BrightStar Care of Frisco & Carrollton is a senior community in Carrollton, TX.
Information last verified:
1930 E Rosemeade Pkwy, Ste 220, Carrollton, TX 75007
For more information about senior living options: (866) 208-4318
4.8 from 106 reviews
5 stars
99
4 stars
3
3 stars
0
2 stars
0
1 stars
4
Overall Review of BrightStar Care of Frisco & Carrollton
differentiator28 reviews mention this
Physical therapy drives recovery progress
Residents describe physical therapy that supports real mobility and recovery gains at home.
Many reviews focus on progress during home rehab, including improved walking, strength, balance, and confidence after surgeries or hospital stays. Several residents specifically mention therapists pushing at an appropriate pace while also explaining exercises and adapting to what they can safely do. A number of reviewers say therapy helped them regain independence for daily tasks and reduced how much they needed walkers or canes.
common34 reviews mention this
Nursing care is thorough and reassuring
Nursing care is repeatedly described as compassionate, knowledgeable, and easy to communicate with.
A large share of reviews praise home health nurses for being kind, patient, and attentive to concerns. Residents frequently mention nurses explaining care clearly, showing them wound care or how to manage medical devices, and helping them feel more at ease during recovery. Some reviewers also highlight promptness and reliability in day-to-day visits, including support around wound healing and post-surgery complications.
common17 reviews mention this
Scheduling is often efficient and flexible
Residents commonly report on-time visits and flexible scheduling that keeps care moving.
Several reviews describe starting therapy quickly and getting appointments set without long delays. Others mention being able to adjust visit times when needed and valuing clear communication about scheduling. Multiple residents also note reliability during recovery, including being seen promptly after discharge or when care is urgent.
caveat3 reviews mention this
Customer service and admin can fall short
A few reviewers report serious problems with responsiveness, communication, or service follow-through.
While many experiences are positive, a small number of reviews describe unresponsive administration and issues coordinating necessary medical support. One reviewer reports a failure to order appropriate supplies and says follow-up was not handled well. Another mentions a complicated discharge process with lost time and missing therapy due to delays, and a separate review raises concerns about billing accuracy and insurance coding.
common8 reviews mention this
Care teams provide consistent support
Residents value familiar caregivers and ongoing support over time.
Some reviews emphasize having the same nurse or caregiver consistently, which helped build trust. Others describe staff as supportive beyond tasks, including conversation, reassurance, and encouragement during difficult recovery periods. For certain long-term needs, reviewers say the continuity of care made the experience feel steadier.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Dallas Love (11 miles away)
Dallas-Fort Worth International (12 miles away)
Nearby Places of Interest
This part of Carrollton, Texas, offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare services. Additionally, there are numerous dining options ranging from casual fast food to sit-down restaurants, as well as cafes for relaxing and socializing. Places of worship are also available in the vicinity for spiritual needs. For recreational activities, there are parks where one can enjoy nature and outdoor activities. The area is well-connected with transportation options such as Trinity Mills Station for easy travel. In terms of healthcare, there are reputable hospitals within a reasonable distance for any medical needs. Overall, this part of Carrollton provides a range of facilities that cater to seniors looking for convenience, comfort, and a sense of community.
Pharmacies
Walgreens (0.7 miles)
CVS Pharmacy (0.8 miles)
Walgreens (0.9 miles)
CVS Pharmacy (1 miles)
CVS Pharmacy (1.5 miles)
Walmart Pharmacy (1.9 miles)
Walmart Pharmacy (2.2 miles)
Physicians
Family Medicine Associates of Texas (1.2 miles)
Touchstone Imaging Plano (3.9 miles)
Plano Orthopedic & Sports Medicine Center (4.6 miles)
Cornea Associates of Texas (5.1 miles)
Dhat (5.7 miles)
Texas Health Family Care (6.6 miles)
Dallas Associated Dermatologists (6.7 miles)
Restaurants
Main Street Cafe (2.5 miles)
Menas Tex-Mex Grill Cantina (2.5 miles)
Sonic Drive-In (2.8 miles)
Bread Zeppelin Salads Elevated (2.9 miles)
Afrika Fusion (3.3 miles)
Rosa's Cafe (3.7 miles)
Whataburger (3.8 miles)
Places of Worship
Prestonwood Baptist Church (2.8 miles)
First Baptist Church at The Fields (3 miles)
Ismaili Jamatkhana & Center (3 miles)
Webb Chapel Church of Christ (5.7 miles)
Transportation
Trinity Mills Station (3.2 miles)
Parks
Arbor Hills Nature Preserve (3.3 miles)
Coyote Creek Park (4.1 miles)
Addison Circle Park (4.8 miles)
Shoreline Trail & Dog Run (5 miles)
Russell Creek Park (5 miles)
Windhaven Meadows Park (5.3 miles)
Sommerset (7.3 miles)
Cafes
Starbucks (3.5 miles)
Starbucks (3.6 miles)
Panera Bread (4.1 miles)
Mimi's Star Cafe (5.2 miles)
Starbucks (6.6 miles)
Hospitals
Texas Health Presbyterian Hospital Plano (3.6 miles)
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
BrightStar Care of Frisco & Carrollton photos
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Dallas Love (11 miles away)
Caring caregivers and well-organized administrative services.
Navigating Medicare Coverage for In-Home Care Services
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
Understanding Home Health Care: A Comprehensive Guide