Whitehaven Community Living Center in Memphis, TN

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Whitehaven Community Living Center

Whitehaven Community Living Center in Memphis, TN

Information last verified:

1076 Chambliss Road, Memphis, TN 38116

For more information about senior living options: (844) 490-3973

2.8 from 12 reviews
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Overall Review of Whitehaven Community Living Center

Pros

  • pro It is a wonderful place.
  • pro The OT, PT, and ST staff are very good at their jobs.
  • pro The people are happy and full of joy and love.
  • pro The facility offers games, activities, and church services.
  • pro The new administrator is very professional and cares for the residents.
  • pro Mr. Brown was wonderful.
  • pro All residents are COVID-19 free.
  • pro The CNAs are helpful and the staff seem caring.

Cons

  • pro The facility reportedly has no workers and uses double diapering.
  • pro The head department doesn’t care about the residents or staff.
  • pro The staff are overworked and underpaid.
  • pro The business office employee is unprofessional and unable to communicate, with a smart mouth.
  • pro It is described as the most trashy nursing home the reviewer has ever visited.
  • pro Workers eat the patients’ food and residents aren’t even given water to drink.
  • pro There is a contagious outbreak at the facility and it feels like a ghost town on night shift.
  • pro Aides cannot be found, and nurses are snoring at the nurses’ station.
  • pro Several articles of clothing were lost despite labeling.

Review

Whitehaven Community Living Center is best suited for families that need an affordable rehab-to-long-term option and are prepared to stay actively involved, advocating for clear communication and consistent care. The facility shows potential where therapy services are prioritized: the reviewers who praised OT, PT, and ST noted that the rehabilitation staff can be skilled and that patients respond well to structured activities, group programs, and social engagement. When administration is functioning with a professional approach and a visible commitment to residents, there is a sense that genuine attention to individual needs can emerge. In short, it works best for families willing to monitor progress closely and push for reliable coordination across therapy, nursing, and social services.

Those who should strongly consider alternatives are families that cannot tolerate staffing variability or vague accountability. Across multiple accounts, the most troubling themes center on staffing shortages, overwork, and underpayment, with reports of few CNAs and nurses who are stretched thin. Communication gaps from the business office and moments of operational disarray further undermine confidence in day-to-day reliability. When basic needs, hydration, timely assistance, and responsive problem-solving, become inconsistent, the risk profile rises. For families prioritizing predictable coverage, transparent reporting, and steady leadership, other options may provide greater peace of mind.

On the positive side, several reviews highlight genuine strengths in care when the right personnel are present. The CNA team is described as helpful in some shifts, and the social worker and other staff members are perceived as caring. Therapy teams are singled out for competence, and the facility’s activity calendar, games, church programs, and regular interaction, creates opportunities for social engagement and momentum in rehabilitation. A new administrator brought a sense of professional accountability and a visible concern for residents, suggesting that leadership is trying to course-correct and stabilize operations. These elements point to potential, especially in moments when staffing aligns with resident needs.

The core drawbacks, however, repeatedly undermine the experience. The most glaring concerns involve staffing stability and quality of day-to-day care: reports of under-resourced CNAs and nurses, long shifts, and limited coverage on nights. Administrative communications are described as problematic at times, with a business-office tone that can feel off-putting or unhelpful to families seeking direction. Added friction includes occasional mismanagement of personal belongings and lapses in basic care, such as clothing losses and inadequate attention to residents’ hydration. Taken together, these issues create a pattern of risk that can overwhelm even strong therapy or activity programs when oversight is thin.

When weighing pros and cons, the advantages of meaningful rehabilitation services and engaging activities must be measured against the reality of staffing gaps and administrative fragility. Strong therapy programs can accelerate recovery and improve daily living skills, but they lose impact if residents wait long for basic assistance or if care planning is inconsistent. The new leadership offers a glimmer of progress, yet the hot-seat reality described by multiple reviews signals ongoing volatility. Families must decide whether the potential upside justifies the ongoing need for vigilant oversight and a readiness to intervene promptly if standards slip.

In practical terms, a decisive family approach is essential. Schedule a candid meeting with the administrator and the head of nursing to review current staffing levels, shift coverage, and a concrete care plan with measurable goals. Request a weekly written update on resident progress, and insist on direct contact with the social worker for care coordination. Before committing, visit during multiple shifts to observe responder times, hydration practices, and the availability of aides. If that level of oversight feels uncertain or unsustainable, exploring alternatives with stronger staffing consistency and clearer accountability is advisable. Whitehaven offers real rehab potential, but only for families prepared to stay intensely engaged and ready to push for reliable care.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Memphis International (3 miles away) Memphis International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Whitehaven Community Living Center is an exceptional assisted living community located in Memphis, TN. With a wide range of amenities and care services, we strive to provide a comfortable and enjoyable environment for our residents.

Our community offers a variety of amenities to enhance the quality of life for our residents. From our beauty salon to help you look and feel your best, cable or satellite TV for entertainment, and a computer center for staying connected, we have everything you need. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled staff. We also have a small library, gaming room, and outdoor space for relaxation and recreation.

For those in need of assistance or care services, we offer 24-hour call system and supervision to ensure the safety and well-being of our residents. Our highly trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken correctly.

At Whitehaven Community Living Center, we understand the importance of maintaining mental wellness. That's why we offer a mental wellness program to support our residents' emotional well-being. Special dietary restrictions are also accommodated to meet individual needs.

We believe in keeping our residents engaged and active through a variety of activities. Our concierge services are here to assist with any needs or requests. Fitness programs are available for those who want to stay active, along with planned day trips and resident-run activities. Scheduled daily activities ensure that there's always something fun happening within our community.

Conveniently located near pharmacies, physicians' offices, restaurants, transportation options, and hospitals, our community provides easy access to essential services outside the community.

At Whitehaven Community Living Center, we strive to create a warm and inviting atmosphere where all residents feel at home. With outstanding amenities and care services tailored to individual needs, we are dedicated to providing the highest level of comfort and support possible.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3 miles)
  • Walmart Pharmacy (4.9 miles)
  • Walmart Fuel Station (5 miles)
  • CVS Pharmacy (5.2 miles)
  • Walgreens (5.6 miles)

Physicians

  • Memphis Children's Clinic (0.4 miles)
  • Graceland Internal Medicine Group PSC (0.4 miles)
  • Christ Community Health Services (2.4 miles)
  • Delta Gastroenterology Endoscopy Center (2.6 miles)
  • Gastro One (4.6 miles)
  • South Third Health Loop (4.6 miles)
  • Southcrest Women's Healthcare (4.7 miles)

Restaurants

  • EP’s Bar & Grill (1.1 miles)
  • Country Skillet (2.9 miles)
  • Sonic Drive-In (2.9 miles)
  • Sonic Drive-In (4.7 miles)
  • Arby's (4.9 miles)
  • Memphis Barbecue Company (4.9 miles)
  • Waffle House (5 miles)

Transportation

  • Memphis International Airport (MEM) (2.8 miles)
  • TSA Security Check Point (2.8 miles)
  • Delta Sky Club (2.8 miles)
  • National Car Rental (2.8 miles)
  • Memphis International Airport Crew Room (2.9 miles)
  • Wilson Air Center (3.8 miles)
  • FedEx Hangar 26 (4 miles)

Hospitals

  • Baptist Memorial Hospital (4.6 miles)
  • University Of TN Apha-Asp (7.5 miles)
  • St Francis Hospital (7.5 miles)
  • Regional One Health Main Campus (7.7 miles)
  • Memphis VA Medical Center (7.7 miles)

Places of Worship

  • Shady Grove Missionary Baptist Church (5.1 miles)
  • Twin Lakes Baptist Church (6.8 miles)
  • St John's United Methodist Church (7 miles)
  • Grace-St Luke's Episcopal Church (7.1 miles)
  • Holy Trinity Community (7.3 miles)
  • Lindenwood Christian Church (7.5 miles)

Parks

  • Central Park (5.5 miles)
  • Chickasaw Garden Park (7.6 miles)

Cafes

  • Otherlands Coffee Bar & Exotic Gifts (7 miles)

Theaters

  • Malco Powerhouse Cinema Grill & MXT (7.2 miles)

Frequently Asked Questions

Where is Whitehaven Community Living Center?

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