Serenity Apartments at Hickory Hill

Pros

• The residents and staff at Serenity Apartments at Hickory Hill are friendly and helpful, creating a pleasant atmosphere.
• Visitors find Heritage Place to be large, roomy, and filled with a welcoming community of residents who enjoy each other's company.
• The staff at Heritage Place is described as friendly, professional, and attentive, making families feel comfortable with their care for residents.
• Many reviewers appreciate the cleanliness and appealing appearance of Serenity Apartments during their stay.
• Residents express satisfaction with the overall environment and personal interactions at their respective facilities.

Cons

• The facility lacks proper monitoring, with some residents urinating on lobby furniture and hanging out in front.
• The director is perceived as too young and lacking empathy, leading to a decline in the quality of care.
• There are concerns about security at night due to inadequate lighting and an overall sense of abandonment from corporate management.
• Some residents express dissatisfaction with the renovation process, which has resulted in a lack of activities and amenities.
• A resident has been waiting for Direct cable services for an entire month, despite it being included in their rent, leading to frustration over missing favorite shows.
• There are mentions of rowdy, low-class tenants living there, creating an uncomfortable environment for others.
• Concerns were raised about too many non-seniors residing on the premises, contributing to a chaotic atmosphere.

Review

When searching for an ideal residential facility, potential residents and their families often consider various factors such as staff professionalism, environment, services offered, and overall resident satisfaction. One of the facilities that has been highlighted positively is Serenity Apartments at Hickory Hill. Many reviewers commend the staff for being friendly and responsive. Residents have expressed their appreciation for the welcoming atmosphere created by both the personnel and fellow residents. The community is described as clean and well-maintained, which contributes positively to the living experience there.

Nevertheless, despite these accolades, some feedback points to areas needing improvement. For instance, while renovations are ongoing to enhance the premises, some residents feel that this has affected the availability of activities. Moreover, security concerns were raised due to inadequate lighting at night, which could pose a risk for residents when navigating the grounds after dark. While overall satisfaction seems to be prevalent among many residents at Serenity Apartments, it is evident that addressing these issues could further enhance their living experience.

Another facility that stands out in reviews is Heritage Place. Many people have expressed admiration for its spacious layout and warm ambiance. Visitors noted a distinct "homey-feeling" throughout the premises; this was particularly evident in how residents interacted with one another—many seemed genuinely happy and engaged with each other’s company. This positive social dynamic was not observed in other locations during tours, which made Heritage Place appealing to prospective residents.

Reviewers consistently praise Heritage Place's staff as being attentive and professional. They are commended not only for their approachability but also for their commitment to ensuring that each resident feels cared for and comfortable within their surroundings. The range of services offered—including transportation assistance and cleaning options—reflects this dedication toward enhancing quality of life for all inhabitants.

Contrast this with less favorable impressions from other facilities where dissatisfaction around management practices emerged prominently in reviews. Some disgruntled reviewers described experiences marred by inadequately trained staff who lacked empathy or understanding toward elderly care needs. Concerns about security were also voiced; reports indicated instances of rowdy behavior among tenants affecting others' comfort levels in shared spaces.

In summary, while places like Serenity Apartments show promise through friendly environments and responsive staffing, they also reveal a need for enhancements related to activity availability and safety measures. Conversely, Heritage Place shines brightly through its community-oriented atmosphere enriched by professional care standards tailored specifically toward addressing seniors’ needs—a clear factor contributing to its positive reception among visitors and current residents alike. Ultimately, choosing a residence involves weighing multiple perspectives as each facility offers unique experiences shaped by staff interaction styles and operational protocols designed (or sometimes lacking) to create safe yet vibrant homes.

This part of Memphis, Tennessee offers a convenient and accessible location with a variety of amenities that cater to seniors. With multiple pharmacies such as Walgreens and CVS within close proximity, accessing medication and healthcare services is made easy. There are also several hospitals and physician offices nearby, providing quality medical care for any health needs. In terms of recreation, there are parks like Audubon Park and Shelby Farms Park where residents can enjoy nature and outdoor activities. Additionally, there are restaurants offering a range of dining options, as well as cafes for socializing or relaxing with a cup of coffee. The area is also well-connected in terms of transportation, with facilities like BNSF Intermodal Facility and Wilson Air Center located within a few miles. Overall, this neighborhood provides a balanced blend of convenience, healthcare options, recreational opportunities, and dining choices that would be suitable for senior living.

Pharmacies

• Walgreens (0.4 miles)
• Good Shepherd Health Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)

Places of Worship

• Emmanuel United Methodist Church (1.6 miles)
• White Station Church of Christ (3.2 miles)
• Holy Trinity Community (5.6 miles)

Hospitals

• Saint Francis Hospital (2.1 miles)
• Methodist Healthcare Employee Assistance Program (3.6 miles)
• Lebonheur Outpatient Center-East (4.6 miles)
• Methodist Surgery Center (4.7 miles)

Physicians

• Tabor Orthopedics (2.1 miles)
• Mid-South Retina Associates (2.3 miles)
• Memphis Eye Care Association (2.4 miles)
• Shea Center For Ears Hearing & Balance (2.4 miles)
• The Endocrine Clinic PC (2.4 miles)
• Levy Dermatology (2.5 miles)
• Kirby Medical Center (2.5 miles)

Parks

• Sea Isle Neighborhood (2.4 miles)
• Audubon Park (4.6 miles)
• Shelby Farms Park (5.3 miles)
• Cameron Brown Park (5.5 miles)

Restaurants

• Chick-Fil-A (2.4 miles)
• Salsa Mexican Restaurant (2.5 miles)
• Blues City Brewery (2.8 miles)
• Sonic Drive-In (3 miles)
• Perkins Restaurant and Bakery (3.1 miles)
• Memphis Sports Pub (3.2 miles)
• Brookhaven Pub & Grill (3.4 miles)

Transportation

• BNSF Intermodal Facility (3.5 miles)
• BNSF Railyard (3.6 miles)
• Memphis Air Traffic Control Center (5.1 miles)
• FedEx AOC (5.5 miles)
• FedEx Hangar 26 (5.6 miles)
• Wilson Air Center (5.9 miles)

Cafes

• Starbucks (3.9 miles)
• Java Cafe (5.9 miles)
• Starbucks (6.4 miles)