Overall Review of Dandridge Tower
common
7 reviews mention this
Cleanliness stands out to residents
Residents repeatedly describe the community as clean and well kept.
Multiple residents and family members say the building, apartments, and common areas are clean and well maintained. One person also highlights how tidy the community stays during events. A separate reviewer notes persistent odors and says the place is often dirty.
common
12 reviews mention this
Staff friendliness is a common theme
Many residents and families describe staff as welcoming and easy to work with.
Several reviews mention friendly, helpful staff and describe feeling welcomed by management, coordinators, and maintenance. Others call out specific staff members as kind, and a few note good communication and responsiveness day to day. A smaller set of reviews raises concerns about unprofessional care and incompetent staff.
caveat
4 reviews mention this
Renovations and maintenance raise concerns
Some residents report major maintenance and remodeling problems.
Reviews include complaints about poor parking, insect infestation, rodents, and other issues not being addressed during the time of stay. Others describe elevators being out for months and claim remodeling made conditions worse, including disruptive moves for a loved one. One reviewer also reports ongoing foul odors, reinforcing a theme of inconsistent upkeep.
caveat
2 reviews mention this
Dining feels limited, but there’s flexibility
Dining options are described as both limited and flexible.
One reviewer says lunch is the only meal served, framing dining as less appealing. Another review describes being able to make their own meals and joining the resident for meals, which suggests some residents have more flexibility than others experience.
caveat
3 reviews mention this
Some care and assistance issues
A few reviews describe problems with nursing assistance and resident support.
One review claims residents were left for long periods without assistance from nurses and says medications were borrowed from other patients. Another reviewer describes a period after remodeling that they link to health troubles and mentions restrictions that affected family visiting. A different review also includes a complaint about incompetent staff.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.