Robinwood Retirement Resort

Pros

• The residents feel a strong sense of community and family at Robinwood Retirement Resort.
• The food is consistently praised, with many enjoying the variety and quality of meals offered.
• Staff members are often described as friendly, caring, and attentive to the needs of the residents.
• The facility is clean, well-maintained, and features spacious apartments with modern amenities.
• Many residents appreciate the wide range of activities available, promoting socialization and engagement.
• Residents feel safe and secure due to the emergency alert system in place.
• Overall experiences at Robinwood are generally positive, with many expressing happiness about their living situation.
• Newcomers quickly find a welcoming environment among both staff and other residents.

Cons

• The experience with the deposit refund was disappointing, as they took most of it due to a state tax and did not provide refunds for unused meals.
• The quality of food has deteriorated over time, and the individual expressed concerns about finding a new home for their mother if things don't improve.
• There was an inconsistency in staff friendliness, particularly mentioning a rude male front desk person.
• Residents are aware that additional assistance must be sourced externally since the staff is not licensed to help in emergencies.
• Despite overall satisfaction, there were complaints about the lack of variety in meals at times.
• Some observed that the main area felt inactive during their visit, which could indicate a lack of engagement among residents or staff.
• One resident mentioned the tea glasses being too small as their only complaint, suggesting minor dissatisfaction with certain aspects of service.

Review

Robinwood Retirement Resort has emerged as a popular choice for many families searching for Independent Living facilities, particularly in the Bartlett, TN area. Reviews from residents and their families paint a multifaceted picture of life at Robinwood, highlighting both the positives and the challenges that come with living in such a community. Many reviewers emphasize the warm, inclusive atmosphere reminiscent of a family environment. This sense of belonging is one feature that endears Robinwood to its residents, creating bonds among neighbors and staff alike.

One of the most appreciated aspects of Robinwood is its commitment to providing three meals per day. Residents frequently commend the food quality and variety offered in the dining hall, where social interactions flourish over shared meals. Several reviews mention specific positive experiences with meal options, such as an impressive salad bar and especially delightful Sunday dinners that residents look forward to each week. While many have lauded the dining experience, some critiques note fluctuations in food quality following changes in management, underscoring how vital consistent leadership is to maintaining high standards within any community.

The facility’s cleanliness and overall environment receive mixed feedback; however, it mostly falls on the positive side. Reviewers describe spacious apartments featuring modern amenities like granite countertops and new appliances—elements that contribute to making Robinwood feel upscale and inviting. The community also offers various activities designed for residents’ entertainment: movie nights, shopping excursions, gym access, and more ensure that there are always engaging events on the calendar. The staff’s attentiveness—which includes personalized attention during meal services—is consistently commended by families who appreciate how management fosters an active lifestyle for seniors living at Robinwood.

Despite these numerous advantages, some reviews highlight issues faced during transition periods or when circumstances change suddenly. For instance, experiences surrounding deposit refunds when moving out can be confusing and sometimes frustrating for families. Instances of unexpected deductions due to state taxes or lack of clarity about unused meal reimbursements leave some customers feeling disappointed after an otherwise positive stay.

Another concern echoed across several reviews pertains to staffing consistency and service levels amid managerial changes. While employees are generally viewed as friendly and caring—especially noting individual interactions with front desk staff—the overall morale can shift based on who holds leadership roles at any given time. Those who experienced poor dining services advocate strongly for improvements while expressing hope that new managers may restore satisfaction levels previously known at the resort.

On a more personal note, many long-term residents share heartwarming sentiments about their time spent at Robinwood Retirement Resort. Family members detail charming anecdotes about loved ones thriving socially within this nurturing environment; one review even notes how a resident feels like they are “on vacation every day.” Positive relations between staff and residents cultivate not just comfort but also genuine friendships—a pivotal aspect often cited by those considering moving their loved ones into independent living environments.

In conclusion, while there are notable areas for improvement regarding food quality consistency and transparency around administrative processes like deposits or refunds following departures, Robinwood Retirement Resort presents itself as a vivacious community filled with warmth and friendship among its residents—a crucial element when exploring independent living options for loved ones seeking comfort during their senior years. As shown through numerous testimonials highlighting enjoyable experiences centered around meals together or engaging activities organized by dedicated staff members committed to making everyone feel at home; Robinwood continues being recognized as a favorable option worth considering by families navigating this important journey.

This part of Bartlett, Tennessee offers convenient access to essential services such as pharmacies, restaurants, physicians, parks, theaters, cafes, hospitals, and places of worship. With CVS Pharmacy and multiple Walgreens locations nearby, seniors can easily access their medications. There are various dining options including Chick-Fil-A and Freddy's Frozen Custard & Steakburgers for a quick bite to eat. Physicians like Newstart Family Care and Norwood Family Eye Care are within a short distance for medical needs. Parks like Freeman Park provide opportunities for outdoor recreation. For entertainment, Malco Stage Cinema Grill is just a couple miles away. Additionally, there are several Starbucks locations for coffee enthusiasts. Hospitals like Methodist Healthcare North and Lebonheur Outpatient Center-East are in close proximity for healthcare needs. Places of worship such as Advent Presbyterian Church and Hope Presbyterian Church offer spiritual support for residents. Overall, this area provides a range of amenities and services that cater to the needs of seniors looking to settle in Bartlett.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• Methodist Alliance Infusion Services (1.9 miles)
• Bartlett Prescription Shop (1.9 miles)
• Pfizer (2.1 miles)
• Walgreens (2.5 miles)

Restaurants

• Chick-Fil-A (0.2 miles)
• Freddy's Frozen Custard & Steakburgers (0.3 miles)
• Pop's Comfort Kitchen (0.3 miles)
• McDonald's (1.2 miles)
• El Mezcal (1.4 miles)
• El Idolo (1.6 miles)
• McDonald's (1.7 miles)

Physicians

• Newstart Family Care (0.6 miles)
• Norwood Family Eye Care (1.4 miles)
• Onyx Medical (2.2 miles)
• East Memphis Orthopedic Group (2.2 miles)
• Pediatrics East (2.5 miles)
• Woodbury Michael J MD (2.8 miles)
• Flinn Jr, George S, Md - Diagnostic Ultrasound Conslnts (3.4 miles)

Parks

• Freeman Park (1.8 miles)
• Shelby Farms Park (4.5 miles)
• Davies Plantation Park (4.7 miles)

Theaters

• Malco Stage Cinema Grill (2.4 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (6.1 miles)

Hospitals

• BioLife Plasma Services (2.8 miles)
• Methodist Healthcare North (3.6 miles)
• Lebonheur Outpatient Center-East (4.9 miles)
• Methodist Surgery Center (6.6 miles)
• Methodist Healthcare Employee Assistance Program (6.9 miles)

Places of Worship

• Advent Presbyterian Church (3.2 miles)
• Hope Presbyterian Church (6.1 miles)