National Healthcare Ctr

Pros

• The facility is clean and well-maintained, with an attractive and maintained exterior.
• The staff generally shows care and friendliness towards the residents.
• There are nice common areas, including a salon, dining area, and outdoor spaces.
• The food is reported to be tasty and good by some residents.
• Many activities are available for residents, including bingo and physical therapy sessions.
• The rehabilitation services have been effective in helping patients regain mobility.
• Family members appreciated the responsiveness of some staff during critical situations.

Cons

• The staff is often inattentive and struggles to meet the needs of residents, leading to long wait times for assistance.
• There have been multiple reports of understaffing, causing delayed responses to calls for help and a lack of proper care.
• Some residents have experienced rudeness from nursing assistants, contributing to a negative experience.
• The food quality is inconsistent, with some residents finding it unsatisfactory and lacking nutrition.
• Activities available for residents do not engage everyone, leaving some without opportunities for participation or stimulation.
• There are concerns about the overall cleanliness in certain areas of the facility, with mentions of unpleasant odors.
• Communication with social workers and staff can be challenging, resulting in feelings of disconnect regarding family concerns.
• The level of care provided does not always meet the specific needs of patients, particularly those recovering from serious health issues.

Review

NHC HealthCare North Augusta has garnered a variety of reviews from families and patients, highlighting both positive experiences and significant concerns regarding the quality of care and staffing levels at the facility. Many visitors noted the overall cleanliness and well-maintained environment; however, there were mixed feelings about how the facility appeared during different visits. While some described it as having a pleasant aesthetic with nice outdoor areas, common spaces, dining facilities, and even a salon, others expressed disappointment at levels of cleanliness that did not meet their expectations.

One aspect that stood out in multiple reviews was the staff's approach to patient interaction. Several reviewers commented on how staff members made efforts to engage with new residents by learning about them and trying to provide individualized care. For instance, one reviewer observed that every time staff entered her husband’s room, they showed genuine interest in his well-being. However, this was counterbalanced by reports of inadequate responsiveness to urgent needs due to understaffing issues. A family member recounted distressing instances where their mother had waited excessively long—upwards of 30 to 60 minutes—for assistance with necessary tasks such as using a bedpan.

Despite acknowledging some friendly personal interactions between staff and residents, many reviewers criticized the overall attentiveness of the caregivers. Comments like "the interaction between the staff and residents is almost nonexistent" illustrate an alarming level of disengagement that can severely impact patient care. One review shared a troubling experience where a nursing assistant rudely informed an elderly resident that she would have to use a bedpan instead of being escorted to the restroom because she had hurt her knee—a situation reflecting a lack of compassion toward patients’ dignity and comfort.

An important recurring concern among families was related to food quality and dietary provisions. Although some found the meals acceptable or even tasty—particularly praising them on taste—others raised red flags about nutritional value. Complaints emerged regarding portion sizes being too small or lacking essential fruits and vegetables while emphasizing insufficient nutrition for residents who often relied entirely on facility-provided meals for sustenance.

The challenges surrounding medical attention were also apparent through various accounts detailing difficulties in communication with social workers or nursing staff when addressing specific health-related concerns or changes in patient status. For example, one family mentioned frustration due to minimal follow-up from social services despite repeated inquiries—a lack of engagement perceived as indicative of broader systemic issues within NHC HealthCare North Augusta.

While some families articulated positive experiences concerning rehabilitation services—citing diligent therapy opportunities for recovery—others felt compelled to raise complaints about unfavorable treatment outcomes underlined by understaffing deficiencies across shifts. Concerns ranged from inadequate supervision for dementia patients—which led to dismissals from care programs—to poor management of daily living assistance for weaker individuals needing more support than what could realistically be provided given current staffing ratios.

In conclusion, NHC HealthCare North Augusta presents a mixed picture characterized by its clean facilities and attractive surroundings juxtaposed against severe shortcomings in staffing levels and patient care quality. Families expressed hope that operational improvements could be implemented so residents might receive higher standards of attention while ensuring their dignity—a necessity particularly vital for vulnerable populations requiring enhanced support structures. Each review underscores not just individual experiences but rather highlights institutional challenges impacting those residing at NHC HealthCare North Augusta day-to-day life.

This part of North Augusta, South Carolina offers a convenient location with a variety of amenities nearby. There are several fast-food restaurants within a short distance, as well as cafes like Starbucks for those who enjoy a leisurely coffee break. Places of worship are also easily accessible for spiritual fulfillment. For medical needs, there are multiple physicians' offices and pharmacies in the area. Residents can enjoy outdoor activities at nearby parks or catch a movie at the local theater. In terms of healthcare services, there are several hospitals in close proximity that provide quality care. Overall, this part of North Augusta offers a blend of convenience and essential services that would cater well to seniors considering the area for living.

Restaurants

• McDonald's (0.6 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.6 miles)
• Waffle House (0.6 miles)
• Zaxby's (0.7 miles)
• Sonic Drive-In (0.7 miles)
• Wendy's (0.9 miles)
• Pablo's (0.9 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (4.1 miles)
• Starbucks (6.8 miles)

Places of Worship

• St Edwards Church (2.2 miles)
• Sweetwater Church of God (2.9 miles)
• Southern Baptist Convention (5.9 miles)
• Stevens Creek Church (6.3 miles)

Physicians

• Center for Oral & Maxillofacial Surgery (2.7 miles)
• Center For Primary Care (3.1 miles)
• Hanger Clinic: Prosthetics & Orthotics (6.4 miles)
• Christ Community Center (6.5 miles)
• Augusta Arthritis Center (6.5 miles)
• Medex Associates (6.5 miles)
• Augusta Developmental Specialists (6.5 miles)

Pharmacies

• CVS Pharmacy (2.8 miles)
• Kroger Pharmacy (3.9 miles)
• Walgreens (4.1 miles)
• Walmart Pharmacy (4.1 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (4.8 miles)
• CVS Pharmacy (5.8 miles)

Parks

• Eisenhower Park (4.7 miles)
• Riverview Park Activities Center (5 miles)

Theaters

• GTC Riverwatch 12 Cinemas (5 miles)

Hospitals

• Select Specialty Hospital Augusta (6.4 miles)
• Univetsity Hospital POB II (6.5 miles)
• Charlie Norwood VA Hospital Augusta (6.6 miles)
• University Hospital (6.6 miles)
• Children's Hospital Of Georgia (6.7 miles)
• University Hospital Heart and Vascular Institute (6.7 miles)
• Georgia Cancer Center (6.8 miles)