Pruitthealth- North Augusta

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  • Interior

    A cozy dining room setup with elegantly arranged tables and chairs, complemented by indoor plants and warm lighting.
  • Decor

    A modern kitchen and dining area featuring a round table elegantly set for a meal.
  • Building

    A peaceful outdoor space featuring a well-maintained garden with trees and a cozy seating area.
  • Trees

    A serene outdoor space featuring a landscaped garden, seating arrangements, and stylish canopies.
  • Television

    A well-equipped gym featuring various exercise machines and televisions for an engaging workout experience.
  • Salon

    A modern and clean hair salon interior featuring styling chairs and mirrors.
  • Lounge Area

    Entrance to a tranquil spa, inviting relaxation and wellness.

Pruitthealth- North Augusta

1200 Talisman Drive, North Augusta, SC 29841

For more information about senior living options: (844) 490-3973

3.5 from 100 reviews
5 stars
57
4 stars
4
3 stars
3
2 stars
4
1 stars
32

Skilled Nursing Facility

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    Overall Review of Pruitthealth- North Augusta

    Pros

    • pro The facility is described as pleasant, professional, and accommodating.
    • pro The staff are exceptional, with a caring atmosphere and phenomenal facilities.
    • pro PruittHealth North Augusta provides care and compassion that are wonderful for patients and families.
    • pro CNAs Dee Dee and Tracey are amazing.
    • pro The staff is wonderful, and residents feel taken care of and loved.
    • pro The leadership and administration are caring, kind, and knowledgeable.
    • pro The facility is immaculate and welcoming, with helpful and courteous staff.
    • pro The team at PruittHealth North Augusta is amazing and a true gift to the community.

    Cons

    • pro There is poor communication between staff and the patient and their family, with not enough one-on-one attention.
    • pro Some staff have nasty attitudes and little patience with residents who can't do for themselves.
    • pro The facility is described as dirty with unsanitary conditions, including issues in the bathrooms.
    • pro Poop was everywhere on the patient, and families couldn't reach their loved ones.
    • pro Administrators allegedly bullied families to come there, implying they would be sent home otherwise.
    • pro The air conditioning wasn't working.
    • pro A nurse allegedly left a resident on a mattress with only a thin blanket and no sheets or clothes.
    • pro A patient with oxygen dependence was discharged home without proper oxygen equipment and without informing the family.

    Review

    PruittHealth North Augusta is described by many families as a facility that genuinely aims to provide a warm, respectful home-like environment for long-term residents and those needing rehabilitation. Across multiple accounts, the atmosphere is repeatedly praised as pleasant, welcoming, and clean, with tours offered spontaneously that help families feel oriented and reassured about where their loved ones will be cared for. The reviews consistently highlight a professional and accommodating staff that takes the time to engage with residents and their families, creating a sense of trust even in difficult circumstances.

    A number of residents' families sing specific praises about individual caregivers and leadership. The CNAs, in particular, are mentioned with heartfelt appreciation for their compassion and attentiveness. Phrases such as "care and compassion shown to my mother and our family" and "the care provided is great" show up alongside recognition for specific team members who go above and beyond, like Dee Dee and Tracey. Administrators and nursing leadership are often cited as kind, knowledgeable, and supportive, with comments about a director of nursing who is "extremely helpful and kind," and an administrator who is "caring, sweet, and compassionate." The sense that staff treat residents with dignity and that the facility functions with a cohesive, family-like leadership style is a recurring positive thread.

    Many reviewers emphasize the facility's strengths in communication and staff engagement. They remark on the staff's willingness to speak with families, the administrator's readiness to listen, and the admission coordinator's smooth handling of processes. When communication works well, families feel heard and informed about their loved one's status, and they describe interactions as respectful and helpful. The facility is also praised for a teamwork mindset among the staff, with observers noting that the energy is positive and that the residents appear well cared for, organized, and engaged in daily activities.

    Nevertheless, several reviews raise concerns about inconsistent communication and responsiveness. Some families report not receiving timely updates about serious changes in a loved one's condition, such as a transfer to ICU or other urgent matters, and they describe feeling left out of critical conversations. Instances of discharge mishaps and lack of notice - like an elderly relative leaving the facility without family being informed or a mismatch between documented orders and what actually happened - are cited as major stress points. One reviewer even notes a specific failure to coordinate oxygen equipment for a patient's safe discharge home, underscoring the real-world consequences of gaps in communication and coordination.

    Other criticisms center on experiences that affected trust and daily comfort. Several comments point to environmental and care quality concerns that diverge sharply from the high praise elsewhere: reports of bed malfunctions or dangerous conditions, neglected hygiene in some areas, and a few anecdotes about pockets of staff attitude that felt dismissive or unhelpful to families seeking answers. Some reviewers describe moments of frustration with perceived "nasty attitudes," a lack of patience with residents who require more assistance, and an urgent call for better accountability and more consistent care across shifts. These voices remind readers that even well-regarded facilities must continuously strive to maintain uniform standards and clear, compassionate communication.

    In addition to professional and clinical considerations, a personal lens runs through many reviews. Families express a deep sense of vulnerability and loss, particularly when they live far away or when relatives have passed away without adequate updates. Comments about loved ones missing personal belongings - jewelry, dentures, even a small amount of cash - add a human dimension to facility reviews, underscoring the need for trust and secure handling of residents' belongings. For some, the emotional toll is paired with logistical struggles to connect via video visits or phone calls, leaving them feeling isolated during a crucial time when every update matters.

    Overall, the North Augusta facility emerges as a place of notable strengths and notable challenges. On the positive side, there is widespread appreciation for clean, well-maintained spaces; a compassionate, professional staff; and leadership that many families describe as supportive and accessible. The atmosphere often feels welcoming, with residents who appear cared for, engaged, and respected. The dedication of individual team members and the coordinated efforts of the admissions and nursing teams are frequently cited as reasons families would recommend the facility to others seeking long-term care or rehabilitation for their loved ones, with comments like "an awesome facility" and "a true gift to the community."

    On the constructive side, families want more reliable and proactive communication, especially during emergencies or transitions of care. They urge better transparency about treatment plans, timely updates when health statuses change, and clearer, more consistent handling of discharge planning. They also call for improvements in certain safety and maintenance areas - ensuring rooms are properly equipped, maintaining equipment and environments that meet residents' needs, and fostering an even more consistent culture of patience and respect across all caregiving shifts. The overarching message is clear: when communication is open and care coordination is seamless, PruittHealth North Augusta can be a source of comfort and trust for families at some of their most challenging moments, and when it isn't, the impact is felt deeply by patients and their loved ones alike.

    Features

    Housing

    • 132 resident community capacity 132 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bush (10 miles away) Bush (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pruitthealth- North Augusta is an assisted living community located in the charming city of North Augusta, SC. This community offers a wide range of amenities and care services to ensure that residents lead a comfortable and fulfilling lifestyle.

    The amenities at Pruitthealth- North Augusta are designed to cater to the various needs and interests of residents. A beauty salon is available on-site, providing convenient access to haircuts and styling services. Residents can enjoy watching their favorite shows on cable or satellite TV in their fully furnished apartments. Community-operated transportation is provided for outings and appointments, ensuring that residents can easily get around. A computer center is available for residents who want to stay connected online, while a small library offers a quiet space for reading and relaxation. The facility also provides move-in coordination services for a smooth transition.

    Residents at Pruitthealth- North Augusta can dine with ease in the spacious dining room, enjoying delicious meals prepared by the community's talented chefs. Special dietary restrictions can be accommodated to meet individual needs. For those who prefer some outdoor time, there is a beautiful garden and outdoor space where residents can take leisurely strolls or simply relax.

    Care services at Pruitthealth- North Augusta are comprehensive and tailored to meet each resident's specific needs. With 24-hour call systems and supervision, residents can feel safe and supported at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their medications accurately and on time. A mental wellness program is also offered to promote emotional well-being.

    Residents at Pruitthealth- North Augusta will find plenty of opportunities for social engagement through the wide range of activities available. Fitness programs keep residents active and healthy, while planned day trips offer exciting adventures outside of the community. Resident-run activities foster a sense of belonging and encourage meaningful connections among neighbors. Scheduled daily activities ensure that residents have a variety of options to choose from.

    Additionally, the community benefits from its convenient location with numerous amenities nearby. There are three cafes, two parks, 12 pharmacies, 27 physicians, 44 restaurants, and one theater in close proximity. Eight hospitals are also easily accessible for any medical needs.

    Overall, Pruitthealth- North Augusta provides a supportive and engaging environment for seniors seeking assisted living services in North Augusta, SC. With exceptional amenities and care services, residents can enjoy a comfortable and enriching lifestyle in this vibrant community.

    Nearby Places of Interest

    Restaurants

    • Zaxby's (0.3 miles)
    • Diablos (0.3 miles)
    • Chick-Fil-A (0.4 miles)
    • Bojangles' Famous Chicken 'n Biscuits (0.7 miles)
    • Sonic Drive-In (0.7 miles)
    • Wingstop (0.9 miles)
    • Burger King (0.9 miles)

    Pharmacies

    • Kroger Pharmacy (0.5 miles)
    • Walmart Pharmacy (0.5 miles)
    • Walgreens (0.6 miles)
    • CVS Pharmacy (0.9 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.1 miles)

    Cafes

    • Starbucks (0.5 miles)
    • Buona Caffe Artisan Roasted Coffee (4 miles)
    • Starbucks (4.7 miles)

    Physicians

    • Center For Primary Care (0.7 miles)
    • Center for Oral & Maxillofacial Surgery (1 miles)
    • Christ Community Center (2.8 miles)
    • Hanger Clinic: Prosthetics & Orthotics (2.8 miles)
    • Augusta Arthritis Center (3 miles)
    • Medex Associates (3 miles)
    • Augusta Developmental Specialists (3 miles)

    Parks

    • Riverview Park Activities Center (2.1 miles)
    • Eisenhower Park (3.1 miles)

    Hospitals

    • Univetsity Hospital POB II (3 miles)
    • University Hospital (3.1 miles)
    • Select Specialty Hospital Augusta (3.1 miles)
    • University Hospital Heart and Vascular Institute (3.2 miles)
    • Charlie Norwood VA Hospital Augusta (3.2 miles)
    • Children's Hospital Of Georgia (3.3 miles)
    • Georgia Cancer Center (3.4 miles)

    Theaters

    • GTC Riverwatch 12 Cinemas (3.9 miles)

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