Graceland Rehabilitation and Nursing Center

Pros

• The nurses were attentive and caring, providing a ray of hope for patients.
• The facility helped the patient’s health improve dramatically and facilitated quick healing.
• The staff is knowledgeable, patient, understanding, and filled with love.
• The rehabilitation services are excellent, with helpful staff assisting with appointments and classes.
• Patients enjoy outings organized by the staff, enhancing their overall experience.
• The facility is well-maintained and provides a pleasant environment for recovery.
• Many visitors have observed that the rooms are clean and the staff is helpful.
• Previous experiences suggest that the facility continues to show improvement in care quality.

Cons

• The staff was very unprofessional, with some arriving in street clothes and appearing disheveled.
• Family members complained about the loud music preventing patients from resting.
• Patients were not attended to in a timely manner and were left dirty.
• There were concerns about inadequate rehabilitation care provided at the facility.
• Despite attempts to contact the owners, there was no response, leading to feelings of neglect in management oversight.

Review

The experiences of families and patients at Graceland Rehabilitation and Nursing Center Inc. reveal a spectrum of care quality, highlighting significant contrasts in service delivery, staff professionalism, and patient wellbeing. While some reviews extol the facility as a beacon of hope for recovery, others decry unprofessional conduct and questionable practices that could negatively impact patient care. This nuanced feedback on Graceland serves to paint a diverse picture of the rehabilitation center's operations.

One review stands out as a heartfelt testament to the attentive care provided by the nursing staff at Graceland. A family member expressed profound gratitude for the healing their mother experienced during her stay. They emphasized how this particular facility was a "little gem" amidst prior disappointing experiences with other institutions. The family's appreciation extended to every staff member, noting their knowledge, patience, understanding, and nurturing demeanor – qualities that made a marked difference in their mother’s recovery journey. Such positive feedback highlights the significance of compassionate care in rehabilitation settings.

Conversely, another reviewer presented a starkly different perspective on Graceland's standards of professionalism and environment. They voiced concerns about staff members arriving in casual attire rather than uniforms, creating an impression of disarray rather than professionalism. In addition to this aesthetic issue, complaints were raised about excessive noise levels—from loud music blaring through the halls—which interfered with patients' ability to rest peacefully. This review captures the frustration felt by families who seek respite for their loved ones but find it overshadowed by poor management decisions regarding ambiance and patient comfort.

The review process further sheds light on operational inefficiencies within the facility. One family recounted how they sought assistance after witnessing repeated falls of their loved one while in bed—an alarming situation that underscores potential neglect or insufficient supervision provided by nursing staff. Additionally, concerns regarding meal quality were highlighted; observations included unhealthy options such as hot dogs served on white bread with fries—a reflection on dietary standards that should ideally promote healthful recovery for patients receiving rehabilitative care.

Despite these critical insights into challenges faced by certain residents, not all experiences shared about Graceland are negative. Another account praised the overall atmosphere and supportive nature of staff engaged in rehabilitation services there. The reviewer noted how helpful personnel assisted their brother with transportation to medical appointments and various activities aimed at improving his engagement during recovery—an essential aspect often overlooked in nursing homes where isolation can be prevalent among patients.

Ultimately, there seems to be an acknowledgment among reviewers that while there are areas requiring significant improvement—particularly regarding consistency in patient monitoring and enhancing professional decorum—the foundation laid at Graceland Rehabilitation and Nursing Center Inc. has potential merit worth recognizing. Many visitors reflect hopefulness about organizational growth stemming from constructive feedback articulated both positively and negatively by families invested in their loved ones' well-being.

In conclusion, the overarching theme evident from these reviews is one of disparity; while some find solace in exceptional care marked by love and attention towards rehabilitation needs, others highlight serious shortcomings demanding urgent addressment from management teams tasked with upholding the highest standard of healthcare provisions within the facility's walls. As they collectively navigate these divergent paths forward together as caregivers alongside families yearning for peace amid challenging situations—they must strive toward bridging any gaps discovered along this ongoing journey toward optimal resident welfare.

Physicians

• Memphis Children's Clinic (0.3 miles)
• Graceland Internal Medicine Group PSC (0.6 miles)
• Delta Gastroenterology Endoscopy Center (2.1 miles)
• Christ Community Health Services (3 miles)
• Gastro One (4 miles)
• Southcrest Women's Healthcare (4.1 miles)
• Diagnostic Ultrasound Consultants (4.1 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2.4 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (4.4 miles)
• CVS Pharmacy (4.6 miles)
• Walmart Fuel Station (4.7 miles)
• Walgreens (6 miles)

Restaurants

• EP’s Bar & Grill (1.6 miles)
• Country Skillet (2.3 miles)
• Sonic Drive-In (2.3 miles)
• Sonic Drive-In (4.2 miles)
• Arby's (4.3 miles)
• Memphis Barbecue Company (4.3 miles)
• Chick-Fil-A (4.6 miles)

Transportation

• Memphis International Airport (MEM) (2.7 miles)
• TSA Security Check Point (2.7 miles)
• Delta Sky Club (2.7 miles)
• National Car Rental (2.8 miles)
• Memphis International Airport Crew Room (2.9 miles)
• Wilson Air Center (3.8 miles)
• FedEx Hangar 26 (3.9 miles)

Hospitals

• Baptist Memorial Hospital (4 miles)
• University Of TN Apha-Asp (8 miles)
• St Francis Hospital (8.1 miles)
• Regional One Health Main Campus (8.2 miles)
• Memphis VA Medical Center (8.3 miles)

Parks

• Central Park (4.9 miles)
• Chickasaw Garden Park (8 miles)

Places of Worship

• Shady Grove Missionary Baptist Church (5.7 miles)
• Twin Lakes Baptist Church (6.5 miles)
• St John's United Methodist Church (7.5 miles)
• Holy Trinity Community (7.5 miles)
• Grace-St Luke's Episcopal Church (7.6 miles)
• Lindenwood Christian Church (7.9 miles)

Cafes

• Otherlands Coffee Bar & Exotic Gifts (7.4 miles)

Theaters

• Malco Powerhouse Cinema Grill & MXT (7.8 miles)