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TheKey Charleston

TheKey Charleston is a senior community in Charleston, SC.

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TheKey Charleston

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TheKey Charleston

1662 Savannah Highway, Suite 225, Charleston, SC 29407

To contact a resident: (843) 268-2709

For more information about senior living options: (866) 208-4318

4.8 from 125 reviews
5 stars
116
4 stars
1
3 stars
2
2 stars
1
1 stars
5

Overall Review of TheKey Charleston

common 33 reviews mention this

Speed and prompt response stand out

Residents repeatedly describe locksmith help as fast and prompt when they’re locked out or stuck.

Many reviews emphasize quick arrival times and rapid fixes, including getting cars unlocked, keys made, or locks handled in minutes. Several people also note that the technicians were efficient on-site, so the problem didn’t drag out. A few reviews mention late arrival or needing extra time, but those appear far less frequently than the speed praise.

common 31 reviews mention this

Professional, friendly technicians are praised

Reviews commonly highlight technicians as professional, friendly, and courteous during stressful situations.

Across reviews, residents describe technicians who are professional and easy to work with, often mentioning clear communication and respectful behavior. Multiple writers specifically call out friendliness and professionalism while addressing car lockouts, key programming, and home lock changes. One or two reviews criticize customer service or conduct, but the overall tone is positive on how staff treated people.

caveat 6 reviews mention this

Pricing transparency draws mixed feedback

Some reviews raise concerns about unexpected fees or high charges for locksmith work.

A handful of reviewers report feeling charged more than expected, including added service fees and trip or programming charges that weren’t clearly explained upfront. Other negative experiences cite high total costs for tasks like drilling locks, replacing key fobs, or service-call fees when the job outcome still left them dissatisfied. These concerns focus less on whether the technician arrived and more on what the final bill included and how clearly it was communicated.

caveat 4 reviews mention this

There are occasional reliability problems

A few reviews describe inconsistent outcomes, including needing repeat visits or waiting too long.

While many writers describe smooth, first-time results, a smaller set of reviews mention delays, technicians arriving later than expected, or outcomes that didn’t fully resolve the issue. Some reviewers describe being frustrated by a lack of alternatives or by returning for follow-up without a satisfactory resolution. Overall, these reliability issues show up as exceptions rather than the dominant pattern.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Charleston AFB International (8 miles away) Charleston AFB International (8 miles away)

Dining

  • Anytime dining Anytime dining
  • Gluten-free Gluten-free
  • Low / no sodium Low / no sodium
  • No Sugar No Sugar
  • Organic Organic
  • Vegan Vegan

Nearby Places of Interest

This particular part of Charleston, South Carolina, offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. In close proximity, you will find multiple dining options such as Chick-Fil-A, O'Charley's Restaurant + Bar, and Maybank Public House. Additionally, there are healthcare facilities nearby including New Body Center and Parkwood Pediatric Group for your medical needs. The area also boasts pharmacies like Primary Rx and CVS Pharmacy for easy access to medications. For leisure activities, there are cafes like Panera Bread and parks such as Medway Park and West Ashley Park where you can enjoy outdoor recreation. With reliable transportation options available at the Charleston Visitor Center Bus Shed, this neighborhood provides convenience and accessibility for senior residents seeking a vibrant community in which to reside.

Restaurants

  • Chick-Fil-A (0.1 miles)
  • Gene's Haufbrau (1.8 miles)
  • Chick-Fil-A (2.3 miles)
  • O'Charley's Restaurant + Bar (2.3 miles)
  • Maybank Public House (2.4 miles)
  • Pour House (2.5 miles)
  • Wendy's (3.2 miles)

Physicians

  • New Body Center (0.4 miles)
  • Carolina Sports and Orthopedics Sales (0.6 miles)
  • Parkwood Pediatric Group (1 miles)
  • Langdon All Hartsock, MD (1.1 miles)
  • MUSC Health Lung Cancer Screening at West Ashley Medical Pavilion (1.1 miles)
  • MUSC Health West Ashley Medical Pavilion - Epic Center (1.1 miles)
  • Louis Arsenio Gerena, MD (1.1 miles)

Hospitals

  • Center For Abandoned Cats And Tomatoes (0.7 miles)
  • Bon Secours St Francis Hospital (2.1 miles)
  • Roper Hospital Ambulatory Surgery & Pain Management (3 miles)
  • MUSC Ashley River Tower (3.7 miles)
  • Musc Shawn Jenkins Children's Hospital (3.8 miles)
  • Roper St Francis Foundation (3.8 miles)
  • Emergency Department, Roper Hospital (3.9 miles)

Pharmacies

  • Primary Rx (0.8 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Walgreens (1.3 miles)
  • Low Country Diagnostics Compounding Lab (2.7 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.4 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Sightsee (4 miles)
  • The Daily (4.2 miles)
  • Babas on Cannon (4.3 miles)
  • Estuary Beans & Barley (4.6 miles)

Parks

  • Medway Park (2.3 miles)
  • Brittlebank Park (3.2 miles)
  • West Ashley Park (3.3 miles)
  • Hampton Park Dog Run (3.7 miles)

Places of Worship

  • Greek Orthodox Church of the Holy Trinity (4 miles)

Transportation

  • Charleston Visitor Center Bus Shed (4.6 miles)

Frequently Asked Questions

Where is TheKey Charleston?

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