Crothall Healthcare in North Augusta, SC

Crothall Healthcare is an assisted living community in North Augusta, SC.

Information last verified: January 25, 2026

1200 Talisman Dr, North Augusta, SC 29841

For more information about senior living options: (866) 208-4318

3.5 from 100 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Crothall Healthcare

caveat 10 reviews mention this

Communication is hit or miss

Residents and families describe inconsistent communication, especially by phone and during serious changes in care.

Several reviewers say they had trouble getting through by phone or getting follow-up calls, including cases where they were not notified promptly about a hospital transfer or discharge timing. Others mention a need for clearer updates so families understand what is happening. A few positive reviews do describe communication working well, but the overall pattern includes repeated complaints about calls and responsiveness.

common 18 reviews mention this

Staff kindness and teamwork

Many reviewers praise the staff as caring, professional, and helpful in day-to-day support.

A large portion of reviews describe the staff as compassionate, respectful, and attentive to residents and families. Several mention staff taking time to speak with families, updating them on care, or working as a team to support better outcomes. A smaller set of reviews contradict that experience by describing rudeness, neglect, or understaffing, but the positive staff narrative is a consistent theme in the feedback.

common 7 reviews mention this

Clean facility stands out

Residents and visitors frequently note a clean environment and lack of unpleasant odors.

Multiple reviewers describe the facility as clean and well kept, with one noting it does not smell like a typical nursing home. Cleanliness is also mentioned alongside professional, courteous interactions. There are also a few negative comments about care needs and cleanliness-related concerns, but the dominant take is that the building presentation feels maintained.

caveat 2 reviews mention this

Limited outdoor visitor space

Reviewers raise concerns about limited space for visitors to sit outside.

One reviewer says there is no outside area for visitors to sit with a patient to enjoy the weather. Another reviewer describes restrictions on activities and staying in rooms, which complements concerns about what visitors and residents are able to do on-site.

common 2 reviews mention this

Dining gets mixed feedback

Meals provided are referenced in both positive and negative ways by reviewers.

At least one reviewer praises the food as tasty, and the community also provides meals. On the negative side, a reviewer says there were no food preferences, describing a mismatch between what was expected and what was available.

common 2 reviews mention this

Activities and devotional options

Reviews point to structured activities and devotional programming.

A reviewer highlights an activities director and the team’s work around activities. The community also lists devotional services off-site alongside activities on-site, matching the idea that residents are meant to have scheduled engagement.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

Assisted Living

Amenities

Activities on-site
Devotional services off-site
Indoor common areas

Transportation

Bush (10 miles away)

Care Services

Ambulatory care
Diabetic care

Dining

Meals provided

Activities

Activities on-site
Devotional activities offsite

Nearby Places of Interest

Restaurants

Zaxby's (0.3 miles)
Diablos (0.3 miles)
Chick-Fil-A (0.4 miles)
Bojangles' Famous Chicken 'n Biscuits (0.7 miles)
Sonic Drive-In (0.7 miles)
Wingstop (0.9 miles)
Burger King (0.9 miles)

Pharmacies

Kroger Pharmacy (0.5 miles)
Walmart Pharmacy (0.5 miles)
Walgreens (0.6 miles)
CVS Pharmacy (0.9 miles)
Walgreens (2.9 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.1 miles)

Cafes

Starbucks (0.5 miles)
Buona Caffe Artisan Roasted Coffee (4 miles)
Starbucks (4.7 miles)

Physicians

Center For Primary Care (0.7 miles)
Center for Oral & Maxillofacial Surgery (1 miles)
Christ Community Center (2.8 miles)
Hanger Clinic: Prosthetics & Orthotics (2.8 miles)
Augusta Arthritis Center (3 miles)
Medex Associates (3 miles)
Augusta Developmental Specialists (3 miles)

Parks

Riverview Park Activities Center (2.1 miles)
Eisenhower Park (3.1 miles)

Hospitals

Univetsity Hospital POB II (3 miles)
University Hospital (3.1 miles)
Select Specialty Hospital Augusta (3.1 miles)
University Hospital Heart and Vascular Institute (3.2 miles)
Charlie Norwood VA Hospital Augusta (3.2 miles)
Children's Hospital Of Georgia (3.3 miles)
Georgia Cancer Center (3.4 miles)

Theaters

GTC Riverwatch 12 Cinemas (3.9 miles)

Frequently Asked Questions

Where is Crothall Healthcare?

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