Bright Glade Health and Rehabilitation

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Bright Glade Health and Rehabilitation

5070 Sanderlin Avenue, Memphis, TN 38117

For more information about senior living options: (844) 490-3973

2.7 from 20 reviews
5 stars
7
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11

Assisted Living Skilled Nursing Facility

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    Overall Review of Bright Glade Health and Rehabilitation

    Pros

    • pro The facility is described as one of the best nursing homes in Memphis.
    • pro The facility provides very good service.
    • pro Families reported being very happy with the care, and their loved ones are thriving.
    • pro Aides are observed to show tenderness and care toward residents, and staff treat residents respectfully.
    • pro The facility is clean and typically odor-free.
    • pro The staff are described as working hard to keep things running during challenging times.

    Cons

    • pro The reviewer wouldn't send their deceased dog to this facility.
    • pro They were disappointed by the facility's lack of responsiveness after leaving two messages with no return call.
    • pro Letesa, who identified herself as management, was described as unfriendly, creating a poor first impression.
    • pro They found the appointment process uncomfortable due to staff attitude, implying that good care for seniors is hard to obtain.
    • pro They were very disappointed by poor communication: scheduled meetings with the social worker were never held and no notices were given.
    • pro The care was described as the worst ever, and they advised others not to place a loved one there.
    • pro The rehab experience was below acceptable; most of the day was spent keeping him in the room, and discharge occurred when he could not yet walk.
    • pro They were told there were no beds on the day they needed to place their mom, indicating poor communication and unprofessional handling.
    • pro The facility was understaffed, making it impossible to reach a nurse; calls kept ringing, were hung up on, or routed to voicemail.
    • pro They felt they were sent home too soon.

    Review

    The experiences people describe about this Memphis-area facility, affiliated with an AHC network, run the full gamut from wholehearted praise to stark warnings. On the positive end, some reviewers call it "one of the best nursing homes in Memphis" and note very good service at this facility. Others report a generally clean environment where residents don't smell, and where staff appear to treat people with respect and kindness. A few accounts specifically praise the diligence of the aides and the patience they show, with several observers saying the staff work hard to keep everything going during difficult times. In these voices, the place shines in terms of cleanliness, order, and occasional demonstrations of tenderness toward residents.

    However, the praise is consistently tempered by a deep concern about communication and coordination. A common thread among several comments is the difficulty families face when trying to reach someone by phone. Reviewers recount calling the facility only to be met with ringing that never ends or a voicemail that never gets returned, sometimes feeling as if their questions about a loved one are being sidelined. One specific interaction stands out where Letesa, who identified herself as management, left the first impression as unfriendly, setting a disappointing tone for what was hoped to be a supportive engagement. These communication gaps extend to appointments and meetings as well; families report repeated missed or canceled social-worker meetings with little to no notice or explanation, leaving loved ones without timely updates.

    The quality of care and the accuracy of care planning also appear to be highly variable, according to the reviewers. Some families report excellent, attentive care and effective daily interactions with staff, while others describe concerning gaps between what is promised and what is delivered. One reviewer described a rehab experience for a brother recovering from a broken leg as being "passed through" as if he had reached maximum therapy, despite not yet walking unaided with a cane or walker. That account suggests a discrepancy between stated rehabilitation goals and the reality of a patient's progress, leaving families worried about whether care plans truly reflect individual needs. In another instance, a family contends that their loved one was discharged in a way that did not align with the patient's actual therapy status, further fueling concerns about how therapy intensity and discharge decisions are determined.

    Admission logistics and bed availability add another layer of frustration. A reviewer who wanted to place a mother for a short-term stay found the process stymied by a lack of beds, only to be told days before the planned admission that nothing was available. The repeated pattern of waiting until the last moment, followed by abrupt notices, contributes to a sense that basic administrative steps - like confirming bed availability and coordinating admissions - are not consistently reliable. In some cases, this instability contrasts with a few positive observations about the physical environment, where cleanliness and the absence of odors are noted as reassuring details amid the uncertainty.

    Amid these strong opinions, some reviewers acknowledge the complexity of running a facility during demanding times. Several comments express admiration for the staff's workload and perseverance, noting that employees strive to keep things moving and to support residents to the best of their abilities. The sentiment that "they all work really hard to keep everything going during these trying times" reflects an appreciation for the effort required to maintain care in a challenging setting, even as other aspects of the experience - communication, planning, and consistency - are called into question.

    In sum, the picture painted by the reviews is a nuanced one: moments of genuine compassion and solid day-to-day care sit alongside persistent complaints about poor communication, inconsistent care planning, and administrative unpredictability. Some families report highly satisfactory experiences and outcomes, while others urge caution, warning prospective families to weigh the facility's strengths against its shortcomings. This mosaic of voices emphasizes the importance of reliable communication, transparent care planning, and dependable bed management to truly support residents and their loved ones.

    Features

    Housing

    • 77 resident community capacity 77 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Memphis International (7 miles away) Memphis International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bright Glade Health and Rehabilitation in Memphis, TN is a premier assisted living community that offers top-quality care and a wide range of amenities for seniors. Located in a peaceful and scenic setting, our community provides a comfortable and home-like environment where residents can enjoy their golden years.

    At Bright Glade, we specialize in skilled nursing care, ensuring that our residents receive the highest level of medical attention and supervision. Our dedicated staff is available around the clock to provide assistance with daily activities such as bathing, dressing, transfers, and medication management. We also offer specialized care for individuals with diabetes and cater to special dietary restrictions.

    We understand that maintaining an active lifestyle is important for overall well-being. That's why we provide various recreational activities to keep our residents engaged and stimulated. From fitness programs to resident-run activities and planned day trips, there is always something exciting happening at Bright Glade. Our concierge services ensure that all residents' needs are met promptly.

    Our luxurious amenities further enhance the living experience at Bright Glade. Residents can indulge themselves in our beauty salon or relax in our gaming room or small library. For those who prefer outdoor activities, our well-maintained garden and outdoor spaces provide a serene backdrop for leisurely walks or socializing with friends.

    A major highlight of living at Bright Glade is our exceptional dining experience. We offer restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. Our chefs accommodate special dietary restrictions to ensure everyone's nutritional needs are met.

    Additionally, we strive to make life easier for our residents by providing move-in coordination services and housekeeping services. The availability of Wi-Fi/high-speed internet ensures that residents can stay connected with loved ones.

    Bright Glade is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

    Join us at Bright Glade Health and Rehabilitation where compassionate care meets luxurious living, and experience a fulfilling and vibrant lifestyle in Memphis.

    Nearby Places of Interest

    Physicians

    • Tristate Neurology (0.1 miles)
    • Laurelwood Pediatrics (0.1 miles)
    • JNT Natural Medicine (0.3 miles)
    • The Endocrine Clinic PC (1.6 miles)
    • Passons Eye Center (1.8 miles)
    • Internal Medicine Associates of Memphis (2 miles)
    • Mid-South Retina Associates (2.1 miles)

    Hospitals

    • Methodist Healthcare Employee Assistance Program (0.3 miles)
    • Lebonheur Outpatient Center-East (2.1 miles)
    • Saint Francis Hospital (2.1 miles)
    • Methodist Surgery Center (5.1 miles)

    Restaurants

    • Chick-Fil-A (0.4 miles)
    • Brookhaven Pub & Grill (0.4 miles)
    • Gibson's Donuts (0.5 miles)
    • Freddy's Frozen Custard & Steakburgers (0.7 miles)
    • Memphis Sports Pub (0.8 miles)
    • Perkins Restaurant and Bakery (0.8 miles)
    • Chick-Fil-A (2.2 miles)

    Pharmacies

    • People's Custom Rx (0.5 miles)
    • Walgreens (0.6 miles)
    • Walgreens (0.8 miles)
    • Walgreens (2 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Starbucks (3.2 miles)
    • Otherlands Coffee Bar & Exotic Gifts (5.6 miles)

    Places of Worship

    • White Station Church of Christ (1.2 miles)
    • Holy Trinity Community (3 miles)
    • Emmanuel United Methodist Church (3.6 miles)
    • Lindenwood Christian Church (5.1 miles)

    Parks

    • Sea Isle Neighborhood (1.5 miles)
    • Audubon Park (1.7 miles)
    • Shelby Farms Park (3.7 miles)
    • Chickasaw Garden Park (4.1 miles)
    • Freeman Park (5.6 miles)

    Transportation

    • Memphis Air Traffic Control Center (4.9 miles)
    • FedEx AOC (5.3 miles)

    Frequently Asked Questions

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    Related Resources

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      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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