7480 Summer Avenue, Bartlett, TN 38133
For more information about senior living options: (844) 490-3973
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Hearthside Senior Living Bartlett offers a welcoming atmosphere with smiling, attentive staff. Residents appear happy in their interactions with one another and with the staff. The staff is friendly, caring, and dedicated to residents' well-being. The community is described as amazing, with wonderful employees. The Executive Director, Donna Roach, is highly regarded for her leadership. The facility provides 24/7 nursing, regular doctor visits, and a range of activities and services, including meals and bus trips. The environment is warm and inviting, with plentiful activities, church services, and Bible study.
The reviewer alleged that elderly residents were left without air conditioning for weeks in 100-degree heat. The reviewer claimed medications were sometimes not given or given incorrectly, and pendant devices did not work. They described night and weekend staff as often short-handed, with one aide covering the entire building. They stated the care did not match the facility's warm appearance and that caregiving was inconsistent. They reported a revolving door of aides and nurses and a general lack of adequate care. They argued that paying over $4,000 per month did not cover required aids and that families were charged extra to hire additional help. They warned not to waste time or money on Hearthside, calling it nothing but a money maker.Hearthside Senior Living in Bartlett comes across in many reviews as a place with a welcoming, warm atmosphere where residents and families feel comfortable and cared for. Several speakers emphasize a lived-in sense of community, highlighting clean, inviting surroundings and a culture of friendliness. The facility is described as offering a broad array of activities and options designed to accommodate different interests and needs, which many families find appealing when selecting a place for their loved ones.
Several accounts focus on the positive, everyday interactions that give the community its character. Visitors and residents frequently note smiling staff who take the time to greet people and engage in conversations, and they compliment the daily life that plays out on the campus. One reviewer specifically mentions enjoying the daily Facebook posts that showcase residents and activities, which adds to the impression of an active, engaged community. Another writes about a visit where the atmosphere felt very welcoming, with staff and residents alike appearing happy and connected in conversations and interactions.
The care and leadership at Hearthside Bartlett are points of pride for many, including families who express confidence in the 24/7 nursing presence, regular doctor visits, and comprehensive services that extend beyond basic care. One long-time resident's family notes the breadth of offerings - room cleaning, trash removal, clothes washing, meals, group and individual activities, and bus trips - and emphasizes the importance of a clean, organized environment. They also highlight the patience and dedication of staff toward a family member with dementia, praising leadership as top-notch, friendly, professional, caring, and responsive. In these testimonies, the executive director - Donna Roach - is singled out as a memorable and welcoming point of contact.
Not all feedback is uniformly positive, however. One strongly critical review cautions prospective families with a blunt warning: "Terrible, do not send your loved one at this place." The account details serious concerns, including elderly residents without air conditioning during extreme heat, medication mismanagement or omission, billing and administrative confusion, and insufficient staffing at critical times. The reviewer also describes issues with a pendant system, a fall tied to equipment problems, and subpar food, all of which led to a decision to move a loved one to another facility. They stress the financial burden of payments that may include additional charges for auxiliary aid services, arguing that the promised level of care did not justify the cost.
Other reviews present a more nuanced middle ground. A reviewer describes the Bartlett location as beautiful and inviting with kind, caring staff, but also mentions ongoing mixed experiences such as occasional medication questions, and a sense that daytime staffing could be more robust to meet resident needs. There is also mention of a long-time family member who remains grateful for his father's positive experiences and gratitude for being there, while acknowledging minor daily frustrations such as dietary conflicts and occasional communications that could be improved. This mix of praise and critique reflects the realities many families weigh when evaluating care facilities: warmth and companionship on one hand, and the practical challenges of consistent, high-quality care on the other.
In another voice, a commenter who has interacted with Hearthside describes it as a "beautiful assisted living community, very warm and inviting," with staff regarded as kind and loving and care described as exemplary. This perspective reinforces the impression that Hearthside can be a truly wonderful fit for some residents and families, especially those who prioritize congenial environments, strong social activity calendars, and accessible staff who are responsive to daily routines and spiritual or communal needs. The recurring theme across many positive notes is the strong sense of community, the attentiveness of staff, and the emphasis on activities, services, and church-related programs that help residents stay engaged and connected.
Taken together, these impressions portray Hearthside Senior Living Bartlett as a facility with significant strengths and a clear sense of community. Many residents and families praise the welcoming atmosphere, the level of personal attention, the breadth of activities, and the leadership that fosters a supportive environment. At the same time, there are critical voices that raise important questions about consistency of care, medication management, staffing levels during evenings and weekends, and the financial aspects of care. Prospective families would be well served by visiting in person, meeting with the executive director and caregiving staff, asking pointed questions about medication protocols, emergency preparedness, scheduling, and billing practices, and talking to current residents and their families to form a balanced view. In sum, Hearthside Bartlett appears to be a place of warmth and community for many, while also presenting challenges that should be carefully considered by anyone evaluating it for a loved one.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Memphis International (15 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Hearthside of Bartlett in Bartlett, TN is an assisted living community that specializes in memory care. Our dedicated staff ensures that residents with memory impairments receive the care and support they need in a safe and compassionate environment.
At Hearthside of Bartlett, we understand the importance of maintaining spiritual well-being. We offer devotional services off-site for residents to engage in meaningful religious activities.
Our indoor common areas provide a comfortable setting for residents to socialize and participate in various activities. These spaces are designed to promote interaction and create a sense of community among our residents.
In addition to our comprehensive care services, we also provide specialized diabetic care for those who require it. Our trained staff members are equipped to handle the unique needs of individuals with diabetes, ensuring their health and wellbeing is closely monitored.
We believe in providing a holistic experience for our residents, which includes access to nearby amenities. Hearthside of Bartlett is conveniently located near three cafes, two parks, 15 pharmacies, 10 physicians' offices, 29 restaurants, one place of worship, one theater, and one hospital. This ensures that residents have easy access to essential services while maintaining an active and engaging lifestyle.
If you or your loved one requires memory care in a supportive community setting, look no further than Hearthside of Bartlett. Our compassionate staff and range of amenities create a warm and welcoming environment for those with memory impairments.
Hearthside of Bartlett is located at 7480 Summer Avenue, Bartlett, TN 38133 in Shelby County, Tennessee
Yes, Hearthside of Bartlett provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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