Graceland Nursing Ctr

Pros

• Graceland is described as a wonderful home for the elderly.
• There is much love and compassion from the staff and leadership.
• The nurses were great.
• The front desk staff were awesome.
• The building was clean.
• The cleaning staff were patient and in great spirits while they worked.

Cons

• The reviewer alleges that their mother-in-law died at the facility and that they are suing the facility, and that they have always heard bad things about the place.
• They claim that their mother's belongings keep disappearing from her room, described as items that "grow legs" and leave the room.
• They state that showers are not being handled the way supervision tells families.
• They say hand-washing items are not being given to patients.
• They assert that contacting leadership shows they are not practicing what they preach.

Review

Graceland, like many elder care facilities, provokes a wide range of strong feelings from visitors and family members. On one hand, several accounts describe a warm, compassionate environment with clean surroundings and staff who genuinely seem to care. On the ground, the everyday experience appears to be shaped by kindness, attentiveness, and a sense of community, even as questions and concerns echo through other voices.

One family member offers a positive, heartfelt note about a relative who has been there for two months. "My Aunt is been in there for 2 months everyone is so nice and place is so clean I'm so glad that she is in a place with a excellent staff." This sentiment is echoed in another strong endorsement: "Graceland is a wonderful home for the elderly. Much love and compassion from the staff and leadership. Please call us for a visit. We would love to take care of your loved one." The closing line includes the name of a staff leader, Machelle Calaway LNHA, reinforcing the impression of a facility that emphasizes leadership and care.

Yet, not all feedback aligns with that glowing view. A stark, explicit claim circulates from a family member: "MY MOTHER-IN-LAW DIED HERE AND I JUST DISCOVERED THAT WE ARE SUING THEM FOR YEARS I HAVE ALWAYS HEARD BAD THINGS ABOUT THIS PLACE." The message is presented as a continuing legal matter and a cautionary note about persistent negative perceptions, highlighting how allegations of harm and litigation can linger in public memory and affect trust.

Beyond those lawsuits and outcomes, more operational concerns are voiced by another reviewer. "My mother reached out to me and told me that her items keep growing legs and leaving her room." This person goes on to list several specific issues, including showers not being handled as supervisors claim, hand washing items not being provided to patients, and leadership not practicing what they preach when contacted. The reviewer even calls for media involvement, suggesting that "every News station in the Memphis area and neighborhood city's should do a visit and talk to the patients," with specific outlets named as potential partners to investigate. The tone shifts from general concern to concrete questions about routine care and accountability.

Amid the mix of critique and commendation, there is also a vivid, recent observation from a Thursday visit that underscores both the positives and the realities of daily operations. "I was in Graceland Thursday morning viewing the facility. Everyone was nice the building was clean. There was a group of 3 cleaning rhe lobby floor and the traffic picked up suddenly. They were so patient and in great spirits they left a side for everyone to walk on people still walked on the side getting clean and they never got frustrated. The nurses were great, the lady at the front was awesome." This account paints a picture of a busy, orderly environment where staff maintain a courteous demeanor under pressure, and where cleanliness and orderly movement are prioritized.

Taken together, these reviews present a complex, multifaceted portrait of Graceland. Some residents and families celebrate warmth, cleanliness, and attentive staff, while others raise serious concerns about safety, hygiene, and leadership alignment with what is promised. There are strong claims of harm and ongoing legal action, along with calls for broader media oversight, reflecting the depth of worry some families feel when entrusted with a loved one's care. For anyone considering Graceland, these narratives suggest a need for careful, in-person evaluation: ask direct questions about daily routines, housekeeping, and hand hygiene; request a tour during busy times to gauge how staff manage workflow; and seek clear documentation of any past incidents or complaints and how they were addressed.

In the end, Graceland's reputation, as reflected in these accounts, is a blend of commendations and cautions. The facility appears to be a place where many residents experience kindness, clean surroundings, and capable staff, particularly in daily interactions and front-dline care. At the same time, there are assertions of serious problems - from patient belongings going missing to concerns over care practices and outcomes - that listeners should take seriously and investigate further. For families weighing their options, the message is simple: visit, observe, ask detailed questions, and listen to multiple perspectives before making a decision.

This area of Memphis, Tennessee is a convenient and diverse neighborhood with a range of amenities in close proximity. With several medical facilities such as Memphis Children's Clinic and Baptist Memorial Hospital within a short distance, residents have easy access to quality healthcare services. Additionally, there are multiple pharmacies nearby for medication needs. The area also offers a variety of dining options including EP's Bar & Grill and Memphis Barbecue Company, as well as quick bites like Sonic Drive-In and Chick-Fil-A. For transportation, the Memphis International Airport is just a few miles away. Parks, places of worship, cafes, and a theater provide additional recreational and social opportunities for senior residents looking for an active community to call home.

Physicians

• Memphis Children's Clinic (0.3 miles)
• Graceland Internal Medicine Group PSC (0.6 miles)
• Delta Gastroenterology Endoscopy Center (2.1 miles)
• Christ Community Health Services (3 miles)
• Gastro One (4 miles)
• Southcrest Women's Healthcare (4.1 miles)
• Diagnostic Ultrasound Consultants (4.1 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2.4 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (4.4 miles)
• CVS Pharmacy (4.6 miles)
• Walmart Fuel Station (4.7 miles)
• Walgreens (6 miles)

Restaurants

• EP’s Bar & Grill (1.6 miles)
• Country Skillet (2.3 miles)
• Sonic Drive-In (2.3 miles)
• Sonic Drive-In (4.2 miles)
• Arby's (4.3 miles)
• Memphis Barbecue Company (4.3 miles)
• Chick-Fil-A (4.6 miles)

Transportation

• Memphis International Airport (MEM) (2.7 miles)
• TSA Security Check Point (2.7 miles)
• Delta Sky Club (2.7 miles)
• National Car Rental (2.8 miles)
• Memphis International Airport Crew Room (2.9 miles)
• Wilson Air Center (3.8 miles)
• FedEx Hangar 26 (3.9 miles)

Hospitals

• Baptist Memorial Hospital (4 miles)
• University Of TN Apha-Asp (8 miles)
• St Francis Hospital (8.1 miles)
• Regional One Health Main Campus (8.2 miles)
• Memphis VA Medical Center (8.3 miles)

Parks

• Central Park (4.9 miles)
• Chickasaw Garden Park (8 miles)

Places of Worship

• Shady Grove Missionary Baptist Church (5.7 miles)
• Twin Lakes Baptist Church (6.5 miles)
• St John's United Methodist Church (7.5 miles)
• Holy Trinity Community (7.5 miles)
• Grace-St Luke's Episcopal Church (7.6 miles)
• Lindenwood Christian Church (7.9 miles)

Cafes

• Otherlands Coffee Bar & Exotic Gifts (7.4 miles)

Theaters

• Malco Powerhouse Cinema Grill & MXT (7.8 miles)