Shelby Woods Home Costs & Pricing
Shelby Woods Home offers a premium living experience, with monthly rates for semi-private and private accommodations notably higher than both the county and state averages. At $6,000 for a semi-private room and $6,750 for a private room, these costs reflect the enhanced services and amenities provided at Shelby Woods. In contrast, the average cost in Shelby County stands at $3,426 for semi-private rooms and $3,746 for private ones, while Tennessee's averages are slightly lower at $3,162 for semi-private and $3,696 for private options. This significant disparity underscores the exceptional quality of care and environment that residents can expect at Shelby Woods Home.
| Floor plans | Shelby Woods Home | Shelby County | Tennessee |
|---|
| Semi-Private | $6,000 | $3,426 | $3,162 |
| Private | $6,750 | $3,746 | $3,696 |
Overall Review of Shelby Woods Home
common
28 reviews mention this
Staff kindness and attentiveness stand out
Residents and families repeatedly describe caring, responsive staff.
Many reviewers say the staff is friendly, helpful, and accommodating, with caregivers who take time to comfort residents and support families. Several mention specific team members who check in, help with day-to-day needs, and communicate so families feel more at ease. Even when reviews are mixed, they often acknowledge that some individuals are attentive and professional.
common
9 reviews mention this
Clean, secure feel during visits
Cleanliness and a reassuring environment come up often in reviews.
Reviewers frequently comment on how clean the building feels, including remarks about no strong facility odor and a well-kept look during visits. More than one reviewer also mentions secure check-in and a smooth arrival process for visitors. Together, these comments align with what families seem to notice first when they walk in and spend time onsite.
common
3 reviews mention this
Activities help residents stay engaged
Residents are described as participating in activities like bingo and karaoke.
Some reviews describe residents joining in structured fun, including bingo in the dining area and karaoke hosted for residents. Another reviewer credits the activities lead with trying to get a loved one involved, with the resident ending up enjoying it. The community also offers on-site activities and devotional services off-site, which matches the emphasis on keeping people engaged beyond basic care.
common
4 reviews mention this
Communication is praised but not consistent
Families describe regular updates and also note breakdowns when they needed help.
Several reviewers highlight communication as a positive, including staff who share updates, explain care, and follow up so families feel informed. At the same time, at least a few reviews report problems reaching staff, delays with requests, or a lack of timely follow-through. In practice, the tone suggests communication can depend heavily on staffing and individual situations.
caveat
3 reviews mention this
Care quality concerns show up in reviews
A small set of reviews report serious lapses in care and responsiveness.
While many comments focus on attentive caregiving, a few reviewers describe urgent concerns such as medication delays, staff being unresponsive by phone, and rude or combative interactions when concerns were raised. These reports also include worries about leaving a resident wet, long waits for required pain medicine, and difficulty getting help promptly. Reviewers who raised issues generally contrast their experience with what they expected from a long-term care setting.
caveat
4 reviews mention this
Older building and upkeep noted
Some reviewers mention the building feels dated or in need of updating.
A number of comments are positive about cleanliness, but other reviewers point out the facility looks dated or dilapidated. One reviewer notes small beds and a dated feel, while another mentions the building needs updating but still works for physical therapy. Taken together, the reviews suggest upkeep and comfort vary depending on what a visitor or resident focuses on.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Board and Care Home
Activities on-site
Devotional services off-site
Indoor common areas
Memphis International (7 miles away)
Ambulatory care
Diabetic care
Meals provided
Diabetic care with social/spiritual programming.
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