Diversicare Of Southaven

Pros

• The staff at Diversicare of Southaven were described as very nice and caring, with some individuals going above and beyond in providing support to residents.
• A family member expressed gratitude for the great care and concern their mother received, highlighting improvements made under the new administration and management.
• One reviewer noted that they were willing to assist their relative with therapy, demonstrating a proactive and supportive family involvement which contributed positively to the care experience.
• Some staff members were recognized for their dedication and commitment to meeting the needs of patients, indicating that there are compassionate caregivers within the facility.
• Positive changes have been acknowledged in recent years, with some families feeling hopeful about the level of care provided at Diversicare of Southaven.

Cons

• The care at the facility has been described as horrible, with reports of neglect and unclean conditions.
• Residents often experience a lack of attention, leaving them unclean and in unsanitary environments.
• Staff members are accused of being incompetent and neglectful, with serious health issues going unaddressed for extended periods.
• Important medications were allegedly taken away from residents without proper justification, leading to withdrawal symptoms.
• Personal belongings frequently go missing and are not returned to residents or their families.
• Communication between staff and family members regarding patient care is inadequate and lacking transparency.
• The facility has been criticized for providing unhealthy food options that do not accommodate dietary restrictions.
• There are claims of understaffing, particularly during night shifts, which impacts the quality of care provided to residents.

Review

The reviews for Diversicare of Southaven provide a stark and troubling overview of the experiences encountered by both patients and their families within this rehabilitation and long-term care facility. While some accounts recount positive experiences from years ago, most recent feedback reveals significant concerns regarding the quality of care, cleanliness, staff responsiveness, and overall treatment received by residents.

Initially, one review highlights a previous visit to the facility two years prior when a mother received rehabilitation after a health setback. The reviewer noted that while the physical therapy helped her mother regain mobility, there were alarming observations made about the nursing home environment. A distinct odor associated with elderly residents was mentioned, accompanied by sightings of individuals sitting passively in hallways or moving slowly in wheelchairs. Although the staff was described as generally pleasant and supportive—save for one negative interaction—the conditions hinted at systemic issues within the facility that became increasingly evident over time.

In stark contrast to earlier positive impressions, many recent accounts outline dismal conditions reported by family members visiting loved ones in the facility. One particular narrative details an alarming lack of hygiene standards; dirty bed linens and unclean patient rooms prompted frustrations during visits. Stories emerged about patients experiencing medication withdrawal after being denied essential prescriptions without adequate explanation. Such instances raised questions about medical oversight and whether appropriate protocols were followed in managing patients' medications.

A consistent theme throughout numerous reviews is a pervasive sense of negligence among staff members, leading to detrimental health outcomes for patients. Multiple reviewers recounted harrowing tales where infections developed due to inadequate monitoring or response times for patient needs. One individual experienced delays in receiving necessary medical attention for infections over several weeks before ultimately being transported via ambulance to an emergency room—underscoring critical failures in nursing care and attentiveness that are unacceptable in such settings.

Moreover, concerns were also voiced around nutritional provisions offered at Diversicare. Patients reported substandard meals lacking necessary dietary accommodations—particularly problematic for those with specific health issues like diabetes. The limited options found on meal trays reflected poorly on a facility’s commitment to catering not just for basic sustenance but promoting overall well-being through appropriate nutrition—a vital component for recovery during rehab or when managing chronic illnesses.

While some individuals have praised certain staff members who seem dedicated to providing compassionate care amid overwhelming circumstances, these commendations stand juxtaposed against broader complaints about understaffing and lack of training—especially regarding specialized needs such as dementia care. Family members felt compelled to become actively involved in their relatives' rehabilitation efforts due to insufficient support from healthcare providers within the institution—a situation typically seen as a red flag regarding overall operational effectiveness.

Conclusively, while there were moments of positivity shared from earlier days at Diversicare of Southaven under different management structures, current testimonials depict an unsettling reality characterized by neglectful practices and inadequate facilities impeding on patient comfort and safety. For anyone considering placing loved ones under their supervision now faces cautionary tales urging thorough research into prospective care options elsewhere—driven by real-life examples showcasing what can happen when facilities fail those entrusted into their care.

Restaurants

• Sonic Drive-In (0.9 miles)
• Arby's (1.1 miles)
• Memphis Barbecue Company (1.1 miles)
• Country Skillet (1.5 miles)
• Sonic Drive-In (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Huey's Restaurant (2 miles)

Pharmacies

• Walmart Pharmacy (1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walmart Fuel Station (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.7 miles)

Physicians

• Southcrest Women's Healthcare (1.2 miles)
• Mid-South Anesthesia Consultants (1.3 miles)
• Delta Gastroenterology Endoscopy Center (1.6 miles)
• Diagnostic Imaging Specialists (1.6 miles)
• Horn Lake Family Practice (1.7 miles)
• Gastro One (1.7 miles)
• Diagnostic Ultrasound Consultants (1.8 miles)

Hospitals

• Baptist Memorial Hospital (1.2 miles)

Parks

• Central Park (3.1 miles)
• Audubon Park (11.4 miles)
• Chickasaw Garden Park (11.4 miles)

Places of Worship

• Twin Lakes Baptist Church (4.3 miles)
• Shady Grove Missionary Baptist Church (9.1 miles)
• Holy Trinity Community (10.7 miles)
• St John's United Methodist Church (11.2 miles)
• Grace-St Luke's Episcopal Church (11.2 miles)
• White Station Church of Christ (11.2 miles)
• Lindenwood Christian Church (11.4 miles)

Transportation

• Delta Sky Club (5.5 miles)
• Memphis International Airport (MEM) (5.5 miles)
• TSA Security Check Point (5.5 miles)
• National Car Rental (5.7 miles)
• Memphis International Airport Crew Room (5.9 miles)
• Wilson Air Center (6.5 miles)
• FedEx Hangar 26 (6.5 miles)

Cafes

• Starbucks (9.9 miles)
• Otherlands Coffee Bar & Exotic Gifts (11 miles)

Theaters

• Malco Powerhouse Cinema Grill & MXT (11.4 miles)