphere with larger, corporate facilities, noting that the small, owner-operated environment fostered a sense of home, including being able to sit at the kitchen table, enjoy home-cooked meals, and engage with caretakers as if they were part of the family. The staff's devotion went beyond basic care, with stories of late-night snacks, shared meals, and spiritual support, including prayers with Mom and deep, personal connections with both residents and their families.
The leadership at Hillside emerges as a defining strength in multiple testimonials. One reviewer calls Durenda "amazing" and even a "national treasure," underscoring that she leads with dedication, fairness, and a clear commitment to resident welfare. The sentiment that caregivers who do not measure up will be let go speaks to a culture of accountability that families deeply value. Time and again, Durenda's presence and standards are described as the anchor of the community, ensuring that the care team remains driven by what is best for residents. This leadership, paired with a culture of genuine care, appears to be what creates the stable, loving environment families seek when they choose Hillside.
The physical and emotional atmosphere of Hillside is consistently praised as beautiful, peaceful, and dignified. Reviewers note the home's cleanliness, the spaciousness appropriate for family visits, and the overall ambiance that feels welcoming rather than institutional. One family mentions the opportunity to bring extended family to celebrate special occasions, which speaks to the facility's openness and the importance placed on meaningful family time. The combination of a tranquil environment, tasteful design, and a focus on respect and dignity for every resident forms a compelling picture of what makes Hillside feel like a true alternative to larger care settings.
Beyond the core team of Durenda, Heather, Rose, and Irene - the house manager cited as a standout - there is also recognition of the owners, Mr. and Mrs. Varner, as remarkable people who are deeply trusted. Multiple reviews stress that this is a family-operated facility, built and run with a personal passion for giving the very best care to their own loved ones. The consistent message is that Hillside offers a rare blend of intimate, home-like living with professional, high-quality care that honors residents' autonomy, preferences, and dignity. Some reviewers even note affordability and value relative to the broader market, reinforcing the sense that Hillside is a thoughtfully designed option for families navigating long-term care decisions.
In sum, Hillside is portrayed as a beacon of what small, privately owned assisted living can offer: a warm, family-centered culture; attentive, capable staff; leadership that holds high standards and acts decisively; and a home-like environment where meals, conversations, and companionship are as important as any clinical care. Families describe experiences of trust, peace of mind, and deep gratitude for the way their loved ones were treated - sometimes described in almost spiritual terms - as Hillside became more than a residence; it was a true home. For those seeking an intimate, compassionate alternative to institutional care, Hillside appears to deliver on its promise with remarkable consistency, making it a standout choice in the local care landscape.
Hillside Assisted Living in Keller, TX is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished, providing a comfortable and homely feel.
Residents can also take advantage of the beautiful garden and outdoor spaces to relax or engage in activities. Housekeeping services are provided to keep the living spaces clean and tidy. Additionally, move-in coordination is offered to help new residents settle in smoothly.
For communication needs, each resident has access to a telephone line and Wi-Fi or high-speed internet. This allows them to stay connected with their loved ones and easily access online resources.
When it comes to care services, Hillside Assisted Living goes above and beyond. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive proper medical attention when needed. Those with specific dietary requirements will be catered for, including diabetes diets or special dietary restrictions.
The community arranges transportation for medical appointments, making it easier for residents to access healthcare services. In terms of dining options, special dietary restrictions are accommodated to meet individual needs.
To promote an active lifestyle, Hillside Assisted Living provides scheduled daily activities for residents to participate in. Whether it's socializing with other residents or engaging in recreational pursuits, there's something for everyone's interests.
For convenience outside the community, there are several nearby establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that essential amenities are readily accessible for both residents and their families.
At Hillside Assisted Living in Keller, TX every effort is made to create a warm and caring environment where residents can feel at home while receiving the support they need.
Hillside Assisted Living is located at 553 Big Bend Drive, Keller, TX 76248 in Tarrant County, Texas
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