Quillen Manor Assisted Living and Villas

Pros

• The family of Quillen was supportive and guided the transition to assisted living step by step, ensuring Mom felt excited for her new adventure.
• The staff members at Quillen Manor are dedicated and compassionate, providing comfort and personalized care to residents.
• Residents appreciate the variety of activities available, allowing them to engage socially and stay active.
• Many residents have formed close relationships with the staff, who go above and beyond to meet their needs, including accommodating dietary preferences.
• Quillen Manor has a warm, friendly community where residents feel safe and cared for.
• The communication from staff to families is excellent, giving peace of mind to those who are not able to visit often.
• Overall cleanliness and a pleasant environment contribute positively to the living experience at Quillen Manor.
• Residents enjoy the camaraderie among each other and appreciate how everyone checks on one another in this close-knit community.
• Families find great value in the services provided at Quillen Manor, considering it a good deal compared to other facilities.
• The facility's ability to accommodate residents' individual needs, such as food preferences and personal care requirements, stands out positively in reviews.

Cons

• The food at Quillen Manor is often described as institutional and varies in quality, with some residents expressing dissatisfaction.
• There are reports of the community being understaffed, which leads to inadequate attention and care for the residents.
• Several reviewers noted a lack of regular checks on residents and poor laundry management, raising concerns about personal belongings being lost.
• Some areas, particularly the cafeteria and nurse's cart, have been reported as dirty or having unpleasant odors.
• There was a significant communication issue regarding management changes, resulting in miscommunication and distressing interactions with staff.
• One reviewer shared a distressing experience involving threats of eviction despite having paid rent, highlighting poor management practices.
• A few residents felt that staff did not actively encourage engagement or involvement among the residents in activities.
• The overall experience of one family member led them to express concerns for their loved one's safety and health within the facility.

Review

Transitioning a loved one into an assisted living facility can be a deeply emotional and challenging experience for families. In the case of Quillen Manor, many families have shared their journeys, highlighting both the positive aspects and areas needing improvement within the community. The decision to move was often guided by a desire for safety and support, with many finding comfort in the care provided by staff members who are described as dedicated and compassionate. Family members appreciated the collaborative nature of this journey, with hands-on involvement from both staff and family helping ease the transition for residents.

Families have noted that residents at Quillen Manor thrive in a vibrant environment filled with activities aimed at keeping them engaged; residents participate in games like bingo and enjoy seasonal events and community outings. Many expressed relief that their loved ones were enjoying socialization opportunities, enhancing their overall well-being. For instance, one resident's mother particularly flourished thanks to being around her peers and participating in organized activities such as flower arranging and gardening. Comments about specialized dietary needs also surfaced positively; chefs catered meals for vegetarians or picky eaters, demonstrating attentiveness to individual preferences.

Despite these commendable efforts from staff, some reviews revealed significant concerns regarding staffing levels. Numerous comments indicated that understaffing led to lapses in resident attention and care quality. Visitors expressed frustration when encountering relatives who appeared disengaged due to insufficient physical activity or social interaction during visits. Some experiences highlighted specific instances where families felt their loved ones' needs were not met adequately, noting how short-staffing hindered essential services like personal laundry management or regular health check-ins.

Food quality seemed to evoke mixed responses among family members within Quillen Manor—while some praised it as enjoyable and accommodating to dietary restrictions, others lamented its institutional feel or inconsistent taste quality. Several residents mentioned that food provided was sometimes excellent but could vary significantly from day to day, impacting overall satisfaction with daily meals in this setting. This inconsistency reflects broader sentiments about fostering an inviting culinary environment vital for such communities.

The cleanliness of communal areas has emerged as another focal point in several reviews. While many praised Quillen Manor for maintaining clean facilities generally—including rooms free of foul odors—complaints about dirty cafeteria floors remained persistent. Parents or guardians expressed appreciation for having access to attentive staff who maintained hygiene standards but were disappointed by occasional lapses on cleanliness that detracted from the overall ambiance of dining spaces.

Communication is another crucial aspect highlighted across various reviews regarding administrative operations at Quillen Manor. Residents frequently cited excellent lines of communication between families and nursing staff but raised red flags over fragmented management practices leading to misunderstandings or even threatening conversations surrounding residency status due to changes within operational protocols amid emergency circumstances like global pandemics.

In conclusion, while Quillen Manor provides a promising lifestyle option filled with engaging activities led by caring staff members who strive to meet individualized resident needs, there are evident challenges concerning staffing levels and administrative clarity amidst evolving conditions within the facility operations model affecting some families’ experiences adversely. As prospective clients seek assisted living solutions for their loved ones, balancing experiences recounted will serve as vital insight into assessing whether Quillen Manor aligns adequately with their expectations.

Located in Fountain Inn, South Carolina, this area offers a convenient location with easy access to various amenities for senior living. With multiple pharmacies such as Best Rx Pharmacy, Walgreens, and CVS Pharmacy nearby, you can easily manage your healthcare needs. There are several dining options including Zaxby's and Cracker Barrel for enjoyable meals out. Nearby parks like Heritage Park provide opportunities for leisurely walks and enjoying nature. Access to reputable hospitals like Hillcrest Memorial Hospital and St Francis Hospital ensures quality healthcare services. Additionally, there are physicians' offices like Women's Healthcare and Parkside Pediatrics for medical care. For entertainment options, Regal Simpsonville & IMAX theater is close by. Places of worship such as Pleasant Grove Baptist Church offer spiritual fulfillment, while cafes like Starbucks and Panera Bread provide relaxing spots to socialize or enjoy a cup of coffee.

Pharmacies

• Best Rx Pharmacy (1.2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (5.1 miles)
• Walmart Pharmacy (5.2 miles)
• Walgreens (7 miles)

Restaurants

• Zaxby's (1.6 miles)
• Cracker Barrel (2.8 miles)
• El Tejano Mexican Restaurant (3.1 miles)
• Arby's (3.2 miles)
• Sonic Drive-In (3.3 miles)
• McDonald's (3.4 miles)
• Tipsy Taco (3.5 miles)

Parks

• Heritage Park (2.1 miles)
• Gary L. Pittman Memorial Park (11.3 miles)

Hospitals

• Hillcrest Memorial Hospital (2.9 miles)
• Prisma Health Hillcrest Hospital (2.9 miles)
• St Francis Hospital (3.2 miles)
• Medical Group of the Carolinas - Family Medicine - Five Forks (7 miles)
• Village Hospital (10.8 miles)
• Spartanburg Regional (10.8 miles)
• Surgery Center At Pelham (10.8 miles)

Physicians

• Women's Healthcare (3.1 miles)
• Parkside Pediatrics - Harrison Bridge Location (3.1 miles)
• Bay Laurel Center For Psychiatry Simpsonville (5.6 miles)
• Cypress Internal Medicine Simpsonville (5.6 miles)
• Proaxis Therapy 5 Forks (6.8 miles)
• Peace Medical Center (6.9 miles)
• SmartCare Health and Diagnostics (6.9 miles)

Theaters

• Regal Simpsonville & IMAX (3.7 miles)
• Regal Hollywood & RPX - Greenville (10.6 miles)

Places of Worship

• Pleasant Grove Baptist Church (3.9 miles)
• Woodruff Road Presbyterian Church (7.4 miles)
• Gray Court Church of God (8.2 miles)
• Center Rabun Baptist Church (9.3 miles)
• Green Pond Baptist Church (9.9 miles)
• Warrior Creek Baptist Church (11.8 miles)

Cafes

• Starbucks (5.1 miles)
• Starbucks (5.6 miles)
• Starbucks (7 miles)
• Starbucks (10.3 miles)
• Starbucks (10.7 miles)
• Starbucks (11.2 miles)
• Panera Bread (11.3 miles)