Frankford Place is a senior community in Carrollton, TX.
Information last verified:
1811 E Frankford Rd, Carrollton, TX 75007
For more information about senior living options: (866) 208-4318
2.5 from 119 reviews
5 stars
40
4 stars
5
3 stars
2
2 stars
4
1 stars
68
Overall Review of Frankford Place
caveat18 reviews mention this
Repairs and maintenance are inconsistent
Residents describe frequent maintenance issues that take too long to fix.
A recurring complaint is that problems in units stay unresolved for days or weeks. Several residents specifically mention heating and cooling problems, water shutoffs, and plumbing that does not work as expected. Multiple reviews also describe difficulty getting through to the office or maintenance and needing to repeatedly follow up to get attention.
caveat16 reviews mention this
Office communication splits sharply
Residents report both helpful office support and frustratingly limited responsiveness.
Some reviews say the leasing office was communicative and made the leasing process smooth, with staff members described as friendly and helpful. Other residents describe the office as hard to reach, slow to respond, or dismissive when issues are reported. Several accounts tie the frustration to delays, inconsistent answers, and a lack of follow-through after requests are submitted.
caveat11 reviews mention this
Cleanliness and pests raise concerns
Residents mention cleanliness problems and pest issues that affect day-to-day comfort.
Several residents describe move-in or ongoing cleanliness problems, including units that did not feel properly cleaned. Multiple reviews also mention pests such as roaches and ants, with some residents saying pest control did not resolve the problem. A few reviews also mention odors and other maintenance-related cleanliness concerns.
caveat12 reviews mention this
Fees and parking feel costly
Residents frequently call out added charges and parking rules as financially frustrating.
A common theme is surprise or escalation in monthly costs through add-on fees. Parking is another recurring point, with reviews describing visitor parking charges and towing-related concerns. Several residents frame these fees as not worth what they experience in service or upkeep.
common4 reviews mention this
Location is convenient and near services
Residents appreciate the location for nearby day-to-day options.
Some reviews call out the convenience of the area and describe it as an easy place to get around. Reviews also mention feeling safe and highlight that the community can be quiet. Nearby essentials are present, including pharmacies and a grocery pharmacy option within a short drive.
common4 reviews mention this
Quieter living is mentioned by residents
Some residents describe the property as quiet and feels safe.
A set of reviews describe the community as peaceful or quiet, with residents contrasting it with louder experiences elsewhere. A few also mention a sense of safety. At the same time, other reviews raise safety and neighborhood concerns, so quiet and safety are not consistent across all resident accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Active Adult Communities (55+)
Transportation
Dallas Love (11 miles away)
Dallas-Fort Worth International (11 miles away)
Nearby Places of Interest
This area of Carrollton, Texas offers a convenient and diverse range of amenities for seniors looking to settle down in a vibrant community. With multiple pharmacies nearby such as CVS and Walgreens, accessing medication and healthcare supplies is easy. There are also various physicians' offices specializing in family medicine, imaging, orthopedics, ophthalmology, dermatology, and ENT services within a short driving distance. For dining options, there are Tex-Mex, cafes, fast food chains like Sonic Drive-In and Chick-Fil-A, ensuring a variety of choices for every palate. Places of worship such as the Ismaili Jamatkhana & Center and several Baptist churches cater to different religious affiliations. Additionally, transportation options like Trinity Mills Station provide easy access to public transit. Parks like Arbor Hills Nature Preserve and Addison Circle Park offer beautiful outdoor spaces for leisurely walks or picnics. The presence of hospitals like Texas Health Presbyterian Hospital Plano ensures quality medical care nearby in case of emergencies. Lastly, entertainment options include movie theaters like Cinemark for enjoyable outings with friends or family members. Overall, this area provides a well-rounded lifestyle with essential services and recreational opportunities for seniors seeking a comfortable living environment in Carrollton.
Pharmacies
CVS Pharmacy (0.1 miles)
Walgreens (0.2 miles)
Walmart Pharmacy (1.4 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.7 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (1.9 miles)
Physicians
Family Medicine Associates of Texas (2 miles)
Touchstone Imaging Plano (4.6 miles)
Plano Orthopedic & Sports Medicine Center (5 miles)
Cornea Associates of Texas (5.9 miles)
Dhat (6.2 miles)
The ENT & Allergy Centers of Texas (7.2 miles)
Dallas Associated Dermatologists (7.3 miles)
Restaurants
Menas Tex-Mex Grill Cantina (2.3 miles)
Main Street Cafe (3.1 miles)
Sonic Drive-In (3.4 miles)
Bread Zeppelin Salads Elevated (3.4 miles)
Afrika Fusion (3.6 miles)
Chick-Fil-A (3.8 miles)
Rosa's Cafe (4.5 miles)
Places of Worship
Ismaili Jamatkhana & Center (2.3 miles)
First Baptist Church at The Fields (3.3 miles)
Prestonwood Baptist Church (3.3 miles)
Webb Chapel Church of Christ (5 miles)
Episcopal Church Of The Transfiguration (7.2 miles)
Transportation
Trinity Mills Station (2.5 miles)
Parks
Arbor Hills Nature Preserve (4.1 miles)
Addison Circle Park (4.5 miles)
Coyote Creek Park (4.9 miles)
Russell Creek Park (5.5 miles)
Shoreline Trail & Dog Run (5.7 miles)
Windhaven Meadows Park (6 miles)
Cafes
Starbucks (4.1 miles)
Starbucks (4.3 miles)
Panera Bread (4.9 miles)
Mimi's Star Cafe (5.4 miles)
Starbucks (6.2 miles)
Hospitals
Texas Health Presbyterian Hospital Plano (4.3 miles)
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Frankford Place photos
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Active Adult Communities (55+)
Dallas Love (11 miles away)
Caring caregivers and well-organized administrative services.
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Is a Geriatric Care Manager the Right Choice for Your Family?
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