Oaks at Charleston

Pros

• The staff at Oaks at Charleston is consistently described as wonderful, attentive, and caring towards residents, providing a comforting environment for families.
• Many families report having great rapport with the caregivers and other staff members, which fosters a sense of community.
• Residents enjoy various activities arranged by a fabulous activities director, contributing to an engaging and vibrant atmosphere.
• The facility is noted for its cleanliness and well-maintained environment, which enhances the overall experience for both residents and their families.
• Multiple reviewers express their satisfaction with the meals, highlighting that residents eagerly look forward to dining experiences within the community.

Cons

• Some staff members were described as rude and unwilling to help residents, with one even telling a resident, "you don't need help."
• The quality of care was reported to be poor unless residents were assigned to one of the more attentive aides.
• There have been concerns about the slow response times for repairs within the facility.
• Communication regarding medication management and payment processes is lacking, leading to dissatisfaction.
• There are worries about transportation services potentially being discontinued, which was a deciding factor for choosing Oaks at Charleston initially.

Review

The Oaks at Charleston has garnered a variety of testimonials from families and loved ones who have experienced the facility's care services, revealing a spectrum of opinions that highlight both strengths and areas for improvement. Generally, the sentiment reflects a community that strives to be attentive and supportive, particularly in its approach to caregiving. Reviews consistently emphasize the dedication of the staff, with many praising their attentiveness to residents' needs. Several families noted how wonderful the caregivers are, and some even found themselves forming strong connections with them. This camaraderie not only extends to the caregivers but also includes an active engagement with other residents in the community.

In nearly every review, it is apparent that family members feel relieved knowing that their loved ones are well cared for at Oaks at Charleston. One reviewer expressed peace of mind regarding their mother’s situation, highlighting how enriching activities such as gardening clubs and daily outings contribute positively to residents' well-being. The sense of community is further emphasized by reports indicating strong rapport between families visiting their loved ones and other residents within the facility itself. Families feel welcomed and appreciated as part of this environment, which appears conducive to maintaining relationships among families while fostering friendships among residents.

While many reviews showcase notably positive interactions with staff members, there exists a contrasting narrative about some aides whose behavior has been reported as less-than-caring or even rude. Concerns have been raised about inconsistent quality in caregiving; while some aides are described as "sweet" and exceptionally caring, others reportedly create discomfort through dismissive attitudes toward resident needs. However, when negative issues have been brought forth by families, management has generally responded effectively by addressing concerns and attempting to remedy problems related to specific caregivers.

Food quality receives mixed feedback across multiple reviews. While many individuals appreciate the food offerings—describing them as delicious and plentiful—some residents have voiced dissatisfaction over inconsistency in meal preparation or options available under new culinary leadership. The facility's cleanliness was heavily praised, alongside comments about ample activities ranging from bingo games to interactions with pets designed to enrich residents' daily experiences.

One theme resonating throughout these testimonials is appreciation for efforts made by staff during challenging moments, particularly when they go above their standard duties. Families recount heartwarming instances where staff displayed kindness beyond expectations; for example, one resident received thoughtfully prepared sandwiches on occasions they were unable to come out for meals due to personal reluctance or health conditions. Such gestures seem vital in making personal connections stronger between the staff and those they serve.

Despite numerous positive elements associated with Oaks at Charleston—like communal activities promoting engagement or maintainable facilities—the few critiques presented surrounding staffing turnover raises concerns about long-term continuity of care standards. Families shared anxieties over potential future changes affecting essential services like transportation for medical appointments following recent departures of key personnel. Overall though, most reviewers have conveyed satisfaction with their experiences at Oaks at Charleston—highlighting it as a caring environment dedicated toward ensuring comfort for both residents and their visiting loved ones alike—with many highly recommending it as an excellent choice in assisted living options.

This area of Charleston, South Carolina, offers a mix of healthcare facilities, dining options, recreational spaces, and religious institutions, making it an attractive choice for senior living. With several physicians' offices and hospitals nearby, residents have convenient access to medical care. There are also a variety of restaurants to choose from, ranging from fast food chains like Chick-Fil-A to sit-down establishments like O'Charley's Restaurant + Bar. Parks such as West Ashley Park provide opportunities for outdoor activities and relaxation. Additionally, pharmacies like Walgreens and CVS are easily accessible for medication needs. Places of worship such as the North Charleston United Methodist Church and the Greek Orthodox Church offer spiritual fulfillment for residents. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle down in Charleston.

Physicians

• Physicians’ Eye Surgery Center (0.6 miles)
• MUSC Health Primary Care - West Ashley (0.6 miles)
• Charleston Brace (0.7 miles)
• Charleston Hematology Oncology Associates (0.8 miles)
• Roper St Francis Cancer Center (0.9 miles)
• Brian G. Cuddy, MD (1 miles)
• Carolina Lung & Critical Care (1 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• O'Charley's Restaurant + Bar (0.8 miles)
• Chick-Fil-A (2.8 miles)
• Bonefish Grill (3.3 miles)
• Golden Corral (3.5 miles)
• McDonald's (3.6 miles)
• Zaxby's (3.7 miles)

Hospitals

• Bon Secours St Francis Hospital (1 miles)
• Center For Abandoned Cats And Tomatoes (2.5 miles)
• Roper Hospital Ambulatory Surgery & Pain Management (5.6 miles)
• MUSC Ashley River Tower (5.7 miles)
• Musc Shawn Jenkins Children's Hospital (5.7 miles)
• Roper St Francis Foundation (5.8 miles)
• Emergency Department, Roper Hospital (5.8 miles)

Parks

• West Ashley Park (1.2 miles)
• Medway Park (5 miles)
• Hampton Park Dog Run (5 miles)
• Brittlebank Park (5.1 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Primary Rx (2 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.9 miles)
• Kerr Drug (4.3 miles)
• Walgreens (4.4 miles)

Cafes

• Panera Bread (2 miles)
• Sightsee (5.7 miles)
• The Daily (5.8 miles)

Transportation

• Baggage Claim (4.3 miles)
• Charleston International Airport (CHS) (4.3 miles)

Places of Worship

• North Charleston United Methodist Church (5.2 miles)
• Greek Orthodox Church of the Holy Trinity (5.5 miles)
• The Revelation of Christ Church (5.8 miles)