Senior Care Management Solutions - Memphis

Pros

• Senior Care Management Solutions has been highly responsive and accommodating to their clients' needs, ensuring they are covered at all times.
• The caregivers represent themselves and the company well through their clean appearance and positive attitude.
• Clients appreciate the meticulous attention to detail in matching caregivers to patients, leading to a remarkable care experience.
• Many families feel comfortable with the caregivers provided, noting their friendliness and punctuality.
• The office staff is described as helpful and genuinely concerned about meeting clients' needs.
• Customers are pleased with the flexibility of services offered, allowing for adjustments based on individual requirements.
• Overall experiences with the agency have been positive, with many recommending their services to friends and family.

Cons

• The initial experience with the home care agency was rocky, as the first caregiver did not show up and communication was difficult.
• There seems to be a high turnover of caregivers, resulting in different personnel each time they come out.
• Due to financial constraints, they had to limit services significantly after initially receiving wonderful care.
• The activities portion of care was lacking, with limited engagement beyond basic personal care.
• Although things improved over time, it took a while to establish reliable service after a poor start.

Review

Senior Care Management Solutions has garnered a significant number of positive reviews from families seeking assistance for their loved ones, particularly in the realm of home care. Many clients have expressed their satisfaction with the company's responsiveness and flexibility, noting that they are willing to work within specific time frames to accommodate individual needs. This adaptability is exemplified by caregivers who proactively communicate about delays and ensure that the family's requirements are addressed consistently. The regular visits from company representatives to assess client needs further enhance communication and build trust between families and caregivers.

Caregivers from Senior Care Management Solutions have received high praise for their professionalism and competence. Families report that caregivers not only arrive promptly but also present themselves well, demonstrating a clean appearance and maintaining a positive demeanor throughout their duties. Clients appreciate the extensive training these caregivers receive regarding durable medical equipment, which is essential for providing safe and effective assistance to seniors with various health challenges. For families dealing with post-surgical recovery or those needing help with physical therapy, the additional support from caregivers has made a significant difference in their overall care experience.

Despite an initial rocky start reported by some families—where first impressions were affected by scheduling issues or caregiver availability—the subsequent improvement in service helped restore confidence in Senior Care Management Solutions. In cases where service began with misunderstandings or missed appointments, many reviewers noted that they eventually found reliable and compassionate caregivers who met their expectations once communication channels were established. These situations point to the company’s commitment to rectifying any shortcomings quickly and effectively, leading to overall satisfaction among clients as they experienced improved services over time.

As families navigate complex caregiving situations, many express appreciation for intermediary solutions provided by Senior Care Management Solutions during transitional periods of care. This flexibility becomes particularly valuable when dealing with loved ones who may be on the verge of needing more intensive therapy options such as assisted living facilities. Families have highlighted how having trained professionals assist at home allows them to maintain a sense of normalcy while fulfilling essential daily care tasks without overwhelming themselves.

The experience shared by various family members indicates that using this agency can bring about a renewed sense of independence for both the senior receiving care and the family members providing support. With caregivers coming into homes regularly—some even just for short visits—it gives primary family caretakers precious time away for self-care errands or rest, fostering better well-being as they manage stressors associated with caregiving responsibilities. It empowers them to seek balance amid demanding schedules while ensuring their loved one receives attentive personal care.

Clients also appreciate recommendations made through platforms like A Place For Mom, emphasizing how these connections lead them toward quality service providers like Senior Care Management Solutions. Family testimonials underline shared experiences where exceptional caregivers were quickly matched based on specific requirements, reinforcing confidence in both referral sources and caregiving capabilities tailored to individual needs. With most reviews concluding positively—including repeated endorsements inviting others to consider utilizing Senior Care Management Solutions—it's clear that this agency's commitment to quality home care resonates strongly within its community of clients seeking reliable support for aging loved ones.

Cafes

• Starbucks (0.1 miles)
• Starbucks (2.9 miles)
• Otherlands Coffee Bar & Exotic Gifts (5.2 miles)

Restaurants

• Chick-Fil-A (0.2 miles)
• Freddy's Frozen Custard & Steakburgers (0.3 miles)
• Gibson's Donuts (0.4 miles)
• Memphis Sports Pub (0.6 miles)
• Brookhaven Pub & Grill (0.6 miles)
• Perkins Restaurant and Bakery (0.7 miles)
• R P Tracks (2.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• People's Custom Rx (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.9 miles)

Hospitals

• Methodist Healthcare Employee Assistance Program (0.5 miles)
• Saint Francis Hospital (2.3 miles)
• Lebonheur Outpatient Center-East (2.7 miles)
• Methodist Surgery Center (5.5 miles)

Physicians

• Laurelwood Pediatrics (0.5 miles)
• JNT Natural Medicine (0.6 miles)
• Tristate Neurology (0.6 miles)
• The Endocrine Clinic PC (1.8 miles)
• Passons Eye Center (2.1 miles)
• Mid-South Retina Associates (2.4 miles)
• Tabor Orthopedics (2.5 miles)

Places of Worship

• White Station Church of Christ (0.8 miles)
• Holy Trinity Community (2.5 miles)
• Emmanuel United Methodist Church (3.8 miles)
• Lindenwood Christian Church (4.7 miles)

Parks

• Audubon Park (1.2 miles)
• Sea Isle Neighborhood (1.6 miles)
• Chickasaw Garden Park (3.7 miles)
• Shelby Farms Park (4.3 miles)
• Overton Square (5.6 miles)

Transportation

• Memphis Air Traffic Control Center (4.4 miles)
• FedEx AOC (4.7 miles)
• FedEx Hangar 26 (5.4 miles)
• Wilson Air Center (5.5 miles)