Quail Ridge Memory Care & Transitional Assisted Living

Pros

• The staff at Quail Ridge treats residents like family and is known for being kind, caring, and attentive.
• Residents are engaged in a variety of interactive activities that keep them mentally stimulated and happy.
• The facility is clean, well-kept, and consistently smells great, contributing to a pleasant environment for both residents and visitors.
• The meals offered at Quail Ridge are of high quality and have been described as restaurant-quality compared to other facilities.
• Management is receptive to concerns raised by families and works cooperatively to address issues.
• Families express gratitude for the care their loved ones receive, stating they feel comforted knowing their relatives are safe and well cared for.
• Many families appreciate the friendly nature of staff members who are available to assist with visits and provide clear communication about their loved ones' care.
• Overall experiences at Quail Ridge have been positive, with many families recommending the facility for its outstanding care and supportive atmosphere.

Cons

• The overall leadership was not professional, and the staff seemed either untrained, overworked, or indifferent, leading to a horrific experience.
• The attentiveness of the staff and hands-on care for residents was lacking; staff hesitated to reach out to management with concerns.
• The weekend staff appeared different and less attentive than the weekday personnel, impacting the quality of care during those times.
• There wasn't much interaction between the staff and residents, leaving some feeling neglected.
• The cost increased tremendously since their arrival at the facility, resulting in dissatisfaction regarding affordability for memory care.
• Some families found that their loved ones had difficulty adjusting due to policies that restricted visits initially.

Review

Quail Ridge has garnered a wide range of feedback from families navigating the emotional and challenging journey of placing their loved ones in memory care. Many reviewers highlight the facility's welcoming atmosphere, with staff members often described as treating residents like family. The general sentiment reflects a community where residents are encouraged to maintain autonomy in their daily lives, supported by a well-staffed environment that promotes engagement through interactive activities. This approach has led to positive impressions regarding the cleanliness and overall ambiance of the facility, with many noting that it consistently smells pleasant and that residents are kept clean and well-groomed.

However, not all experiences at Quail Ridge have been uniformly positive. Some families expressed concerns about discrepancies between weekday and weekend staff performance. While many visitors praised the dedicated attention provided by Monday through Friday staff, others noted a level of inconsistency during weekends, suggesting that some weekend staff may not deliver the same quality of care or responsiveness regarding health issues. Such variability can be disconcerting for families who rely on consistent support for their loved ones.

The quality of meals served at Quail Ridge has also earned its fair share of praise from reviewers. Many families appreciated the restaurant-quality dining options available to residents, noting that meal customization based on resident requests was accommodated satisfactorily. However, some feedback pointed out a perceived lack of variety in meal choices at times, which could lead to dissatisfaction among certain residents. Overall, it seems that while culinary offerings were generally well-received, there is room for improvement in ensuring diverse options.

Another notable theme emerged around pricing concerns. Families reported significant increases in costs since their initial stay at Quail Ridge—many citing hundreds of dollars added monthly post-Covid. While caregivers expressed satisfaction with care levels received within the facility despite these rising costs, this financial burden became a recurring point of contention for families considering long-term placements for their loved ones. Accessible pricing continues to be an essential factor as families evaluate whether they can recommend Quail Ridge to others seeking memory care solutions.

Despite mixed reviews on staffing consistency and cost issues, several families recounted deeply satisfying experiences tied to personalized care and emotional support provided by Quail Ridge staff members throughout difficult transitions. One family shared heartfelt gratitude towards the team’s empathy following their loved one’s passing; they felt comforted by knowing the community had contributed positively to their journey during such a profoundly challenging time. In contrast to prior facilities mentioned by other reviewers, Quail Ridge was described as being particularly responsive and caring—a stark difference noted especially among those who had experienced lesser quality care elsewhere.

For prospective clients exploring memory care options for their loved ones, visiting communities like Quail Ridge remains crucial as firsthand impressions can significantly influence decision-making processes. Multiple individuals remarked on productive tours filled with informative interactions with friendly staff members who readily addressed questions about accommodations and caregiving approaches tailored specifically for residents with dementia-related needs. While some chose not to proceed based on distance or perceived differences compared to other facilities visited, others felt assured upon choosing Quail Ridge—a place characterized by considered leadership qualities and an environment fostering loving connections between caregivers and residents alike.

In summary, while reviews reflect varying experiences ranging from highly satisfactory care levels marked by attentive service provision—especially during weekdays—to points indicating inconsistencies among weekend staffing dynamics or rising costs associated with service delivery; overall sentiments convey an appreciation for what appears to be genuine dedication toward maintaining high standards within this community setting dedicated entirely toward supporting individuals facing challenges associated with memory loss diseases such as Alzheimer’s or dementia.

This area of Bartlett, Tennessee offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple pharmacies within close proximity, accessing medications and healthcare services is easily manageable. The presence of various restaurants provides options for dining out or grabbing a quick bite to eat. Additionally, there are nearby physicians' offices for routine medical care and check-ups. For leisure and recreation, both Freeman Park and Shelby Farms Park offer outdoor spaces for relaxation and activities. The variety of places of worship also cater to different spiritual needs within the community. Overall, this area combines essential services with recreational opportunities, making it a well-rounded option for senior living in Bartlett.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• Methodist Alliance Infusion Services (1.8 miles)
• Bartlett Prescription Shop (2 miles)
• Pfizer (2 miles)
• Walgreens (2.5 miles)

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.3 miles)
• Chick-Fil-A (0.3 miles)
• Pop's Comfort Kitchen (0.3 miles)
• McDonald's (1.3 miles)
• El Mezcal (1.4 miles)
• El Idolo (1.6 miles)
• McDonald's (1.6 miles)

Physicians

• Newstart Family Care (0.5 miles)
• Norwood Family Eye Care (1.4 miles)
• Onyx Medical (2.1 miles)
• East Memphis Orthopedic Group (2.2 miles)
• Pediatrics East (2.5 miles)
• Woodbury Michael J MD (2.8 miles)
• Flinn Jr, George S, Md - Diagnostic Ultrasound Conslnts (3.5 miles)

Parks

• Freeman Park (1.9 miles)
• Shelby Farms Park (4.4 miles)
• Davies Plantation Park (4.6 miles)

Theaters

• Malco Stage Cinema Grill (2.4 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (6 miles)

Hospitals

• BioLife Plasma Services (2.8 miles)
• Methodist Healthcare North (3.7 miles)
• Lebonheur Outpatient Center-East (4.9 miles)
• Methodist Surgery Center (6.6 miles)
• Methodist Healthcare Employee Assistance Program (6.9 miles)

Places of Worship

• Advent Presbyterian Church (3.1 miles)
• Hope Presbyterian Church (6 miles)