Preferred Care at Home

Pros

• They provide quick staffing responses and always cover every shift.
• The caregivers are kind, caring, punctual, and professional.
• The agency helps families keep loved ones living at home with flexible scheduling.
• Lisa and the office team stay in touch to meet changing needs and support recovery at home.
• The caregivers are described as a blessing and feel like part of the family.
• They arrange emergency and short-term care quickly.
• Clients experience peace of mind and can continue working while their loved one stays at home.
• The service is reliable, with last-minute coverage and consistent, quality care.
• They come highly recommended for quality, affordable in-home care.

Review

Preferred Care at Home consistently earns high praise from families who rely on them for in-home support. Across many reviews, clients describe a service that is responsive, professional, and genuinely caring, with office staff who act quickly to place caregivers and address scheduling needs. The experience people report begins with a sense of partnership: from the very first contact, the company is described as being in the business of providing excellent care, with a clear emphasis on keeping loved ones safe, comfortable, and well-supported at home.

A recurrent theme is the ability to stay with a loved one through complicated medical journeys. Several families recount how caregivers helped their relatives manage dementia and the aftereffects of strokes, enabling them to remain in their familiar environments - often in an independent living setting or a family residence - rather than moving to a rehab facility. Caregivers are described as kind, patient, and ever-ready to jump in and assist with daily tasks, mobility, and personal care. This combination of compassion and competence has allowed many seniors to preserve a sense of independence while receiving the extra hands they need.

The agency is lauded for its responsive care planning, especially when needs change or become more urgent. One family highlights how Lisa stayed in touch and collaborated to determine the best way to support Mom so she could return home for physical and occupational therapy, rather than being sent to a rehab center. The result was a smoother recovery and a quicker return to home life. In other instances, families note how quickly an emergent caregiver could be booked - sometimes the same day - providing critical cover during hospital stays or sudden shifts in care requirements. The overarching message is that the office team understands the urgency of these situations and delivers with reliability.

Caregivers themselves are repeatedly described as the heart of the service. Phrases like "the perfect match" for a loved one, "energy, laughter, and dedication," and "wonderful, punctual, caring, and kind" caregivers appear throughout the testimonials. Families emphasize that these caregivers not only perform tasks but also become trusted members of the family circle, enabling caregivers to continue working or loved ones to stay safely at home. The ongoing presence of attentive staff and the steadiness of a familiar caregiver team provide a deep sense of peace of mind, especially for those juggling work, caregiving, and medical appointments.

Several reviews touch on the practical strengths of Preferred Care, including its flexibility and 7/24 availability. Families report that caregivers can be scheduled for overnight shifts, short-term support, or extended hours as needs dictate. The agency's commitment to communication is evident in statements about immediate responses to questions and concerns, regular in-services for staff, and a willingness to tailor services to the specific routines and preferences of each client. In one account, the caregiver's role goes beyond personal care to include housekeeping, meal preparation, doctor appointments, transportation, and even coordinating with family members to keep everyone informed.

The value of a strong partnership with local facilities and communities also appears in the testimonials. One reader notes the positive impact of Preferred Care on residents at a facility they work with, and several accounts describe seamless coordination with care teams, therapists, and hospital or post-acute services. Clients speak with gratitude about caregivers who bring reliable, compassionate support into daily living activities, and office staff who treat each family's situation with respect and urgency. The sentiment across these stories is that Preferred Care is more than a service; it is a trusted ally in maintaining dignity, independence, and comfort at home.

In long-running relationships, the care quality endures through changing circumstances. One story describes caring for a grandmother just months shy of her 103rd birthday, with staff that remained responsive and supportive as the family's needs evolved. Another family recounts how the team helped their mother after a stroke, providing a consistent, flexible level of care that protected independent living for as long as possible. Across the board, clients express appreciation for the caregivers' dedication, the office staff's effectiveness, and the company's core values - compassion, professionalism, and a genuine commitment to both clients and their families.

Overall, these experiences paint a portrait of a home care provider that many families feel they can trust for both everyday support and more challenging moments. The combination of quick response times, flexible scheduling, compassionate caregivers, and proactive office coordination creates a reliable framework that helps people stay in their homes with confidence. From the bedside to the living room to the kitchen, Preferred Care at Home is repeatedly described as a blessing to families, offering not only practical assistance but also emotional reassurance during some of life's most demanding times.

The area of Brentwood, Tennessee, surrounding Crocket Park offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient living environment. With several parks nearby, such as Owl Creek Park and Percy Warner Park, there are plenty of opportunities for outdoor recreation and relaxation. The proximity to restaurants like Chick-Fil-A, Jason's Deli, and Uncle Julio's provides easy access to dining options, while pharmacies like CVS and Walgreens offer convenient healthcare services. For medical needs, there are several physicians' offices in the area, including Nashville Vision Associates and Maryland Farms Family Practice. Additionally, places of worship such as Brentwood United Methodist Church and Fellowship Bible Church cater to spiritual needs. Should emergency medical care be required, the Vanderbilt University hospital is within a reasonable distance. Overall, this part of Brentwood boasts a blend of recreational, dining, medical, and spiritual resources that could make it a desirable location for senior living.

Parks

• Crocket Park (1.8 miles)
• Owl Creek Park (3.2 miles)
• Whitney Park Playground (5.4 miles)
• Percy Warner Park (7.2 miles)

Restaurants

• Sonic Drive-In (2.3 miles)
• Chick-Fil-A (2.3 miles)
• Jason's Deli (2.4 miles)
• Uncle Julio's (2.5 miles)
• McDonald's (2.7 miles)
• Chick-Fil-A (3.6 miles)
• Sportsman's Lodge (3.7 miles)

Pharmacies

• CVS Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (3.9 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.7 miles)

Physicians

• Nashville Vision Associates At Brentwood Medical Center (2.3 miles)
• The LASIK Vision Institute (2.4 miles)
• Maryland Farms Family Practice (2.7 miles)
• Tennessee Pediatrics (2.7 miles)
• Maryland Farms Pediatrics (2.9 miles)
• Guild, Ashley Heritage Medical Associates Westgate Pc (3.5 miles)
• Dr James Johnson, MD (3.7 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (3.1 miles)
• Starbucks (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.1 miles)
• Crieve Hall Bagel Co. (4.7 miles)

Places of Worship

• Brentwood United Methodist Church (2.4 miles)
• Fellowship Bible Church - Brentwood Campus (2.9 miles)

Hospitals

• Vanderbilt University (3.5 miles)
• Vanguard Health Systems (7 miles)

Theaters

• Regal Hollywood ScreenX & RPX - Nashville (6.8 miles)