Hammond Place

Pros

• The staff at Hammond Place is friendly, knowledgeable, and provides excellent care to the residents.
• Residents appreciate the spacious and well-kept rooms, which have a home-like appeal.
• The community offers a variety of activities that keep residents engaged and active.
• The administration is approachable and attentive to both residents' and families' needs.
• Residents enjoy the nutritious meals prepared by attentive cooks who seek feedback about their dining experience.
• The facility has a cozy, family-oriented atmosphere that makes it feel welcoming for everyone.
• The activity director creates enjoyable programs tailored to residents' interests, fostering a sense of community.
• Residents find the layout of the facility convenient, with features like call buttons ensuring assistance is readily available.
• Families feel supported by the staff during transitions in care, especially during challenging times like the COVID pandemic.
• Overall, Hammond Place is recognized for its caring environment that prioritizes resident wellbeing and comfort.

Cons

• The community did not communicate health concerns effectively, leading to a lack of coordinated care among staff members.
• Residents were not informed about COVID-19 cases within the community, which raised concerns about transparency and safety.
• There was a discrepancy between the promised activities and the actual offerings, with most residents only participating in bingo.
• Wi-Fi access was limited to certain areas, making it difficult for residents to stay connected.
• Housekeeping services were infrequent and inadequate compared to what was initially promised.
• The medical staff lacked proper training, with unqualified personnel administering medications.
• Cable service required Wi-Fi access, which was scarce, resulting in additional charges for residents.
• The food quality and options provided were unsatisfactory, lacking seasoning and sufficient portions.
• Specific resident care requests, such as personal hygiene assistance, were not being fulfilled adequately.
• The pricing structure felt misleading as extra charges for basic services were imposed unexpectedly.

Review

Overview of Hammond Place: Insights and Experiences

Hammond Place, an assisted living community located in North Augusta, has garnered a mix of positive and negative feedback from residents, families, and visitors alike. Many individuals praised the staff's dedication to resident wellbeing, highlighting their friendliness, knowledge, and commitment to providing individualized care. This sense of community is reinforced by the smaller size of the facility, which allows for more personal interactions between staff and residents. Families appreciated the follow-up communication from staff after tours and noted that the administrator was approachable and attentive to concerns.

However, while many reviews extolled the quality of care provided by Hammond Place's staff, several criticisms surfaced regarding transparency and service fulfillment. Some families expressed disappointment when they found that promises made during initial discussions were not upheld. Complaints included issues with pull cords in resident rooms failing to work properly without notice and a lack of communication regarding health concerns among residents. One particular incident involved a resident learning about COVID-19 cases through other residents rather than official announcements from management. Such lapses in communication raised questions about how seriously team members take health updates and whether they prioritize keeping families informed.

Additionally, some former residents reported dissatisfaction with the range of activities offered at Hammond Place. Despite claims of diverse programming intended to keep residents engaged, numerous reviewers pointed out that options were limited—bingo being highlighted as one predominant activity. While there are meant to be various activities available for participation, it appears that many were not executed as outlined or did not cater to varying interests among all residents.

Another common theme among reviews relates to pricing and additional fees associated with services rendered at Hammond Place. Several reviewers noted unexpected price increases after initial quotes provided during tours. For instance, one reviewer mentioned being charged an additional $750 per month simply for shower assistance—a service expected under standard care provisions—suggesting a trend toward "nickel-and-diming" for what should be essential support services.

The facility itself is frequently described as clean, well-maintained, and home-like in its design—features that contributed positively to visitors’ impressions during tours. The shared communal areas such as dining rooms and activity spaces have been positively received; however, complaints arose concerning food quality—the same meals lacking variety or flavor fell short of expectations for some families who felt dietary needs weren't adequately met.

In contrast to these mixed evaluations lies considerable praise directed towards the staff’s nurturing attitude towards individual residents' needs. Some family members reported that their loved ones received compassionate care despite challenges posed by circumstances like COVID-19 restrictions impacting routine medical visits or daily activities. Overall satisfaction levels appear elevated particularly when discussing the attention paid during transitions into assisted living arrangements.

In summary, while Hammond Place has proven beneficial for some seeking assisted living due largely in part to its caring personnel who ensure day-to-day comfort amidst trying times like those experienced during recent years' pandemic conditions—the consistency in fulfilling promised services alongside transparency around pricing remains critical areas requiring improvement as reflected through visitor experiences shared within these reviews.

This part of North Augusta, South Carolina offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several restaurants including fast food options like Sonic Drive-In, Wendy's, and Bojangles' Famous Chicken 'n Biscuits, as well as casual dining choices such as Zaxby's and Jersey Mike's, there are plenty of dining options to enjoy. Additionally, there are cafes like Starbucks located nearby for those who enjoy a morning coffee or afternoon treat. For spiritual needs, there are several places of worship within a few miles distance, catering to different denominations. Access to healthcare is also easily accessible with various physicians' offices and pharmacies in the area. Additionally, there are parks for outdoor recreation and a cinema nearby for entertainment options. Hospitals such as University Hospital and Children's Hospital Of Georgia provide peace of mind knowing that quality medical care is readily available. Overall, this part of North Augusta offers a well-rounded community with convenient amenities that can cater to the needs of seniors considering senior living in the area.

Restaurants

• Sonic Drive-In (0.3 miles)
• Wendy's (0.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.4 miles)
• Zaxby's (0.4 miles)
• Pablo's (0.4 miles)
• Jersey Mike's (0.4 miles)
• McDonald's (0.5 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (4.8 miles)
• Starbucks (7.2 miles)

Places of Worship

• St Edwards Church (1.5 miles)
• Sweetwater Church of God (2.2 miles)
• Southern Baptist Convention (5.4 miles)
• Stevens Creek Church (6.6 miles)

Physicians

• Center for Oral & Maxillofacial Surgery (3.4 miles)
• Center For Primary Care (3.8 miles)
• Augusta Eye MD (6.9 miles)
• Hanger Clinic: Prosthetics & Orthotics (7.1 miles)
• Christ Community Center (7.2 miles)
• Augusta Arthritis Center (7.2 miles)
• Medex Associates (7.2 miles)

Pharmacies

• CVS Pharmacy (3.5 miles)
• Kroger Pharmacy (4.6 miles)
• Walgreens (4.8 miles)
• Walmart Pharmacy (4.9 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.4 miles)
• CVS Pharmacy (6.3 miles)

Parks

• Eisenhower Park (5.2 miles)
• Riverview Park Activities Center (5.6 miles)

Theaters

• GTC Riverwatch 12 Cinemas (5.4 miles)

Hospitals

• Select Specialty Hospital Augusta (7.1 miles)
• Univetsity Hospital POB II (7.2 miles)
• Charlie Norwood VA Hospital Augusta (7.3 miles)
• University Hospital (7.3 miles)
• Children's Hospital Of Georgia (7.4 miles)
• University Hospital Heart and Vascular Institute (7.4 miles)
• Georgia Cancer Center (7.6 miles)