Heritage House At Keller Rehab & Nursing

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  • Interior

    A cozy living room with warm lighting, featuring a fireplace, elegant furniture, and a well-stocked bookshelf.

  • Living Room

    A cozy living room with traditional decor, featuring a fireplace, ornate mirror, bookshelf, and comfortable armchairs.

  • Building

    A building with a circular driveway, featuring American and Texas flags flying on a flagpole.

  • Architecture

    A covered driveway entrance with large columns and a peaked roof.

  • Bedroom

    A hospital room featuring a bed with a tray, a chair, and bedside furniture.

  • Windows

    An outdoor patio area with metal tables and chairs in front of a brick building.

  • Dining

    A cozy kitchen and dining area with a table and chairs, wooden cabinets, and modern appliances.

  • Exercise Equipment

    A physical therapy room equipped with parallel bars and a small staircase for rehabilitation exercises.

Heritage House At Keller Rehab & Nursing

Heritage House At Keller Rehab & Nursing is a nursing home community in Keller, TX.

Information last verified:

1150 Whitley Road, Keller, TX 76248

For more information about senior living options: (866) 208-4318

4.1 from 131 reviews
5 stars
89
4 stars
12
3 stars
6
2 stars
7
1 stars
17

Overall Review of Heritage House At Keller Rehab & Nursing

differentiator 18 reviews mention this

Dolly is a standout caregiver

Multiple residents and families highlight Dolly Johnson as a standout caregiver.

A recurring theme across the reviews is the impact one aide named Dolly Johnson has on daily comfort and peace of mind. Families describe her as kind, patient, attentive to small needs, and quick to respond when help is needed. Several reviewers also say her presence made rehabilitation feel easier emotionally, especially for loved ones dealing with serious illness or cognitive change. A few reviewers explicitly suggest asking for her by name.

caveat 8 reviews mention this

Call response and staffing concerns

Residents and families sometimes describe slow response times when help is needed.

Alongside strong praise, some reviews raise concerns about responsiveness. Several reviewers mention long waits after using the call button, including accounts of hours passing without help. A few also describe neglect-type experiences, such as delays with basic needs, toileting, or meal assistance. These comments directly conflict with other reviews that describe prompt help from nurses and aides, so it appears experience may vary.

common 22 reviews mention this

Overall staff is caring and helpful

Many reviewers describe the staff as consistently caring and helpful.

Even when reviewers had complaints, many still emphasize that the staff members they interacted with were kind, courteous, and supportive. Multiple families say nurses, aides, and therapy teams were attentive and worked with urgency to address questions and concerns. Several reviews also mention feeling comfortable leaving a loved one in the facility because staff seemed engaged and responsive. This broader pattern shows up even in shorter reviews that primarily focus on friendliness and care.

common 6 reviews mention this

Meals vary from good to cold

Dining reviews range from good meals to complaints about temperature and fit.

Food is discussed often, with some families saying the meals are good or home-style. Others mention practical issues like meals arriving cold or feeling “blah,” and one review specifically describes dietary fit concerns. A few reviewers note they could request or receive alternatives when the day’s meal wasn’t preferred, while others simply describe the food as adequate. Overall, the tone suggests dining quality is not uniformly consistent.

common 7 reviews mention this

Physical and occupational therapy help

Therapy and rehab support are frequently described positively.

Many reviews connect the rehab experience to therapy quality, especially physical and occupational therapy. Several families describe therapists as knowledgeable and encouraging, and at least one reviewer credits therapy with regaining strength and mobility. Reviews also mention skilled nursing support for wound care and general rehab follow-through. When complaints appear, they are less about therapy itself and more about nursing consistency or responsiveness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Dallas-Fort Worth International (13 miles away) Dallas-Fort Worth International (13 miles away)
  • Dallas Love (24 miles away) Dallas Love (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Maria Cuca's Mexican Cuisine (0.3 miles)
  • Horizon 76 American Gr (1 miles)
  • Sonic Drive-In (1.6 miles)
  • Burger King (1.7 miles)
  • Chick-Fil-A (1.9 miles)
  • McDonald's (1.9 miles)
  • Whataburger (2.4 miles)

Places of Worship

  • St Elizabeth Ann Seton Catholic Church (1.2 miles)
  • First Baptist Church of Keller (1.5 miles)
  • Keller United Methodist Church (2.3 miles)
  • Wellspring Church (3.4 miles)
  • Gateway Church (3.5 miles)
  • Gateway Church North Fort Worth Campus (3.6 miles)
  • Alliance Community Fellowship (4.4 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • Keller Pharmacy (2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)

Cafes

  • Rosa's Cafe (1.6 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.3 miles)
  • Starbucks (5.3 miles)
  • The Market (5.5 miles)
  • Roots Coffeehouse (5.6 miles)
  • Starbucks (5.9 miles)

Physicians

  • Keller Family Medical Center (1.6 miles)
  • Cornerstone Family & Sports Medicine (1.6 miles)
  • North Hills Family Medicine (2 miles)
  • Kane Hall Barry Neurology: Kane Jerome M MD (2.1 miles)
  • Texas Digestive Disease Consultants: Fort Worth - North Beach St (2.2 miles)
  • Kathryn Mandal, MD - Continuum Internal Medicine and Pediatrics (2.2 miles)
  • Alliance Pediatrics (3.2 miles)

Parks

  • Capp Smith Park (3.2 miles)
  • Ridgeview Farms Park (5.1 miles)

Hospitals

  • Cook Children's Urgent Care Alliance (3.3 miles)
  • Texas Health Harris Methodist Hospital Alliance (3.5 miles)
  • Methodist Southlake Hospital (6.9 miles)

Theaters

  • Cinemark (3.6 miles)

Frequently Asked Questions

Where is Heritage House At Keller Rehab & Nursing?
What photos are available for Heritage House At Keller Rehab & Nursing in Keller, Texas?

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