Heritage Assisted Living Papermill Knoxville TN in Knoxville, TN

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Heritage Assisted Living Papermill Knoxville TN Heritage Assisted Living Papermill Knoxville TN Heritage Assisted Living Papermill Knoxville TN

Heritage Assisted Living Papermill Knoxville TN in Knoxville, TN

Information last verified:

1585 Coleman Road, Knoxville, TN 37909

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
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Heritage Assisted Living Papermill Knoxville TN Costs & Pricing

Heritage Assisted Living Papermill in Knoxville, TN, offers competitive pricing for its residents compared to the broader market rates in Knox County and throughout Tennessee. For those considering a semi-private room, the monthly cost is $1,810, which significantly undercuts both the county average of $2,932 and the state average of $3,162. Similarly, studio apartments at Heritage are priced at $2,595, again providing substantial savings against the Knox County rate of $3,019 and the state average of $3,485. This pricing structure highlights Heritage Assisted Living Papermill's commitment to offering quality care and comfortable living arrangements that are more accessible without compromising on service or amenities.

Floor plansHeritage Assisted Living Papermill Knoxville TNKnox CountyTennessee
Semi-Private$1,810$2,932$3,162
Studio$2,595$3,019$3,485

Overall Review of Heritage Assisted Living Papermill Knoxville TN

Pros

  • pro The mother loves living there, with very nice staff and really good food.
  • pro The staff provide residents with anything they need, and they do so with a smile.
  • pro Stan is highly valued and deserves a raise for consistently meeting everyone’s needs.
  • pro The staff take excellent care of residents, which is greatly appreciated.
  • pro The Heritage team is appreciated for their care and dedication.

Cons

  • pro A caregiver argued loudly and disrespectfully with a resident.
  • pro The reviewer left the building and their mom will not be coming here.
  • pro They believed paying less than $13 an hour for medication, caregiving, and housekeeping is not worth it.
  • pro They wouldn’t recommend having family stay there.
  • pro They felt the facility needs a good renovation and isn’t worth the pay for residents.

Review

Heritage Assisted Living Papermill is best suited for families seeking a small, home-like setting where daily life centers on accessible staff attention and reliable meals. The community appears to work well for residents who value consistent kindness from caregivers and who can point to at least one standout team member, Stan, whose reliability and positive demeanor help the operation run smoothly. For seniors who thrive on social warmth, predictable routines, and straightforward assistance with everyday tasks, this facility can deliver a comfortable, familiarly paced experience without the gloss of a larger, more clinical campus.

But the option demands caution for families prioritizing polished professionalism, steady resident safety, and transparent pricing. A caregiver’s loud, disrespectful confrontation with a resident, witnessed by a visitor, raises serious questions about dignity, supervision, and the effectiveness of conflict management. Another review hints at a misalignment between expectations of caregiving, medication support, and housekeeping and what is offered at the stated rate, suggesting potential gaps in staffing coverage or compensation that could affect reliability. In short, for residents who require consistently formalized behavior management and clear, predictable staffing, looking at alternatives is prudent.

On the upside, the positives are concrete when operations click. The same positive accounts praise the overall warmth of the staff and the quality of the meals, with residents and families noting that the team is friendly, helpful, and capable of addressing needs with a smile. The appreciation for a dependable staff member who “deserves a raise” signals that when the team is aligned, residents receive attentive, hands-on support and a sense of personal connection that can make days feel meaningful. Food quality and a perception of sufficient provisioning contribute to comfort and daily satisfaction for residents who value nourishment and approachable care.

The principal drawbacks, however, pull the balance toward caution. The confrontation in public underscores potential lapses in resident rights protections and behavioral management, which can destabilize trust and create a stressful environment for both residents and families. The pricing conversation, implying expectations of extensive care tasks for a modest hourly rate, raises concerns about whether the model genuinely covers the full spectrum of services or relies on informal supplementary labor. The stated need for renovations points to aging infrastructure, which can translate into frustrating maintenance issues, limited accessibility, or dated layouts that complicate mobility and safety for some residents.

These pros and cons interact in practical ways. A resident who values genuine warmth and reliable day-to-day assistance may tolerate a certain level of cost ambiguity or occasional service gaps, provided the staff turnover remains low and meals stay enjoyable. The presence of a standout employee suggests that skilled, compassionate caregiving is possible in this setting, which can offset anxiety about less favorable aspects when family members are actively engaged and informed. Yet the more jarring negative experiences cannot be fully offset by sunshine on a good meal tray or a friendly greeting; safety, dignity, and predictable staffing are nonnegotiables for many families, and the combined signals here point to a facility that performs well in some shifts and falters in others.

In decision terms, Heritage Assisted Living Papermill can work for families who prize a warm, service-oriented atmosphere and are comfortable with variable experiences tied to staffing rhythms. It is less suitable for those whose top priorities are unwavering professional conduct, comprehensive and transparent pricing, and a modernized, well-maintained environment. Before committing, families should conduct an in-person visit that emphasizes observation of staff-resident interactions during peak hours, request current staffing ratios, and solicit a detailed, written breakdown of what the rate covers plus any additional charges. Inquire about recent renovations, ongoing maintenance plans, and the facility’s process for addressing resident complaints. If clarity, safety, and contemporary amenities are non-negotiable, alternatives with stronger supervision, predictable pricing, and newer facilities will likely offer more reliable peace of mind.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • McGhee-Tyson (10 miles away) McGhee-Tyson (10 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

The Heritage Assisted Living Papermill Knoxville TN in Knoxville, TN is a vibrant and welcoming senior living community that offers a range of amenities and care services to meet the unique needs of its residents. With a focus on creating an environment that promotes physical, emotional, and spiritual well-being, this community provides a variety of options for individuals seeking assistance with their daily activities.

Residents at Heritage Assisted Living Papermill can enjoy devotional services off-site, allowing them to nurture their spirituality in a peaceful environment. The indoor common areas provide comfortable spaces where residents can socialize, relax, and engage in stimulating activities.

Care services include incontinence care and medication management, ensuring that residents receive the support they need to maintain their health and independence. A compassionate team of caregivers is available around the clock to assist with any personal care needs and provide peace of mind to both residents and their families.

For those who enjoy exploring the surrounding area, this community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This proximity allows residents to easily access various services and amenities in the neighborhood while maintaining an active and fulfilling lifestyle.

At Heritage Assisted Living Papermill Knoxville TN in Knoxville, TN, seniors can embrace their golden years in a supportive community that emphasizes individuality, dignity, and quality of life.

Nearby Places of Interest

This part of Knoxville, Tennessee, offers a diverse array of amenities and services that cater to the needs of seniors. With several reputable physicians and medical facilities nearby, including gastroenterology, oncology, allergy treatment, and psychiatric care, residents have access to comprehensive healthcare options. Additionally, there are various dining establishments within a short distance, ranging from fast food chains like Chick-Fil-A to more upscale options like Bravo! Italian Kitchen. The presence of pharmacies such as CVS and Walgreens provides convenient access to medications and health supplies. For leisure activities, there are parks like Lakeshore Park and Victor Ashe Park for outdoor enjoyment. Places of worship are also easily accessible for those seeking spiritual fulfillment. In terms of entertainment, seniors can visit the Regal Cinebarre West Town Mall for movies or relax at cafes like Starbucks or Sticky Rice Cafe for socializing with friends. Overall, this area offers a well-rounded environment that caters to the diverse needs and interests of senior residents in Knoxville.

Physicians

  • Edmunds Gastroenterology (0.2 miles)
  • Hematology-Oncology of Knoxville (1 miles)
  • Drs. Campbell, Cunningham, Taylor & Haun (1.1 miles)
  • Allergy Asthma & Sinus Center (1.2 miles)
  • Knoxville Breast Center (1.3 miles)
  • Knoxville Psychiatric Group (1.3 miles)
  • FamilyCare Specialists (1.4 miles)

Restaurants

  • Chick-Fil-A (0.9 miles)
  • Farmacy (0.9 miles)
  • Aubrey's (1.1 miles)
  • Waffle House (1.2 miles)
  • Twin Peaks Knoxville (1.3 miles)
  • Gus's World Famous Fried Chicken (1.5 miles)
  • Bravo! Italian Kitchen (1.5 miles)

Pharmacies

  • Avanced Specialty Pharmacy (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • The Casual Pint (1.2 miles)
  • The Compounding Pharmacy of America (1.3 miles)
  • First Pharmacy Management (2 miles)
  • Walgreens (2.8 miles)
  • Food City Pharmacy (2.8 miles)

Parks

  • Lakeshore Park (2.2 miles)
  • Victor Ashe Park (2.4 miles)
  • World's Fair Park (4 miles)

Places of Worship

  • First Cumberland Presbyterian Church (2.5 miles)
  • Fellowship Church Knoxville (3.3 miles)
  • Water Angel Ministries (3.7 miles)
  • Immaculate Conception Catholic Church (4.2 miles)

Theaters

  • Regal Cinebarre West Town Mall (3 miles)

Hospitals

  • East Tennessee Children's Hospital (3.1 miles)
  • Fort Sanders Hospital (3.2 miles)

Cafes

  • Starbucks (3.2 miles)
  • Starbucks (3.2 miles)
  • Sticky Rice Cafe (3.2 miles)
  • Wild Love Bakehouse (4.1 miles)
  • Jacks Coffee & Plants (4.3 miles)

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    Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.