Simpsonville Rehabilitation And Healthcare Center
Save807 South East Main Street, Simpsonville, SC 29681
For more information about senior living options: (844) 490-3973
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The facility looked clean, smelled clean, and residents appeared well taken care of. The staff were friendly, polite, and professional. The therapy department was top notch and contributed to a quick recovery. The administrative team delivered a lightning-fast discharge process, facilitating smooth transitions. The staff demonstrated compassion and attentiveness, giving residents a strong sense of security. The DON and the nursing/therapy staff were described as nice, helpful, and pleasant. The overall environment was friendly, with a positive atmosphere and demonstrated care.
The facility consistently failed to provide residents with proper care and dignity. It failed to administer medications as prescribed. Residents' personal hygiene needs were neglected. Housekeeping was poor, with overflowing trash cans, trash on floors, and uncollected meal trays. There was a lack of clear communication with families about residents' care plans. There were allegations of staff physically abusing a patient, with the patient transferred to another unit rather than terminated. Resident health information was inconsistently or inaccurately reported between staff and family members. Necessary medical appointments were not followed through or scheduled. There was a clear prioritization of financial gain over residents' well-being and care. Residents waited hours for assistance with soiled briefs.The collection of observations about Simpsonville Rehab, Simpsonville Health and Rehab Center, and its Post Acute Rehab Center presents a facility that elicits a wide spectrum of experiences. On one hand, several reviewers describe a clean, well-kept environment where the air smells fresh, rooms are neat, and the staff are consistently friendly, polite, and professional. Those with firsthand experience highlight clean facilities, pleasant units, and a general sense of care from many team members. A number of patients and families point to positive, even heartwarming moments: therapy teams that are "top notch," nurses and CNAs who are warmly responsive, and administrators who move quickly to discharge when appropriate. In these voices, the environment can feel welcoming, with a noticeable emphasis on compassion, good bedside manner, and a teamwork-driven attitude that helps residents feel seen and supported.
Yet the balance of the reviews shifts markedly toward serious concerns regarding quality of care and patient safety. Several accounts allege that residents are not receiving medications as prescribed, and that basic personal hygiene and cleanliness sometimes fail to be addressed promptly or adequately. Complaints include overflowing trash, trash on floors, uncollected meal trays, and a general impression of neglected housekeeping in some areas. Communication gaps with families are also repeatedly cited, ranging from unclear care plans to inconsistent sharing of resident health information. One review even alleges direct abuse: a patient allegedly experienced physical harm, with an administrator offering a shaky explanation after the fact and questions about whether proper procedures and staff accountability were followed.
Several reviewers describe alarming medical and safety incidents that raise red flags about the day-to-day operations. A black eye without a clear explanation, questions about how injuries occurred, and concerns about pneumonia and sepsis that required ICU care - all while family members sought clearer information about what happened. There are repeated references to concerns about staff wearing name badges, a lack of visible accountability, and a sense that some staff are not fully prepared or supported to handle complex medical needs. Video evidence from a family member raised further anxiety about a resident left unattended on the side of a bed or placed in a potty chair for extended periods, prompting calls to the state for investigation. Instances describing equipment mishaps, such as lifts being used without proper supervision or spotters, contribute to a troubling narrative about training, safety culture, and ongoing oversight.
The tone and reliability of staff experiences also vary, creating a mixed picture of day-to-day life in the facility. Several reviews celebrate caregivers who are described as patient, dedicated, and compassionate - praising therapy teams for motivation and progress and commending nurses and CNAs for kindness and attentiveness. In contrast, other accounts paint staff as overwhelmed, under-resourced, or dismissive, with phrases like "not my job" repeatedly surfacing in concerns about basic tasks such as changing soiled briefs, responding to call bells, or assisting with personal care. There are recurring mentions of staff turnover and changing ownership, which some reviewers link to inconsistent care, communication gaps, and varying standards across shifts or units.
Administrative processes and the overall culture of accountability appear to be central themes in the critiques. A number of reviewers describe grievances that are filed but not adequately addressed, with residents and families feeling unheard or dismissed after bringing concerns forward. The perception of a business-driven approach - where financial considerations seem to overshadow residents' well-being - is voiced repeatedly, with calls for independent audits of billing practices and care services. Some reviewers explicitly note that while the facility may boast positive online reviews, real-world experiences at the bedside can be dramatically different, including allegations of cover-ups or slow responses to urgent issues. The discrepancy between the glowing online reputation and the more troubling on-the-ground reports is hard to ignore for those weighing the risks and benefits of care here.
Candid reflections from families emphasize that the experience of care at Simpsonville hinges on the individual staff on a given day, the specific unit, and how well the team coordinates with physicians, therapists, and family members. Praise for the administrative team's discharge efficiency sits alongside condemnations of delays in routine care or urgent communication. The therapists, nursing staff, and administration are not uniformly described; instead, reviewers paint a mosaic in which some staff deliver warmth, competence, and professional care, while others appear overwhelmed, undertrained, or disengaged from residents' most basic needs.
Taken together, the reviews tell a nuanced story of a facility that can be both a source of comfort and a place of concern. For some residents, it offers a supportive environment with attentive clinicians, successful rehabilitation, and a sense of home-like care. For others, it raises serious questions about safety, cleanliness, timely care, and the overarching priority given to residents' welfare versus administrative or financial considerations. The recurring calls for independent audits reflect a demand for greater transparency and accountability across billing, care planning, and daily operations. In the end, the impressions are highly variable, and families weighing care options here are advised to seek out current, unit-specific feedback, observe care practices firsthand, and request clear, written care plans and direct lines of communication to ensure their loved ones' safety and dignity are consistently protected.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Simpsonville Rehabilitation And Healthcare Center in Simpsonville, SC offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to conveniently access nearby areas, and a computer center allows them to stay connected with loved ones.
Meals are served in a dining room with restaurant-style dining, and special dietary restrictions are accommodated. The community also has a fitness room for residents to maintain their physical health, and a wellness center that focuses on mental well-being. A fully furnished environment ensures that residents feel at home.
Various recreational options are available, including a gaming room and small library for leisure activities. Scheduled daily activities and resident-run activities keep residents engaged and active. Planned day trips provide opportunities for exploration outside the community.
Residents receive assistance with activities of daily living such as bathing, dressing, and transfers, ensuring their safety and comfort. Medication management is provided to help residents stay on track with their medications. A mental wellness program supports their emotional well-being.
In terms of location convenience, there are 2 cafes, 1 park, 7 pharmacies, 5 physicians' offices, 10 restaurants, 3 hospitals nearby the community. Transportation arrangements can be made for both non-medical purposes as well as doctors appointments.
Overall, Simpsonville Rehabilitation And Healthcare Center offers a comprehensive assisted living experience with an array of amenities and care services designed to enhance the quality of life for its residents.
Simpsonville Rehabilitation And Healthcare Center is located at 807 South East Main Street, Simpsonville, SC 29681 in Laurens County, South Carolina
Simpsonville Rehabilitation And Healthcare Center on seniors.fyi includes 5 photos including images showing decor, building, bedroom, interior, windows, dining, living room, rug, and more.
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