TheKey Charleston

Pros

• Mike arrived on time, cut and programmed the key perfectly, and offered maintenance tips; the service was outstanding.
• Dom from Charleston Locksmith delivered great and efficient work and is highly recommended.
• David from Charleston Locksmith handled the office lock upgrade with punctual, organized, top-notch workmanship.
• David rekeyed multiple locks and installed new hardware, ensuring everything worked perfectly; he was professional and punctual.
• Don saved the day by opening a Range Rover when others couldn't, and did so on time.
• Don arrived quickly and unlocked the car, delivering a quick and smooth service.
• Larry the Locksmith is amazing, delivering fast service with great humor; highly recommended.
• Dom did incredible work replacing an ignition; the best locksmith in Charleston; highly recommended.
• Don made two car keys early in the morning; fast and affordable; the best service in town.
• The team fixed many locks on a commercial property and got them all on the same key; speedy service.
• Alicia and Melody provided awesome, friendly service for duplicate keys; highly recommended.
• The quality of David's service is amazing - professional, honest, and skilled.

Cons

• One reviewer said Charleston Locksmith is a total scam and would never use them again.
• Another reviewer called the service unfortunate and claimed the technician would drill the lock for $299, which the reviewer deemed not locksmith work.
• A different reviewer felt confused, upset, and taken advantage of by hidden fees and late arrival, and said they could not recommend Charleston Locksmith.
• One customer complained about being charged $600 for a car key fob and felt misled by pricing.
• Another person said the door handle repair cost over $2000 and still didn't fix the problem, calling the company a scam.
• A reviewer noted a technician pressured them to leave a review, which was uncomfortable.

Review

TheKey Charleston is best suited for homeowners, renters, and small businesses in Charleston who value speed, practicality, and on-site problem solving for locks and keys. This service community shines when emergencies hit: a door that won't open, a lost or damaged key, ignition or fob trouble, or a need to rekey a group of entrances. It is especially reliable for anyone who cannot afford delays and for property managers who require dependable, same-day attention. The strongest performers - technicians who consistently arrive promptly, cut or program keys on site, and leave doors and hardware working as they should - make the option a practical first call for urgent access and quick security refreshes.

Those who may want to consider alternatives are primarily price-conscious buyers who need airtight upfront quotes and complete transparency about all charges before any work begins. Several reviews flag a mismatch between initial estimates and final bills, including post-quote fees and a sense that options or reprogramming were disclosed late in the process. For more complex, multi-visit residential or commercial projects, reliability on scheduling and a consistent pricing approach can feel uneven in edge cases. In short, the service delivers great value in fast, specific tasks, but buyers should insist on a written, itemized scope and total before starting.

The key pros - fast response, on-site key cutting and programming, and clear expertise across key types - largely offset the main drawbacks. When a key or fob fails, or a lockout occurs, the ability to resolve the issue quickly without damage is repeatedly praised, often with unlocks completed in minutes and keys produced on the spot. Callers report car-key work across brands, ignition issues resolved in one visit, and house or office locks rekeyed with minimal fuss. On the residential side, house unlocks and rekeying are noted for reliability, while commercial work (rekeys and hardware upgrades) is described as efficient and competent. Customer-service demeanor - polite, patient explanations and practical recommendations - also helps temper concerns about pricing.

To make the most of the service, focus on practical decision criteria. If the priority is getting back inside a home or behind the wheel quickly, TheKey Charleston earns strong marks for speed and skill. For car keys and fobs, the team is repeatedly described as capable, with several technicians highlighted for their speed and thoroughness. For home security updates, rekeying, and hardware installs such as panic bars, the service demonstrates solid capability and finish quality. The prudent approach is to secure a written price before work, detailing the scope, any reprogramming fees, service charges, and the anticipated turnaround. Verifying vehicle compatibility and the inclusion of any follow-up visits in the quote also saves time and stress.

Risk factors exist, primarily around pricing transparency and occasional service-time variability. A minority of reviews describe feeling misled by quotes and encountering unexpected charges or delays, which underscores the need for caution and explicit agreements up front. Still, the majority narrative is one of responsive service, partial refunds when things go off track, and technicians who resolve issues efficiently. The overall takeaway is a capable, fast, and customer-focused operation that routinely delivers practical, road-ready results, with pricing that rewards quick, decisive work but demands careful upfront clarification.

Bottom-line guidance: for Charleston homeowners and small businesses needing urgent lock-and-key solutions, TheKey Charleston stands out as a top-tier choice for rapid car-key work, house unlocks, and reliable lock rekeying or hardware updates. It is less ideal for buyers who require unwavering price predictability or a fixed, all-inclusive quote before any visit, especially on larger or more intricate jobs. The smart path is to obtain a precise, written estimate before service, confirm whether reprogramming or additional fees apply, and leverage the team's proven strengths for fast, dependable results when time is critical.

This particular part of Charleston, South Carolina, offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. In close proximity, you will find multiple dining options such as Chick-Fil-A, O'Charley's Restaurant + Bar, and Maybank Public House. Additionally, there are healthcare facilities nearby including New Body Center and Parkwood Pediatric Group for your medical needs. The area also boasts pharmacies like Primary Rx and CVS Pharmacy for easy access to medications. For leisure activities, there are cafes like Panera Bread and parks such as Medway Park and West Ashley Park where you can enjoy outdoor recreation. With reliable transportation options available at the Charleston Visitor Center Bus Shed, this neighborhood provides convenience and accessibility for senior residents seeking a vibrant community in which to reside.

Restaurants

• Chick-Fil-A (0.1 miles)
• Gene's Haufbrau (1.8 miles)
• Chick-Fil-A (2.3 miles)
• O'Charley's Restaurant + Bar (2.3 miles)
• Maybank Public House (2.4 miles)
• Pour House (2.5 miles)
• Wendy's (3.2 miles)

Physicians

• New Body Center (0.4 miles)
• Carolina Sports and Orthopedics Sales (0.6 miles)
• Parkwood Pediatric Group (1 miles)
• Langdon All Hartsock, MD (1.1 miles)
• MUSC Health Lung Cancer Screening at West Ashley Medical Pavilion (1.1 miles)
• MUSC Health West Ashley Medical Pavilion - Epic Center (1.1 miles)
• Louis Arsenio Gerena, MD (1.1 miles)

Hospitals

• Center For Abandoned Cats And Tomatoes (0.7 miles)
• Bon Secours St Francis Hospital (2.1 miles)
• Roper Hospital Ambulatory Surgery & Pain Management (3 miles)
• MUSC Ashley River Tower (3.7 miles)
• Musc Shawn Jenkins Children's Hospital (3.8 miles)
• Roper St Francis Foundation (3.8 miles)
• Emergency Department, Roper Hospital (3.9 miles)

Pharmacies

• Primary Rx (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.3 miles)
• Low Country Diagnostics Compounding Lab (2.7 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.4 miles)

Cafes

• Panera Bread (0.9 miles)
• Sightsee (4 miles)
• The Daily (4.2 miles)
• Babas on Cannon (4.3 miles)
• Estuary Beans & Barley (4.6 miles)

Parks

• Medway Park (2.3 miles)
• Brittlebank Park (3.2 miles)
• West Ashley Park (3.3 miles)
• Hampton Park Dog Run (3.7 miles)

Places of Worship

• Greek Orthodox Church of the Holy Trinity (4 miles)

Transportation

• Charleston Visitor Center Bus Shed (4.6 miles)