Hearthside Senior Living Of Bartlett

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  • Interior

    An interior view of a hair salon with styling chairs and mirrors.

  • Decor

    A cozy restaurant interior with neatly arranged tables and chairs.

  • Living Room

    A cozy living room with comfortable sofas and a fireplace.

  • Building

    A modern building with an American flag at the entrance under a clear blue sky.

  • Architecture

    A wide view of residential buildings surrounded by a well-maintained lawn under a clear blue sky.

  • Bedroom

    A cozy living space with a television and furniture, featuring a doorway leading to a bedroom.

  • Dining

    A well-decorated dining room with a wooden table set for dinner.

  • Entrance

    A building entrance with a stone facade and arched doorway, featuring outdoor benches and seasonal decorations.

  • Artwork

    A cozy living room with a television, artwork, and comfortable seating.

  • Bathroom

    A well-lit bathroom with a floral arrangement on the vanity.

  • Television

    A cozy living room with comfortable seating and a TV entertainment center.

  • Hallway

    A warmly decorated hallway with doors adorned with wreaths, alongside a console table holding a lamp and mirror.

  • Vegetables

    A well-stocked salad bar featuring a variety of fresh vegetables and toppings.

Hearthside Senior Living Of Bartlett

7480 U.S. Highway 70, Bartlett, TN 38133

For more information about senior living options: (844) 490-3973

3.9 from 19 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Assisted Living

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    Overall Review of Hearthside Senior Living Of Bartlett

    Pros

    • pro The facility has great residents, staff, and a vibrant activities program.
    • pro The atmosphere is welcoming, with smiling staff and friendly greetings.
    • pro Residents seem happy in their interactions with one another and with staff.
    • pro Hearthside of Bartlett is an amazing place with friendly, caring staff.
    • pro The residents are amazing and the employees are wonderful.
    • pro The environment is friendly and welcoming, with plenty of activities, church services, and Bible study.
    • pro The leadership is top-notch, friendly, professional, caring, and responsive, with 24/7 nursing and regular doctor visits.
    • pro The facility is a beautiful, warm, and inviting assisted living community with kind, loving staff and exemplary care.
    • pro The executive director, Donna Roach, is described as amazing.

    Cons

    • pro One reviewer described Hearthside as terrible and advised not to send a loved one there.
    • pro Several reviews said the care does not match the facility's aesthetics, noting staff often sit Hearthside and fail to make rounds.
    • pro Night and weekend staffing were described as severely short-handed, sometimes with one aide covering the entire building.
    • pro There were reports of medication errors, including wrong medications or no medications given, and pendant failures that led to falls.
    • pro Meals were described as horrible, with at least one resident losing significant weight (40 pounds in three months).
    • pro Billing was described as a mess, with extra charges for medication dispensing and claims that the place is a money maker.
    • pro There was a revolving door of aides and nurses, indicating turnover and inconsistent care.
    • pro Some reviewers concluded Hearthside is not the right place for someone needing assisted living.
    • pro Residents were said to endure weeks without air conditioning in 100-degree heat.

    Review

    Hearthside Senior Living Bartlett comes across in the set of reviews as a place with a striking duality: it can feel like a warm, welcoming community full of life and connection, while at the same time it raises serious red flags about care quality, safety, and day-to-day management. The most unsettling notes center on safety and basic care - for instance, claims that elderly residents were left without air conditioning for weeks during extreme heat, and persistent complaints that medications were not given as prescribed or that medication administration was mishandled. These kinds of allegations cast a shadow over the otherwise positive, community-focused image that many reviewers describe.

    Despite these concerns, many reviewers highlight a consistently positive atmosphere inside the building. The residents, they say, are upbeat and social, and the staff appears friendly and attentive. The environment is described as welcoming, with smiling faces greeting visitors and a sense of warmth that permeates everyday interactions. The daily Facebook posts from the facility reinforce this impression of a lively, engaged community where activities and social connections are a central part of daily life.

    A number of testimonials spotlight the human side of Hearthside. One resident, Marie Jackson, introduces herself with a clear sense of belonging after only a few months, praising the friendly environment, the welcoming staff, and a rich schedule of activities including church services and Bible studies. She specifically singles out the Executive Director, Donna Roach, inviting others to come check out the community. Another family member writes appreciatively about a mother who has lived there for almost two years, praising leadership as top notch, professional, caring, and responsive. They highlight practical supports such as 24/7 nursing, regular doctor visits, housekeeping, meals, group and individual activities, bus trips, and a clean, well-organized facility. The reviewer also emphasizes patience with a daughter or mother living with dementia, noting that staff consistently go out of their way to help.

    The sense that Hearthside can be a genuinely nurturing environment is reinforced by conversations that emphasize the staff's dedication and the residents' happiness. People describe staff as friendly, caring, and patient, and they speak highly of the opportunities for social engagement and spiritual nourishment, including activities, services, and Bible study. For many families, this combination of a warm atmosphere and strong social programming is a major factor in feeling good about the decision to relocate a loved one to Hearthside.

    Nevertheless, the facility's mixed reviews cannot be ignored. A strongly worded caution warns prospective families: "Terrible do not send your loved one at this place." This is not a minor caveat; it accompanies serious allegations about medication errors, with residents sometimes receiving the wrong drugs or no medications at all. Other criticisms point to safety concerns, such as pendant alarms not functioning properly and a fall resulting from inadequate monitoring. Staffing is a recurring theme in the negative feedback, with reports of night and weekend shortages, the perception of an insufficient number of aides to cover the building, and a revolving door of nursing and caregiving staff. In several accounts, families feel that the facility relies on external aides to "top up" care rather than ensuring consistent in-house coverage.

    Financial and administrative concerns also surface in the critiques. One reviewer notes that the cost of living there is high, and that extra aides to supervise residents should not be an added expense when families are already paying thousands of dollars per month. Other comments describe the billing as a "mess," with unclear or questionable charges surrounding medication dispensation. In one stark case, a family states they moved their loved one to another facility after months of frustration, indicating that the care did not justify the price and that medical and daily care did not meet expectations.

    Amid these tensions, a few reviewers offer a more restrained, positive counterpoint. A father who is described as a charter member expresses gratitude about his experiences, suggesting that while there are occasional minor issues, the overall value and care have left him grateful. Another reviewer highlights ongoing doctor visits and regular staff attention as a positive factor in their loved one's well-being. This perspective underscores how experiences can vary widely even within the same facility, and how individual relationships with staff and the quality of specific shifts or departments can shape a resident's day-to-day reality.

    Taken together, Hearthside Senior Living Bartlett presents a complex portrait of a community with clear strengths and notable weaknesses. On the strength side, there is a palpable sense of community, robust activity programming, a welcoming atmosphere, and genuinely caring staff in many instances. Families repeatedly describe the facility as warm, engaging, and spiritually supportive, with residents who appear happy and connected. On the weakness side, there are serious concerns about safety and medication management, inconsistent staffing levels, and financial practices that raise questions about value for money. For families evaluating Hearthside, the message is to engage in thorough, firsthand conversations with leadership and front-line staff, request detailed information about medication administration and safety protocols, verify the adequacy of nurse coverage for their loved one's needs, and scrutinize billing practices closely to ensure alignment with the level of care provided. The experience at Hearthside Bartlett is clearly not one-size-fits-all, and individual outcomes will depend on the specific staff on duty, the resident's health needs, and the facility's ongoing governance and oversight.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Memphis International (16 miles away) Memphis International (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Hearthside Senior Living Of Bartlett in Bartlett, TN is a welcoming and comfortable assisted living community designed to provide seniors with a vibrant and fulfilling lifestyle. The community offers a wide range of amenities to ensure the comfort and convenience of its residents.

    Residents can enjoy visits to the beauty salon for some pampering or relax in their fully furnished apartments equipped with cable or satellite TV and Wi-Fi/high-speed internet. Hearthside also provides community-operated transportation for easy access to nearby places, as well as a computer center for staying connected with loved ones.

    Meals at Hearthside are a delightful experience with restaurant-style dining in the spacious dining room where residents can savor delicious and nutritious meals prepared by the dedicated staff. Special dietary restrictions can be catered to ensure each resident's unique needs are met.

    To promote an active lifestyle, the community offers various activities tailored to meet individual preferences. Residents can engage in fitness programs, participate in planned day trips, or join resident-run activities for socializing and making new friends. Scheduled daily activities keep residents entertained and engaged throughout the day.

    For healthcare needs, Hearthside Senior Living Of Bartlett provides round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management services are available to ensure residents’ well-being. Special diets such as diabetes diet can be accommodated.

    Located conveniently near various amenities, residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    With its wonderful amenities, care services tailored to individual needs, and proximity to essential facilities and services within Bartlett, TN - Hearthside Senior Living Of Bartlett is an ideal choice for seniors seeking a comfortable and enriching assisted living community.

    Videos

    Nearby Places of Interest

    Restaurants

    • El Mezcal (1.4 miles)
    • Arby's (1.8 miles)
    • McDonald's (1.8 miles)
    • Freddy's Frozen Custard & Steakburgers (1.9 miles)
    • Pop's Comfort Kitchen (1.9 miles)
    • Rock N Roll Sushi Wolfchase (1.9 miles)
    • Chick-Fil-A (2 miles)

    Physicians

    • Norwood Family Eye Care (1.4 miles)
    • East Memphis Orthopedic Group (1.5 miles)
    • Pediatrics East (1.6 miles)
    • Woodbury Michael J MD (1.8 miles)
    • Newstart Family Care (2.5 miles)
    • Cordova Medical Clinic (4 miles)
    • Gerard Nicholas DMD (4.1 miles)

    Theaters

    • Malco Stage Cinema Grill (1.6 miles)

    Pharmacies

    • Walgreens (1.7 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (3.2 miles)
    • Walgreens (3.4 miles)
    • Bartlett Prescription Shop (3.7 miles)
    • Methodist Alliance Infusion Services (3.9 miles)
    • Pfizer (4.2 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Starbucks (2.2 miles)
    • Starbucks (4.5 miles)

    Parks

    • Davies Plantation Park (3 miles)
    • Freeman Park (3.8 miles)
    • Shelby Farms Park (6.1 miles)
    • Hinton Park (8.7 miles)

    Hospitals

    • BioLife Plasma Services (3 miles)
    • Methodist Healthcare North (4.5 miles)
    • Lebonheur Outpatient Center-East (6.9 miles)
    • Methodist Surgery Center (7.9 miles)

    Places of Worship

    • Advent Presbyterian Church (3.6 miles)
    • Hope Presbyterian Church (6.8 miles)

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