Stay Home Care - Brentwood, TN

Pros

• The caregivers are trustworthy, kind, and dependable, providing excellent care to clients and their families.
• The scheduling process is flexible, accommodating any changes requested by clients or their loved ones.
• Clients appreciate the compassionate approach of the caregivers, who treat elderly individuals like family.
• Communication with the administrative staff is praised for being helpful and supportive throughout the care process.
• Many clients experienced positive interactions with the caregivers, who offered companionship and assistance with daily tasks.
• Overall experiences with Stay Home Care have been described as very good, leading to recommendations for others seeking home care services.

Cons

• Several caregivers did not show up, and the company charged for the missed services without a mechanism for reimbursement.
• There were instances of unreliable service, with caregivers spending too much time on their phones when they arrived.
• The family experienced frustration due to staffing issues and multiple cancellations from Stay Home Care.
• Some caregivers only completed one task during their visits and did not provide adequate care overall.
• A former employee reported poor working conditions, lack of communication, and minimal pay from the company.

Review

Stay Home Care has garnered a diverse range of reviews from clients who have utilized their services to support their loved ones. These testimonials reflect a spectrum of experiences, demonstrating both the strengths and shortcomings of the company in delivering home care solutions. The organization is frequently praised for its dependable staff and compassionate caregivers, although some customers have voiced concerns about reliability and communication issues.

One recurring theme within the positive reviews is the trustworthiness and kindness exhibited by caregivers. Many families expressed gratitude for the quality of care provided to their elderly family members, highlighting that caregivers not only administered medications correctly but also offered companionship during their visits. Clients appreciated that despite requests for unconventional scheduling, caregivers consistently arrived on time and were willing to meet unique needs. The personal touch offered by caregivers was noted as crucial, especially for those in need of emotional support alongside physical assistance.

However, contrasting accounts reveal notable challenges associated with service reliability. Several clients recounted instances where scheduled caregivers failed to show up without proper notification, leading to frustration among families who anticipated consistent care for their loved ones. Some reported being charged for days when no caregiver arrived, resulting in financial disputes over reimbursement policies that left them feeling dissatisfied with their experience. Such incidents seemed to overshadow otherwise positive interactions with individual caregivers who were described as professional yet hampered by systemic issues within the organization's scheduling process.

Pricing emerged as another point of contention among clients. While many acknowledged that Stay Home Care’s rates were competitive and thus appealing, some felt blindsided by hidden fees such as travel expenses added onto their bills without prior notice. This lack of transparency regarding pricing may contribute to frustrations expressed by clients who sought clarity upfront about all potential costs involved in caregiving services.

Despite facing criticisms about staffing hiccups and inconsistent service delivery, there are numerous accounts praising Stay Home Care’s administrative team for excellent communication skills and a willingness to accommodate last-minute changes in schedules or tasks requested by families. This responsiveness has helped build confidence among certain clients who appreciated an approachable management team ready to address concerns promptly.

The overall sentiment reflects a dichotomy between individual caregiver performance—often lauded—and broader organizational challenges related to scheduling reliability and communication effectiveness. While many reviewers would recommend Stay Home Care based on positive personal experiences with particular caregivers or the empathetic approach adopted by management toward both clients and staff alike, others felt compelled to share negative feedback due to repeated issues experienced over time.

In essence, Stay Home Care appears as a service rippled through varied experiences; it stands out in instances where compassionate caregiving shone through at its best while simultaneously grappling with significant operational flaws that hindered consistency across client engagements. As with any home care service provider, potential users may need to weigh these varied perspectives carefully against their specific needs before making an informed decision on securing support from Stay Home Care or exploring alternative options within the industry.

This area of Brentwood, Tennessee offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient place to live. With several places of worship nearby, including Fellowship Bible Church and Brentwood United Methodist Church, residents can easily connect with their faith community. The abundance of parks such as Crockett Park and Percy Warner Park provides opportunities for outdoor recreation and enjoying nature. Access to quality healthcare is readily available with physicians like Nashville Vision Associates and Maryland Farms Family Practice in close proximity. Additionally, there are plenty of dining options ranging from fast food chains like Chick-Fil-A and McDonald's to sit-down restaurants like Uncle Julio's. Pharmacies like CVS and Walgreens offer convenience for prescription needs, while cafes like Starbucks provide a comfortable space to relax or socialize. Overall, this area of Brentwood offers a balanced mix of amenities that cater to the needs and preferences of seniors looking for a vibrant yet tranquil living environment.

Places of Worship

• Fellowship Bible Church - Brentwood Campus (1.2 miles)
• Brentwood United Methodist Church (1.8 miles)
• St Philip Catholic Church (6.8 miles)
• Church of the City (6.9 miles)

Parks

• Crocket Park (1.5 miles)
• Owl Creek Park (4.8 miles)
• Percy Warner Park (6 miles)
• Pinkerton Park (6.8 miles)
• Whitney Park Playground (7.1 miles)

Physicians

• Nashville Vision Associates At Brentwood Medical Center (1.6 miles)
• Guild, Ashley Heritage Medical Associates Westgate Pc (2.3 miles)
• Maryland Farms Family Practice (2.3 miles)
• Maryland Farms Pediatrics (2.4 miles)
• Dr James Johnson, MD (2.5 miles)
• The LASIK Vision Institute (3 miles)
• Pediatric Associates of Franklin (3.1 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Jason's Deli (1.9 miles)
• Uncle Julio's (2.1 miles)
• Sonic Drive-In (2.1 miles)
• McDonald's (2.3 miles)
• Sportsman's Lodge (2.5 miles)
• McDonald's (2.7 miles)

Hospitals

• Vanderbilt University (1.8 miles)
• Vanguard Health Systems (6.6 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.7 miles)
• Walgreens (4.2 miles)
• Walmart Pharmacy (4.6 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Crieve Hall Bagel Co. (5.3 miles)
• Starbucks (5.5 miles)

Theaters

• Regal Hollywood ScreenX & RPX - Nashville (7.3 miles)