303 Miller Road, Mauldin, SC 29662
For more information about senior living options: (844) 490-3973
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Miller Oaks, a quiet apartment complex in Mauldin, has been the center of a wide range of resident opinions. Some tenants praise the community for its accessibility, safety, and family-friendly atmosphere, while others point to serious maintenance and management shortcomings that affect safety and daily living. The property, owned by Westminster Company and managed by Tammy, is described by many as a place with promise - great for families, seniors, and people who value a calm, well-kept environment - but there are persistent concerns about upkeep, responsiveness, and fair treatment.
On the positive side, several voices paint a welcoming picture of Miller Oaks. Reviewers describe it as a "great place to live, friendly, quiet," with practical amenities like Handicap-accessible parking, a small laundromat, and relatively compact apartments that some residents feel are easy to manage. Phrases like "as apartments go, they are fine" coexist with stronger endorsements: "Great apartment complex. Staff takes care of the residents," and "Lawns kept cut." People emphasize that pets are allowed and there is no smoking inside units. Others highlight a helpful, warm office environment, with residents noting an "elderly welcome," a "warm and friendly office," and even an explicit sense that the complex is safe and well-maintained. A few residents have already moved in or are in the process of moving in and express enthusiasm about calling Miller Oaks home.
The more mixed or cautious reviews center on availability and consistency. One reviewer sums up the sentiment by saying that while the complex has its merits, "it takes forever to get anything fixed," and that "the office staff is rarely available." A concern voiced in the same vein is the handling of move-out matters: "they gypped my elderly mother $110 in the return of the deposit," with complaints that the apartment was billed as dirty upon return even though it was cleaned thoroughly by family members and a professional cleaner. There's also a note about a charge for replacing "perfectly good stovetop pans" after a short stay, which contributes to a broader perception that the management's policies toward deposits and refunds may be unfriendly to elderly residents. Yet even within these concerns, the sentiment remains that Miller Oaks could be an excellent place to live if some administrative rough edges were smoothed out.
The strength of Miller Oaks in the eyes of many is its accessibility and elder-friendly orientation. Reviewers repeatedly mention that the property is "very handicap accessible and cater[s] to the elderly," and several individuals speak positively about the presence of an elderly-friendly environment. A few people express strong optimism about the future, with statements like "Just moved in. Am going to love it here," and "I can't wait till I get in one of the apartments." Taken together, these notes reveal a community that holds significant appeal for seniors and those seeking a calm, supportive setting, provided the logistical and maintenance issues can be resolved.
However, looming safety and maintenance concerns dominate some of the most troubling accounts. In one situation, a stove that had previously caught fire is a central point of contention. A prior tenant's accident - "the stove on," which literally burned around the knobs - left the kitchen area damaged and unsightly. In that case, management reportedly opted to send workers to clean rather than replace the stove, with the consensus among involved parties that replacement was the necessary solution. The situation was exacerbated by a maintenance visit in which the technician allegedly scratched the stove and claimed he could clean it, followed by a disappearance from the scene rather than a follow-up repair. The impression given is that a hazardous condition persisted because "the professionals couldn't" fix it, leaving future residents at risk and undermining confidence in the property's ability to address serious safety hazards promptly.
Additional maintenance and security concerns add to the overall impression of uneven upkeep. A bedroom's closet door is missing, and a non-locking screen door in the mother's residence has required the family to improvise - tying a rag to the door to keep it secured. These details underscore a broader pattern: several units appear to have essential structural or hardware elements that are incomplete or nonfunctional, affecting daily security and comfort. The combination of stove safety issues, missing doors, and insecure entry points highlights a pressing need for more consistent inspections, timely replacements, and reliable repairs.
Altogether, the collection of reviews about Miller Oaks reveals a complex reality. On one hand, residents describe a quiet, friendly, accessible, and potentially ideal living environment with supportive staff and a sense of community. On the other hand, persistent issues with maintenance response times, safety-critical repairs, and disputes over deposits and charges - especially involving elderly residents - cast a shadow over the overall experience. While many reviews are enthusiastic and forward-looking, the most serious and frequently repeated concerns center on safety-related repairs, responsiveness from the office, and fair treatment in move-out and billing practices. These are the areas where the complex could see meaningful improvement to fully realize the positive potential reported by its residents.
Miller Oaks is an assisted living community located in the vibrant Westminster Community in Mauldin, SC. Nestled within a serene and picturesque environment, our community offers a convenient and comfortable lifestyle for seniors seeking assistance with daily activities.
Residents of Miller Oaks can enjoy the surrounding area's amenities, including being in close proximity to five charming cafes where they can socialize over a cup of coffee or enjoy a delicious meal. Additionally, there is a variety of dining options available with 32 restaurants nearby, ensuring that residents have plenty of choices when it comes to dining out.
For those who appreciate nature and outdoor activities, there is a beautiful park just a short distance away from the community. This provides an ideal opportunity for residents to take leisurely walks, engage in recreational activities, or simply soak up the natural beauty of their surroundings.
Healthcare needs are easily met in this community, as there are 12 pharmacies conveniently located nearby. Furthermore, residents have access to comprehensive medical care with 33 physicians and seven hospitals in close proximity. This ensures that any healthcare concerns or emergencies can be promptly addressed.
Miller Oaks also recognizes the importance of spirituality and has a place of worship nearby for residents who wish to nurture their faith or participate in religious activities. Additionally, for those who enjoy cultural experiences such as live performances and movies, there is a theater available where residents can indulge in entertainment and art.
At Miller Oaks, we strive to provide not only assistance but also a fulfilling and engaging lifestyle for our residents. With its prime location offering numerous amenities and services within reach, our assisted living community offers comfort, convenience, and opportunities for personal growth and enjoyment.
Miller Oaks, Westminster Community is located at 303 Miller Road, Mauldin, SC 29662 in Greenville County, South Carolina
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