Sutherland Square

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Sutherland Square

Sutherland Square

410 Harry St., Knoxville, TN 37919

For more information about senior living options: (844) 490-3973

3 from 9 reviews
5 stars
3
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Active Adult Communities (55+)

Sutherland Square Costs & Pricing

Sutherland Square offers competitive pricing for its housing options, particularly in comparison to both Knox County and wider Tennessee. For a one-bedroom apartment, residents can expect to pay $665 per month, which is significantly lower than the average costs in Knox County at $2,995 and even more so compared to the state average of $3,592. This provides an attractive option for those seeking affordability without sacrificing quality. Additionally, the cost of a private room at Sutherland Square stands at $6,000 monthly; while this might seem higher when juxtaposed with Knox County's $3,933 and Tennessee's $3,696 averages, it is essential to consider the specific features and amenities that may be included. Overall, Sutherland Square presents an appealing value proposition in the current housing landscape.

Floor plansSutherland SquareKnox CountyTennessee
1 Bedroom$665$2,995$3,592
Private$6,000$3,933$3,696

Overall Review of Sutherland Square

Pros

  • pro The townhome is nice, very clean, and well kept.
  • pro The new landlord Linda is great.

Cons

  • pro The office never picks up the phone.
  • pro They never call back after messages.
  • pro The reviewer does not recommend this place.
  • pro They do not fix anything.
  • pro Corporate staff act like they do not care.
  • pro The reviewer has called code enforcement twice since moving in.
  • pro There have been multiple flooding incidents.
  • pro Light bulbs burn out.
  • pro There is black mold in the unit, and none of these issues have been resolved for seven months.
  • pro They leave residents in an unsafe environment and do not fix the issues.
  • pro The reviewer would rate the apartments below one star.

Review

In this townhome community, appearances can be deceiving. One resident paints a pleasant first impression, calling the homes "nice townhome[s], very clean and well kept." The claim suggests that the properties themselves are tidy and in good condition on the surface, giving a sense of care and attention to the living spaces. The positivity here is rooted in the physical upkeep and initial curb appeal, which sets a hopeful tone about what life there might feel like.

But a contrasting voice quickly shifts the mood from clean and inviting to frustrating and alarming. Another reviewer's experience centers on the management side, stating in all caps that "The office NEVER picks up the phone. NEVER calls you back after leaving messages." This raw complaint underscores a systemic communication breakdown and a sense that residents are being ignored or dismissed. In this view, the inability to reach the office becomes a symbol of a larger problem with responsiveness and customer care, to the point where the reviewer explicitly says, "I do not recommend this place."

The complaints go beyond inconvenient delays and become a narrative of neglect. The reviewer asserts that "corporate act like they don't care," and then details a troubling pattern: repeated attempts to get issues addressed, with the added stress of escalating concerns through code enforcement. They write that they have "called code enforcement twice since I've been living here," which signals serious ongoing problems that residents feel they cannot resolve through normal channels. This sense of escalation hints at persistent systemic issues rather than isolated incidents.

The specific maintenance problems cited are stark and concerning: "Multiple flooding, lightbulbs burn outs and black mold in the unit" are described as ongoing, with no resolution in "the last I want to say seven months." The duration alone implies a chronic failure to repair, and the mention of black mold raises legitimate health and safety worries. The reviewer goes on to advise potential renters not to come here, stating outright that the place is "not a safe environment that they leave you in" and that issues simply aren't fixed. The sentiment is clear and emphatic: if it could be rated lower than one star, they would choose that rating.

Taken together, the reviews sketch a divided landscape of experiences. On the one hand, a clean and well-kept living space suggests comfort and care in the physical units themselves. On the other hand, the operational side - office responsiveness, maintenance responsiveness, and the handling of safety hazards - appears severely lacking in the eyes of at least one resident. The result is a strong overall impression of dissatisfaction and concern about daily life, safety, and trust in management.

In a separate fragment of feedback, there is a notable departure from the negative narrative: a line that reads "Onelife church outreach" followed by "I love the new landlord Linda. She's great!" This brief note offers a contrasting, positive impression tied to a different landlord, suggesting that experiences can vary significantly depending on who is managing the property. The praise for Linda indicates that at least some residents feel well cared for and supported when a different leadership approach is in place.

Overall, the collection of voices presents a mixed reality. The physical spaces appear clean and presentable, but the story surrounding management and maintenance is troubling for many residents. The most persistent themes are unresponsive office staff, difficulty getting repairs addressed, and serious safety concerns that have lingered for months. Yet there is at least one counterpoint: a resident who has had a positive experience with a new landlord named Linda, hinting that improvements are possible under different leadership. The contrasting experiences underscore the importance of management responsiveness and clear, reliable communication in shaping how residents feel about their home.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Transportation

  • McGhee-Tyson (10 miles away) McGhee-Tyson (10 miles away)

Description

Sutherland Square in Knoxville, TN is an ideal assisted living community for seniors seeking a vibrant and convenient lifestyle. Located in a bustling neighborhood, this community offers easy access to various amenities and services within proximity to ensure that residents' needs are well taken care of.

For coffee lovers and those who enjoy relaxing in a cozy cafe setting, there are five cafes nearby where residents can savor their favorite brews or catch up with friends over delicious pastries. These cafes provide a welcoming atmosphere for socializing and enjoying leisurely afternoons.

Nature enthusiasts will appreciate the three parks located nearby, providing ample opportunities for outdoor activities and strolls amidst beautiful green spaces. Residents can take leisurely walks, have picnics, or simply bask in the tranquility of nature while enjoying the fresh air and sunshine.

The presence of 13 pharmacies nearby ensures that residents have easy access to their medications and pharmaceutical needs. This convenience allows for seamless healthcare management and prompt assistance whenever required.

Residents at Sutherland Square can rest assured knowing that they are surrounded by 36 physicians who specialize in various areas of healthcare. Whether it's routine check-ups or specialized medical attention, these medical professionals are readily available to cater to any health concerns.

With an enticing array of 35 restaurants nearby, residents can indulge their taste buds with diverse culinary offerings. From casual dining options to fine dining establishments, there is something to suit every palate preference, making mealtimes a delightful experience.

For those seeking spiritual connection or looking for places of worship, three places of worship close by offer spiritual support and communal engagement. These places provide a space for reflection, prayer, and building strong relationships within the community.

If residents wish to catch a show or enjoy some entertainment, there is a theater conveniently located nearby. They can immerse themselves in captivating performances or watch the latest movies without having to travel far from Sutherland Square.

Lastly but importantly, having four hospitals in close proximity ensures that residents have prompt access to medical facilities in case of emergencies or specialized care. This proximity provides peace of mind for both residents and their families, knowing that quality healthcare is readily available if needed.

Overall, Sutherland Square is an assisted living community that offers a perfect blend of comfort, convenience, and accessibility. With its proximity to cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, residents can enjoy a fulfilling and robust lifestyle while receiving the necessary support they need.

Nearby Places of Interest

This area of Knoxville, Tennessee offers a variety of amenities and services that cater to senior living. With a range of restaurants nearby, including Gus's World Famous Fried Chicken and Farmacy, there are plenty of dining options to enjoy. In terms of healthcare, there are several physicians' offices and hospitals within close proximity, such as Knoxville Neurology Clinic and East Tennessee Children's Hospital. Additionally, there are cafes like Starbucks and pharmacies like Walgreens for convenience. For spiritual needs, there are places of worship like Immaculate Conception Catholic Church nearby. Parks like World's Fair Park provide opportunities for outdoor activities, while theaters like Regal Riviera offer entertainment options. Overall, this part of Knoxville provides a well-rounded community with various resources available for seniors looking to live comfortably in the area.

Restaurants

  • Gus's World Famous Fried Chicken (0.1 miles)
  • Chick-Fil-A (1.4 miles)
  • Farmacy (1.5 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.7 miles)
  • Cool Beans Restaurant & Tavern (1.7 miles)
  • Taco Bell (1.8 miles)
  • McDonald's (1.8 miles)

Physicians

  • Knoxville Neurology Clinic (0.8 miles)
  • Faculty Internal Medicine (0.8 miles)
  • University Pulmonary (1.3 miles)
  • University General Surgeons (1.4 miles)
  • Edmunds Gastroenterology (1.4 miles)
  • U T Internists (1.4 miles)
  • U T Medical Center Cancer Institute (1.4 miles)

Hospitals

  • East Tennessee Children's Hospital (1.5 miles)
  • Fort Sanders Hospital (1.6 miles)
  • Steps House (3.5 miles)
  • Steps House (3.6 miles)

Cafes

  • Starbucks (1.6 miles)
  • Jacks Coffee & Plants (2.9 miles)
  • Wild Love Bakehouse (2.9 miles)
  • South Press (3.2 miles)
  • K Brew Coffee House (3.4 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • CVS Pharmacy (2 miles)
  • The Casual Pint (2.4 miles)
  • Avanced Specialty Pharmacy (2.5 miles)
  • The Compounding Pharmacy of America (2.6 miles)
  • Paragon Infusion Center Knoxville (2.8 miles)
  • CVS Pharmacy (2.8 miles)

Places of Worship

  • Water Angel Ministries (2.3 miles)
  • Immaculate Conception Catholic Church (2.7 miles)
  • First Cumberland Presbyterian Church (3.5 miles)

Parks

  • World's Fair Park (2.4 miles)
  • Victor Ashe Park (2.8 miles)
  • Lakeshore Park (2.8 miles)

Theaters

  • Regal Riviera (2.8 miles)

Frequently Asked Questions

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