Bethany Center For Rehabilitation And Healing

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  • Interior

    A shared hospital room with two patient beds and medical equipment.

  • Decor

    A cozy living room with a sofa, coffee table, and artwork on the wall.

  • Building

    Exterior view of a hotel with prominent columns at the entrance.

  • Bedroom

    A clean and well-lit hospital room with a single bed near a window.

  • Dining

    A clean and organized dining or community space with tables, chairs, a television, and a wall clock.

  • Landscaping

    A peaceful garden with a tree, swing, and patio seating area.

  • Entrance

    A modern building with a columned entrance and surrounding pavement.

  • Waiting Area

    A well-lit waiting area with chairs, a sink, and a large mirror.

Bethany Center For Rehabilitation And Healing

421 Ocala Drive, Nashville, TN 37211

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
69
4 stars
8
3 stars
2
2 stars
3
1 stars
18

Skilled Nursing Facility

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    Overall Review of Bethany Center For Rehabilitation And Healing

    Pros

    • pro Bethany Center staff are described as very professional with great customer service.
    • pro The day shift on the second floor provided a positive experience with good interactions among roommates and other patients.
    • pro Real nice people working there took good care of residents.
    • pro Bethany Center staff are great, with Markita highlighted as awesome.
    • pro Nurses and respiratory therapists are terrific.
    • pro CNAs are attentive; nurses are first-rate; the housekeeper and laundry are praised, and the food is good.
    • pro The office manager and social worker Jolyn provide helpful support and guidance.
    • pro Bethany has been a wonderful experience and a God-send for the family.

    Cons

    • pro The facility is described as very unsanitary, with floors that have not been cleaned properly in a long time.
    • pro The service is extremely poor and the cleanliness is unacceptable, making the place seem ridiculous and unsafe.
    • pro If someone cares about their relative, they should not leave them there.
    • pro The staff are horribly understaffed and often fail to respond promptly to residents' needs.
    • pro Residents were left with bed sores, dehydration, and other neglect, including delayed medications and meals.
    • pro The food is awful and cold, and residents frequently do not receive meals or water in a timely manner.
    • pro Staff are accused of lying about the quality of care and the facility should be closed down.
    • pro One reviewer describes severe neglect, including missed medications, UTIs, dehydration, and a lack of bathing or cleaning.

    Review

    The collection of reviews about Bethany Center presents a sharply divided portrait: many caregivers and family members speak highly of individual staff members and the quality of specific interactions, while others recount serious concerns about cleanliness, timeliness of care, and overall safety. On balance, the messages convey that the center can be a place of warm, compassionate care when the right team members are on duty, but it can also become a setting where delays, understaffing, and gaps in sanitation translate into real risks for residents. The experiences span short-term rehab stays, long-term care, and interactions with multiple shifts and departments, painting a complex, at-times contradictory picture.

    Several reviewers highlight positive, uplifting experiences tied to particular staff and moments of excellent service. One patient praised the day shift on the second floor for professionalism and strong customer service, noting that they were able to obtain everything they needed and that they would even choose the same center again for rehab if needed. Another reviewer described "real nice people working there" who took good care of them, reinforcing the sense that the Bethany team can be responsive and supportive when present. The Bethany Center is frequently described as having attentive CNAs, thoughtful nurses, and a team whose dedicated members stand out - names like Markita, Kevin, Justin, Jolyn, and the nursing and respiratory staff surface repeatedly as pillars of good care. Positive remarks also extend to the food and housekeeping in some reviews, with one person saying the food in the cafeteria looked great and another praising the housekeeper and laundry services as terrific. In long-running, positive narratives, families have expressed relief and gratitude for staff members who provided respectful, dignified care and communication, and who helped their loved ones navigate recovery with care and kindness.

    Yet alongside these affirmations, a substantial number of reviews deliver stark warnings about serious care shortcomings. A recurring theme is unsanitary conditions and a failure to maintain clean facilities; phrases like "unsanitary," "do not allow your loved ones to live in filth," and "floors haven't been cleaned properly in a while" are repeated with urgency. For families confronting these conditions, the risk isn't theoretical - they describe concrete hazards such as UTIs, dehydration, and the physical risk of falls because staff response times were too slow. One mother with dementia was described as vulnerable to falling due to delays in assistance, delayed medications, and meals arriving late; another reviewer painted a grim scenario of an environment where even basic tasks - like turning and repositioning a patient or providing timely baths - were inconsistent or neglected. The sense of being unheard or ignored by staff grows through accounts of delayed responses to calls and med administration, with claims of help buttons or call systems that do not function promptly or reliably.

    Several accounts focus on the damage that can arise from chronic understaffing and inconsistent care. In one harrowing narrative, a family member details that it took 40 minutes to get help with repositioning in bed, while another account notes almost an hour before a meal or med delivery. The fear of a patient falling or being neglected compounds these timelines, and the author explicitly questions whether the facility is safely able to care for an elderly loved one when staff are stretched too thin. Some reviews describe a pattern of late or missed medications, missed meals, and beds left in disarray, contributing to a broader perception of inadequate oversight and insufficient staffing to meet basic needs in a timely fashion. The emotional toll is palpable: family members express worry, frustration, and, in some cases, anger at what they describe as a "do not care" attitude or at least a perception that the facility prioritizes appearances or routine over the real-time needs of residents.

    The most pointed criticisms center on trust and transparency. A number of reviews warn prospective patients and families to proceed with caution, even cautioning against placing loved ones there. Some reviewers explicitly claim that staff lie about the quality of care or that the facility misleads families, and one stark message advocates closing the center down. Others recount long histories of neglect during the course of a resident's stay, including severe weight loss, repeated UTIs, poor bathing and dressing, and a lack of coordinated medical oversight, all contributing to an impression of a facility where safety and dignity can be compromised. These accounts are not one-off anecdotes; multiple families recount similar patterns across different shifts and times, suggesting systemic issues that extend beyond isolated incidents.

    Amid the more critical reviews are narratives of ongoing commitment and gratitude from families who have seen the center help their loved ones recover and live with dignity. Some families emphasize that, when the right people are on duty, the care is compassionate, comprehensive, and patient-centered. There are heartfelt expressions of thanks to specific staff members and departments - the CNAs who provide daily assistance with feeding, dressing, bathing, and monitoring; the nurses who manage medications and clinical care; the social workers and office staff who offer questions, guidance, and emotional support. In these stories, the staff's presence and attentiveness make a meaningful difference, and families feel reassured by transitions to skilled nursing or supportive services within Bethany. The consistent thread is that Bethany can be a God-send or a place of refuge when well-staffed and well-led, even as it can be a place of deep concern when those same conditions are not met.

    Taken together, these reviews reveal a facility with a dual identity: a place where dedicated, caring professionals can make a profound positive impact on patients and families, and a setting where chronic staffing shortages, inconsistent sanitation, and delays in care pose real risks to safety and well-being. For families evaluating Bethany Center, the message is clear but nuanced. If possible, visit and assess the current staffing levels and cleanliness, talk with multiple shifts, observe response times to call buttons, and ask specific questions about med administration, daily meals, bathing schedules, and how the center handles urgent needs at night. The experiences described here underscore the importance of ongoing oversight, strong leadership, and a commitment to consistent, high-quality care for every resident - today, tomorrow, and in the weeks ahead.

    Features

    Housing

    • 180 resident community capacity 180 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Nashville International (6 miles away) Nashville International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Bethany Center for Rehabilitation and Healing is a premier assisted living community located in Nashville, TN. With a wide range of amenities and personalized care services, residents enjoy a comfortable and fulfilling lifestyle.

    The center offers a variety of amenities to enhance the daily lives of residents. A beauty salon is available for regular grooming and pampering. Residents can stay connected with cable or satellite TV and access Wi-Fi/high-speed internet throughout the facility. Community-operated transportation is provided for convenient outings, as well as transportation arrangements for non-medical needs and doctor appointments.

    For recreation and relaxation, residents have access to a fully furnished fitness room, gaming room, small library, and an outdoor garden space. The dining experience at Bethany Center is exceptional, featuring restaurant-style dining in a spacious dining room. Special dietary restrictions are accommodated to ensure each resident's specific needs are met.

    Care services are available round-the-clock with a 24-hour call system and supervision. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program promotes emotional well-being among residents.

    In terms of local conveniences, there are numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and parks nearby. Additionally, the center offers move-in coordination services to help ease the transition for new residents.

    At Bethany Center for Rehabilitation and Healing in Nashville, TN, seniors can expect exceptional care along with a vibrant community that encourages social engagement through planned activities including fitness programs and day trips. The center also supports resident-run activities where individuals can take an active role within the community.

    Bethany Center provides all the necessary amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle while receiving the support they need in their daily lives.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.1 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.6 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2.3 miles)
    • Walmart Pharmacy (2.3 miles)
    • Walgreens (2.4 miles)

    Restaurants

    • McDonald's (0.3 miles)
    • Chick-Fil-A (0.4 miles)
    • Olive Garden (2.9 miles)
    • Casa Fiesta Mexican Restaurant (3 miles)
    • Cracker Barrel (3.4 miles)
    • McDonald's (3.6 miles)
    • Sonic Drive-In (4 miles)

    Physicians

    • Tennessee Pediatrics (1.6 miles)
    • Neurology Specialists of Middle Tennessee (1.9 miles)
    • The LASIK Vision Institute (2.9 miles)
    • TriStar Family Practice at the Crossings (3.7 miles)
    • Maryland Farms Family Practice (4.2 miles)
    • Maryland Farms Pediatrics (4.4 miles)
    • Nashville Vision Associates At Brentwood Medical Center (4.6 miles)

    Cafes

    • Crieve Hall Bagel Co. (3 miles)
    • Starbucks (3.5 miles)
    • Starbucks (3.8 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.8 miles)
    • Starbucks (7.8 miles)

    Parks

    • Owl Creek Park (4.4 miles)
    • Whitsett Park (5.1 miles)
    • Whitney Park Playground (5.5 miles)
    • Crocket Park (5.6 miles)
    • Dog Park At The Fairgrounds (5.9 miles)
    • Sevier Park (6.3 miles)
    • Cane Ridge Park (7 miles)

    Places of Worship

    • Brentwood United Methodist Church (4.5 miles)
    • Fellowship Bible Church - Brentwood Campus (6.4 miles)
    • Calvary United Methodist Church (6.8 miles)

    Theaters

    • Regal Hollywood ScreenX & RPX - Nashville (4.6 miles)
    • Regal Green Hills (6.9 miles)
    • Belcourt Theatre (7.7 miles)

    Transportation

    • Concourse C (6.2 miles)
    • Nashville International Airport (BNA) (6.2 miles)
    • National Car Rental (6.2 miles)
    • Concourse B (6.3 miles)
    • Delta Sky Club (6.3 miles)
    • Concourse A (6.4 miles)
    • Cell Phone Waiting Area (6.7 miles)

    Hospitals

    • Vanguard Health Systems (6.7 miles)
    • Vanderbilt University (7 miles)

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