Senior Care Management Solutions - Memphis in Memphis, TN

Pros

• Chris Himber and his team are great.
• Chris Himber and his team at Senior Care have helped families immensely while caring for loved ones with advancing dementia.
• Jason and Ron are great to work with on the administrative side.
• The genuine compassion and professionalism from top to bottom is remarkable.
• Senior Care Management Solutions is top-notch and trustworthy.
• Senior Care and their staff deliver excellent, caring service.
• They are very responsive to clients' needs and highly accommodating within time frames.
• The office staff are helpful, responsive, and genuinely concerned about needs.
• Communication between caregivers and representatives is strong and effective.
• Caregivers attend daily to meet loved ones' personal care needs.

Cons

• They got off to a rocky start with this home care agency.
• The first caregiver did not show up.
• The first caregiver didn't work out so well.
• There seems to be some caregiver turnover, with different caregivers each visit.
• They were not able to reach the person who came out to set up service.
• The activities portion is not easy to score.
• The reviewer notes that the company's name is too long.

Review

Senior Care Management Solutions Memphis is best suited for families that need trustworthy, hands-on in-home support for an aging loved one, especially when dementia or post-acute recovery is part of daily life and relatives live out of state or far away. The team acts as a reliable bridge between hospital-to-home transitions and everyday living, delivering steady, compassionate care that families can count on when they cannot be present. This is not a place for those seeking a facility-based environment; it is a practical, home-centric solution designed to keep seniors safe and engaged at home while easing family members' responsibilities.

The core strengths arise from a combination of high trust, constant accessibility, and deeply caring caregivers. Families repeatedly highlight that Chris Himber and the broader staff are available on short notice, responsive during emergencies, and able to guide through complex situations with patience and clarity. Caregivers arrive with a professional demeanor and a compassionate approach, and office leadership - often in the form of Jason, Jill, and other owners - actively supports families, coordinates schedules, and helps navigate medical logistics or insurance-related questions. The care team's ability to match the right caregiver to the right situation - whether dementia care, post-stroke assistance, or routine daily activities - creates a foundation for consistent quality that families can rely on, even across long distances.

On the practical side, the agency offers more than basic companionship. In-home care includes assistance with personal care, daily activities, light household tasks, and even support with physical therapy or recovery-related tasks when appropriate. Several reviewers point to beneficial ancillary capabilities: training in durable medical equipment usage, flexible scheduling within family needs, and a commitment to keeping the loved one safe and comfortable. The service also proves adaptable during transitions, with caregivers stepping in to fill gaps and maintain continuity when main staff aren't available. The combination of compassionate care with operational reliability makes a tangible difference for families juggling multiple responsibilities and geographic separation.

Despite the several strengths, a few caveats deserve close attention. Some families report caregiver turnover or a rocky start, including initial scheduling hiccups where the first caregiver did not show up. Such experiences emphasize the importance of clarifying a backup plan and understanding how replacements are managed. While the team does strive for continuity, the nature of in-home care means variation in daily caregivers can occur. For families seeking a single, unwavering caregiver, or for those needing 24/7 on-site nursing with zero turnover, alternatives may be more suitable. The positive takeaway remains that the office staff typically responds quickly, mitigates issues, and reconfigures assignments to restore stability.

These factors are not fatal flaws; rather, they illustrate how the strongest positives - trust, responsiveness, and thoughtful caregiver matching - offset the recurring challenge of caregiver turnover. The proactive leadership and hands-on approach from the owners help keep communication clear and expectations aligned. The ability to arrange quick start dates, the willingness to customize care plans, and the demonstrated capacity to coordinate with medical providers and insurers means families gain real leverage when timing and logistics are critical. For dispersed families, the combination of dependable oversight and day-to-day presence becomes the decisive advantage.

Prospective clients should enter conversations with clear questions and a plan. Confirm the caregiver matching criteria and the process for assigning backups when the primary caregiver is unavailable. Inquire about the frequency of caregiver turnover and how replacements are vetted to maintain consistency in care style and routines. Request a concrete care plan for dementia or cognitive impairment, including daily activity structure, safety protocols, and medication support. Finally, discuss trial options or phased starts to test fit with a loved one's routines, and outline the cost structure, including any insurance navigation assistance. With these steps in place, Senior Care Management Solutions Memphis stands out as a disciplined, compassionate option for families prioritizing reliable in-home care and peace of mind.

In sum, this Memphis agency serves well for seniors who wish to stay at home but require reliable, attentive support, particularly when Alzheimer's or post-acute needs are present and families are geographically dispersed. It is less suited for those who require constant, single-caregiver continuity without turnover or for cases demanding 24/7 skilled nursing oversight. For those scenarios, a facility-based environment or a different care model may better fit. For most families seeking practical, compassionate home care with strong leadership and a proven track record, this operation delivers a compelling, well-grounded choice.

Cafes

• Starbucks (0.1 miles)
• Starbucks (2.9 miles)
• Otherlands Coffee Bar & Exotic Gifts (5.2 miles)

Restaurants

• Chick-Fil-A (0.2 miles)
• Freddy's Frozen Custard & Steakburgers (0.3 miles)
• Gibson's Donuts (0.4 miles)
• Memphis Sports Pub (0.6 miles)
• Brookhaven Pub & Grill (0.6 miles)
• Perkins Restaurant and Bakery (0.7 miles)
• R P Tracks (2.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• People's Custom Rx (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.9 miles)

Hospitals

• Methodist Healthcare Employee Assistance Program (0.5 miles)
• Saint Francis Hospital (2.3 miles)
• Lebonheur Outpatient Center-East (2.7 miles)
• Methodist Surgery Center (5.5 miles)

Physicians

• Laurelwood Pediatrics (0.5 miles)
• JNT Natural Medicine (0.6 miles)
• Tristate Neurology (0.6 miles)
• The Endocrine Clinic PC (1.8 miles)
• Passons Eye Center (2.1 miles)
• Mid-South Retina Associates (2.4 miles)
• Tabor Orthopedics (2.5 miles)

Places of Worship

• White Station Church of Christ (0.8 miles)
• Holy Trinity Community (2.5 miles)
• Emmanuel United Methodist Church (3.8 miles)
• Lindenwood Christian Church (4.7 miles)

Parks

• Audubon Park (1.2 miles)
• Sea Isle Neighborhood (1.6 miles)
• Chickasaw Garden Park (3.7 miles)
• Shelby Farms Park (4.3 miles)
• Overton Square (5.6 miles)

Transportation

• Memphis Air Traffic Control Center (4.4 miles)
• FedEx AOC (4.7 miles)
• FedEx Hangar 26 (5.4 miles)
• Wilson Air Center (5.5 miles)