Benton House Of West Ashley

Pros

• The staff at Benton House of West Ashley is consistently described as friendly, accommodating, and caring towards residents.
• The facility offers spacious private rooms and attractive amenities that enhance the living experience for residents.
• Many family members appreciate the engaging activities provided for residents, fostering a positive social environment.
• The communication between staff and families is often highlighted as very good, allowing for effective updates on loved ones’ care.
• Residents enjoy a clean and well-maintained facility that creates a lovely atmosphere.
• Families feel reassured knowing their loved ones are in a supportive community that prioritizes their well-being.
• Benton House has received commendations for its excellent business model and caring approach to resident care, making it a top choice among various facilities.
• The facility’s location is convenient, allowing families easy access to nearby amenities while visiting their loved ones.

Cons

• Benton House of West Ashley overpromised and underdelivered on several expectations.
• The facility experienced understaffing and a lack of staff training, which were prevalent issues.
• Some residents' personal items, including valuable belongings, were reported stolen.
• Communication with staff was often difficult, making it hard to reach someone when needed.
• The transition process for residents moving into memory care was slow and disorganized, leading to discomfort and quick declines in health for some individuals.
• While the facilities are attractive, there were concerns about the maintenance of the interior needing updates.
• Certain activities provided were not stimulating enough for residents to stay engaged.
• Some staff were observed prioritizing phone use over attending to the care needs of residents.

Review

Benton House of West Ashley has garnered a range of reviews from families of residents, showcasing both the strengths and weaknesses of this senior living community. Many reviewers emphasized the friendly and caring nature of the staff, noting that they foster a supportive environment for both residents and their families. The atmosphere within the facility is often described as pleasant, making it an attractive option for those seeking assisted living or memory care services. One reviewer highlighted the staff's commitment to providing individualized attention to residents, stating that their loved one was treated as a member of a larger family.

One notable aspect praised by several reviewers is the spaciousness of private rooms compared to other facilities. The rooms are designed with comfort in mind and some even feature amenities such as screened porches. This aspect is particularly appreciated by families looking to ensure their loved ones have adequate space and privacy within a communal setting. Moreover, many families reported satisfaction with the overall value for money when considering costs in relation to services provided at Benton House.

Despite these positive experiences, there were certain criticisms that surfaced in some reviews regarding staffing levels and communication. Several reviewers pointed out that while the facility maintains cleanliness and offers enjoyable activities, it struggles with understaffing—a common challenge among many communities during recent times. Families expressed concern over communication difficulties; at times, it could be challenging to reach staff members when needed. Such issues made some feel that despite promises made during marketing tours, their expectations weren't fully met once their loved ones were settled into residence.

Activities offered at Benton House also received mixed feedback. Many praised the variety available—including bingo games, music performances, and pet visits—which helped keep residents engaged and active within the community. However, there were mentions of certain limitations in activities due to safety measures associated with COVID-19 restrictions. Additionally, some families noted that more stimulating activities might benefit residents further—particularly those with specific care needs who rely on structured engagement for their well-being.

The overall experience for families choosing Benton House often seemed favorable based on its newer facilities equipped with appealing amenities compared to older competitors in the area; however, persisting concerns regarding maintenance updates emerged from multiple reviews. While many considered it an attractive place for seniors currently residing there or considering moving in, evaluations also suggested areas for improvement—particularly around enhancing training opportunities for existing staff and ensuring consistent care delivery amidst challenging staffing ratios.

In summary, Benton House of West Ashley emerges as a commendable option among assisted living facilities; there are many accolades directed towards its atmosphere and caring personnel but these positives are intertwined with critiques surrounding staffing challenges and communication gaps. Families reported valuable experiences with their loved ones thriving socially within these surroundings but called attention to necessary improvements in operational efficiency to maintain high standards consistently across all shifts. With continued efforts toward addressing these concerns while celebrating its distinct advantages like spacious accommodations and engaged staff members—the future looks promising for Benton House as it continues striving toward delivering quality senior care focused on individual needs.

This part of Charleston, South Carolina offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants such as Southside 17 Bar & Grill and Bonefish Grill nearby, residents have plenty of dining options to choose from. Additionally, there are several pharmacies like Walgreens and CVS Pharmacy within close proximity for easy access to medications and healthcare needs. For medical care, there are reputable physicians' offices such as Carolina Neurological Clinic and Charleston ENT as well as hospitals like Bon Secours St Francis Hospital and MUSC Ashley River Tower nearby. Parks like West Ashley Park provide opportunities for outdoor recreation and relaxation. Overall, this area provides a mix of services that cater to the needs of seniors seeking a vibrant community with easy access to essential amenities.

Restaurants

• Southside 17 Bar & Grill (0.9 miles)
• Gilligan's Restaurant-John's Island (1.1 miles)
• O'Charley's Restaurant + Bar (3.2 miles)
• Chick-Fil-A (3.3 miles)
• Chick-Fil-A (5.2 miles)
• Golden Corral (6.1 miles)
• Bonefish Grill (6.1 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (4.1 miles)
• Primary Rx (4.3 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (6 miles)
• Walgreens (6.1 miles)
• CVS Pharmacy (6.4 miles)

Physicians

• Carolina Neurological Clinic (2.1 miles)
• Dermatology & Laser Center of Charleston (3 miles)
• Physicians’ Eye Surgery Center (3.2 miles)
• Brian G. Cuddy, MD (3.2 miles)
• MUSC Health Primary Care - West Ashley (3.2 miles)
• Charleston ENT (3.3 miles)
• Carolina Lung & Critical Care (3.3 miles)

Parks

• West Ashley Park (2.4 miles)
• Medway Park (7.1 miles)
• Brittlebank Park (8.2 miles)
• Hampton Park Dog Run (8.4 miles)
• Wescott Park (8.5 miles)

Hospitals

• Bon Secours St Francis Hospital (3.3 miles)
• Center For Abandoned Cats And Tomatoes (4.5 miles)
• Roper Hospital Ambulatory Surgery & Pain Management (8 miles)
• MUSC Ashley River Tower (8.8 miles)
• Musc Shawn Jenkins Children's Hospital (8.8 miles)
• Roper St Francis Foundation (8.9 miles)

Cafes

• Panera Bread (4.3 miles)
• Estuary Beans & Barley (6.1 miles)

Transportation

• Baggage Claim (6.1 miles)
• Charleston International Airport (CHS) (6.2 miles)

Places of Worship

• North Charleston United Methodist Church (8.3 miles)
• The Revelation of Christ Church (8.4 miles)
• Greek Orthodox Church of the Holy Trinity (8.8 miles)