Somerfield at The Heritage at Brentwood

Pros

• The Heritage at Brentwood is an upscale community with plenty of activities and top-quality amenities.
• The staff is accommodating, kind, and friendly, and the place is clean and nice.
• All the residents are nice and friendly, and the staff caters to their needs. The amenities, such as the heated pool, dining room with gourmet food, and entertainment in the auditorium, are outstanding.
• The atmosphere at The Heritage is upbeat and supportive, making it a great place to work.
• Living at The Heritage is a wonderful experience, filled with joy, love, and beautiful surroundings.
• The monthly fee covers various services like meals, transportation, maintenance, housekeeping, activities, and more.
• The residents and staff at The Heritage are supportive, caring, and uplifting. There are many services offered along with fun activities to participate in.
• Living at The Heritage provides a full life of peace and contentment in a welcoming community where both needs and wants are met.
• The residents find the place wonderful and beautiful with clean surroundings and nice people to work with.
• Committing to The Heritage means being part of a warm community that offers mental stimulation, emotional well-being support, cleanliness, happy residents,and many opportunities for engagement.
• Some statements have been paraphrased for clarity or brevity

Cons

• "So disrespectful, understaffed and uneducated nurses."
• "I was there to pick her up... not seeing anyone."
• "She quickly showed me the paper with the list of medication (of what looked like a different language to me) and then said the information was also on the pill packages inside the zip locked bags."
• "We argued back and forth getting nowhere."
• "The nurse insisted [the prescription] could be called in."
• "After a short while, the pharmacy called me back and said they don't answer the phone so she just left a message."
• "[The staff member] very clearly said to him, 'I have helped her all I can,' and switched me over to an answering machine."
• "[The staff member] waited another 5 days before putting it in the mail."

Review

The Heritage at Brentwood is a highly regarded and upscale retirement community that offers a wide range of activities and amenities to its residents. Reviewers consistently had positive experiences, with no negative aspects to report. The community boasts multiple golf-putting areas, art classes, two super nice restaurants, and a bar area. The food served at the restaurants is of top-quality and five-star restaurant standards. Additionally, they offer an indoor swimming pool for exercise and various exercise classes.

The general appearance of the rooms was described as extremely good, with several different choices available to accommodate different preferences. The staff at The Heritage at Brentwood was highly praised for their accommodation, kindness, and friendliness towards residents. They were also commended for maintaining a clean and nice environment.

Residents of The Heritage at Brentwood were consistently described as being nice and friendly, which contributes to the supportive community atmosphere. The staff was noted for catering to the needs of the residents effectively. The amenities provided such as a heated pool, dining room with gourmet foods available, entertainment in a new auditorium, outstanding gym classes and equipment, housekeeping services, lovely landscaping beauty spa facilities were also highlighted as major advantages of living in this community.

The decision to live at The Heritage at Brentwood was seen as a gift to one's children because it alleviates worry about future care needs. From independent living all the way to a five-star nursing home level of care, residents are ensured security and peace of mind.

Several reviewers expressed gratitude for their experience living in The Heritage at Brentwood. They mentioned that it had been almost 11 years since they moved in and emphasized how much of a blessing it was to have immediate help when faced with illness or loss while surrounded by loving friends within the community. They believe that there are too many advantages to list but describe it as joyful, loving, and beautiful place to be.

One reviewer expressed satisfaction with their decision to live at The Heritage, considering it the best decision they have ever made. They emphasized the warm and welcoming personnel who provided support without pressure, a clean and pleasing environment, happy and satisfied residents, and numerous opportunities for mental stimulation and emotional well-being.

However, not all reviews were positive. One reviewer had a negative experience with the staff at The Heritage at Brentwood when their mother broke her leg and had to stay for physical therapy. They felt that the nurses were disrespectful, understaffed, and uneducated. There was an incident where the mother did not receive enough pain medication upon discharge, leading to frustrations in obtaining a prescription. The reviewer emphasized feeling disregarded by staff members during their attempts to resolve the issue.

Overall, The Heritage at Brentwood received overwhelmingly positive reviews from satisfied residents who celebrated its amenities, supportive community atmosphere, and excellent staff. It is important to note that there was one negative review that highlighted concerns with the nursing staff's professionalism and communication.

This area of Brentwood, Tennessee offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several places of worship nearby, residents can easily access spiritual support and community involvement. The abundance of parks provides opportunities for outdoor recreation and relaxation. Access to reputable physicians and hospitals ensures quality healthcare options are readily available. Additionally, the diverse selection of restaurants, cafes, and pharmacies offer convenience and accessibility for daily needs. The presence of theaters also provides entertainment options for seniors looking to enjoy cultural activities. Overall, this neighborhood in Brentwood provides a well-rounded and welcoming atmosphere for seniors considering relocating to the area.

Places of Worship

• Fellowship Bible Church - Brentwood Campus (1.2 miles)
• Brentwood United Methodist Church (1.8 miles)
• St Philip Catholic Church (6.8 miles)
• Church of the City (6.9 miles)

Parks

• Crocket Park (1.5 miles)
• Owl Creek Park (4.8 miles)
• Percy Warner Park (6 miles)
• Pinkerton Park (6.8 miles)
• Whitney Park Playground (7.1 miles)

Physicians

• Nashville Vision Associates At Brentwood Medical Center (1.6 miles)
• Guild, Ashley Heritage Medical Associates Westgate Pc (2.3 miles)
• Maryland Farms Family Practice (2.3 miles)
• Maryland Farms Pediatrics (2.4 miles)
• Dr James Johnson, MD (2.5 miles)
• The LASIK Vision Institute (3 miles)
• Pediatric Associates of Franklin (3.1 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Jason's Deli (1.9 miles)
• Uncle Julio's (2.1 miles)
• Sonic Drive-In (2.1 miles)
• McDonald's (2.3 miles)
• Sportsman's Lodge (2.5 miles)
• McDonald's (2.7 miles)

Hospitals

• Vanderbilt University (1.8 miles)
• Vanguard Health Systems (6.6 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.7 miles)
• Walgreens (4.2 miles)
• Walmart Pharmacy (4.6 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Crieve Hall Bagel Co. (5.3 miles)
• Starbucks (5.5 miles)

Theaters

• Regal Hollywood ScreenX & RPX - Nashville (7.3 miles)