Pruitthealth- North Augusta
Save1200 Talisman Drive, North Augusta, SC 29841
For more information about senior living options: (844) 490-3973
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PruittHealth North Augusta is described by many families as a facility that genuinely aims to provide a warm, respectful home-like environment for long-term residents and those needing rehabilitation. Across multiple accounts, the atmosphere is repeatedly praised as pleasant, welcoming, and clean, with tours offered spontaneously that help families feel oriented and reassured about where their loved ones will be cared for. The reviews consistently highlight a professional and accommodating staff that takes the time to engage with residents and their families, creating a sense of trust even in difficult circumstances.
A number of residents' families sing specific praises about individual caregivers and leadership. The CNAs, in particular, are mentioned with heartfelt appreciation for their compassion and attentiveness. Phrases such as "care and compassion shown to my mother and our family" and "the care provided is great" show up alongside recognition for specific team members who go above and beyond, like Dee Dee and Tracey. Administrators and nursing leadership are often cited as kind, knowledgeable, and supportive, with comments about a director of nursing who is "extremely helpful and kind," and an administrator who is "caring, sweet, and compassionate." The sense that staff treat residents with dignity and that the facility functions with a cohesive, family-like leadership style is a recurring positive thread.
Many reviewers emphasize the facility's strengths in communication and staff engagement. They remark on the staff's willingness to speak with families, the administrator's readiness to listen, and the admission coordinator's smooth handling of processes. When communication works well, families feel heard and informed about their loved one's status, and they describe interactions as respectful and helpful. The facility is also praised for a teamwork mindset among the staff, with observers noting that the energy is positive and that the residents appear well cared for, organized, and engaged in daily activities.
Nevertheless, several reviews raise concerns about inconsistent communication and responsiveness. Some families report not receiving timely updates about serious changes in a loved one's condition, such as a transfer to ICU or other urgent matters, and they describe feeling left out of critical conversations. Instances of discharge mishaps and lack of notice - like an elderly relative leaving the facility without family being informed or a mismatch between documented orders and what actually happened - are cited as major stress points. One reviewer even notes a specific failure to coordinate oxygen equipment for a patient's safe discharge home, underscoring the real-world consequences of gaps in communication and coordination.
Other criticisms center on experiences that affected trust and daily comfort. Several comments point to environmental and care quality concerns that diverge sharply from the high praise elsewhere: reports of bed malfunctions or dangerous conditions, neglected hygiene in some areas, and a few anecdotes about pockets of staff attitude that felt dismissive or unhelpful to families seeking answers. Some reviewers describe moments of frustration with perceived "nasty attitudes," a lack of patience with residents who require more assistance, and an urgent call for better accountability and more consistent care across shifts. These voices remind readers that even well-regarded facilities must continuously strive to maintain uniform standards and clear, compassionate communication.
In addition to professional and clinical considerations, a personal lens runs through many reviews. Families express a deep sense of vulnerability and loss, particularly when they live far away or when relatives have passed away without adequate updates. Comments about loved ones missing personal belongings - jewelry, dentures, even a small amount of cash - add a human dimension to facility reviews, underscoring the need for trust and secure handling of residents' belongings. For some, the emotional toll is paired with logistical struggles to connect via video visits or phone calls, leaving them feeling isolated during a crucial time when every update matters.
Overall, the North Augusta facility emerges as a place of notable strengths and notable challenges. On the positive side, there is widespread appreciation for clean, well-maintained spaces; a compassionate, professional staff; and leadership that many families describe as supportive and accessible. The atmosphere often feels welcoming, with residents who appear cared for, engaged, and respected. The dedication of individual team members and the coordinated efforts of the admissions and nursing teams are frequently cited as reasons families would recommend the facility to others seeking long-term care or rehabilitation for their loved ones, with comments like "an awesome facility" and "a true gift to the community."
On the constructive side, families want more reliable and proactive communication, especially during emergencies or transitions of care. They urge better transparency about treatment plans, timely updates when health statuses change, and clearer, more consistent handling of discharge planning. They also call for improvements in certain safety and maintenance areas - ensuring rooms are properly equipped, maintaining equipment and environments that meet residents' needs, and fostering an even more consistent culture of patience and respect across all caregiving shifts. The overarching message is clear: when communication is open and care coordination is seamless, PruittHealth North Augusta can be a source of comfort and trust for families at some of their most challenging moments, and when it isn't, the impact is felt deeply by patients and their loved ones alike.
Pruitthealth- North Augusta is an assisted living community located in the charming city of North Augusta, SC. This community offers a wide range of amenities and care services to ensure that residents lead a comfortable and fulfilling lifestyle.
The amenities at Pruitthealth- North Augusta are designed to cater to the various needs and interests of residents. A beauty salon is available on-site, providing convenient access to haircuts and styling services. Residents can enjoy watching their favorite shows on cable or satellite TV in their fully furnished apartments. Community-operated transportation is provided for outings and appointments, ensuring that residents can easily get around. A computer center is available for residents who want to stay connected online, while a small library offers a quiet space for reading and relaxation. The facility also provides move-in coordination services for a smooth transition.
Residents at Pruitthealth- North Augusta can dine with ease in the spacious dining room, enjoying delicious meals prepared by the community's talented chefs. Special dietary restrictions can be accommodated to meet individual needs. For those who prefer some outdoor time, there is a beautiful garden and outdoor space where residents can take leisurely strolls or simply relax.
Care services at Pruitthealth- North Augusta are comprehensive and tailored to meet each resident's specific needs. With 24-hour call systems and supervision, residents can feel safe and supported at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their medications accurately and on time. A mental wellness program is also offered to promote emotional well-being.
Residents at Pruitthealth- North Augusta will find plenty of opportunities for social engagement through the wide range of activities available. Fitness programs keep residents active and healthy, while planned day trips offer exciting adventures outside of the community. Resident-run activities foster a sense of belonging and encourage meaningful connections among neighbors. Scheduled daily activities ensure that residents have a variety of options to choose from.
Additionally, the community benefits from its convenient location with numerous amenities nearby. There are three cafes, two parks, 12 pharmacies, 27 physicians, 44 restaurants, and one theater in close proximity. Eight hospitals are also easily accessible for any medical needs.
Overall, Pruitthealth- North Augusta provides a supportive and engaging environment for seniors seeking assisted living services in North Augusta, SC. With exceptional amenities and care services, residents can enjoy a comfortable and enriching lifestyle in this vibrant community.
Pruitthealth- North Augusta is located at 1200 Talisman Drive, North Augusta, SC 29841 in Edgefield County, South Carolina
Pruitthealth- North Augusta on seniors.fyi includes 7 photos including images showing landscaping, interior, dining, outdoor, garden, trees, decor, windows, and more.
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