Riverview Ridge

Pros

• The staff at Riverview Ridge is described as exceptionally helpful and attentive, treating residents like family.
• Communication with families is consistent, ensuring they are kept informed about their loved ones’ well-being.
• Riverview Ridge provides a clean and pleasant environment that is easy to navigate.
• Residents benefit from a variety of activities that keep them engaged and entertained.
• Many reviewers commend the dietary department for providing delightful meals and friendly service.
• The administration goes above and beyond to support both residents and staff members.
• Long-term employees express a strong sense of family among staff and residents, highlighting teamwork in challenging times.
• Feedback indicates that the facility promptly addresses any issues or concerns raised by families regarding their loved ones' care.

Cons

• Some residents feel that there is no place like home and may struggle with the transition.
• One resident's family member noted that although the staff is friendly, the food did not meet their mother's tastes.
• There are occasional glitches in the operation of the facility, similar to any other job environment.
• A family member mentioned limited places to walk around outside, suggesting some restriction on outdoor activity.
• While many reviews are positive, there are mentions of bad days for staff, indicating inconsistency in experiences at times.

Review

Riverview Ridge Facility has garnered positive feedback from residents and their families, reflecting the commitment of its staff to ensure the well-being and happiness of those they serve. Despite the challenges posed by COVID-19 restrictions, communication between the staff and families remained constant, offering reassurance to loved ones during difficult times. Many reviewers noted that the friendly demeanor of most staff members created a warm atmosphere that was appreciated by both residents and their families alike.

One consistent theme among the reviews is the outstanding performance of Riverview Ridge's employees across various departments. From nursing and maintenance to dietary services, team members are described as attentive, gracious, and willing to go above and beyond for residents. The administration is highlighted as particularly supportive, not only for residents but also for staff members. One employee noted that after nearly 15 years at Riverview Ridge, they view their colleagues as family—a sentiment echoed by multiple reviewers who emphasize the sense of community fostered within the facility.

The dedication to enhancing residents' quality of life is evident in the variety of activities offered at Riverview Ridge. Reviewers mentioned engaging programs such as exercise classes, bingo games, live entertainment, and special events like Senior Week and birthday parties. Residents take part in these activities which aim to keep them active and socially engaged. The hands-on approach of the activities director particularly stood out; many observers remarked on how these efforts contribute positively to residents' mental health and overall satisfaction.

Food service at Riverview Ridge also received praise from both current residents and their family members. Many have commented on the delicious meals prepared by the dietary department while highlighting how friendly and helpful the staff is when it comes to catering to individual preferences. Although some residents may have differing opinions about specific meal options—one resident’s mother reportedly does not enjoy all dishes—the overall reception remains positive regarding food quality. Families appreciate being able to dine with their loved ones on-site, adding a personal touch to mealtime experiences.

While many reviews showcase numerous strengths within Riverview Ridge Facility—such as cleanliness, spacious accommodations with private showers, and an efficient system for addressing concerns—it’s acknowledged that moving into a care facility can be challenging for any resident who may long for home comforts. Some reviews highlight that despite its positive attributes, there truly is "no place like home." This perspective points toward an inherent struggle some individuals face when adapting to life in assisted living or memory care settings.

In summary, Riverview Ridge Facility stands out not just for its structural features but significantly for its empathetic approach towards caregiving. Residents generally feel safe due to responsive support from nurses and aides who are committed to ensuring their needs are met promptly—a sentiment echoed by family members who express gratitude when kept informed about any issues concerning their loved ones. Overall, this facility fosters an environment rooted in respect, nurturing relationships among staff, families, and residents alike—with many stating they would highly recommend Riverview Ridge based on their experiences there.

This part of Wilkes-Barre, Pennsylvania, offers a convenient and diverse range of amenities for seniors considering living in the area. With close proximity to healthcare facilities such as Genesis Healthcare and Northeast Eye Specialist, residents can easily access medical care. There are also several restaurants like Cork Bar & Restaurant and River Grille nearby for dining options. Pharmacies like Pierce Drugs and General Community Pharmacy are within a short distance for medication needs. Additionally, parks like Kirby Park provide opportunities for outdoor recreation and relaxation. The area also features theaters such as R/C Wilkes-Barre Movies 14, cafes like Starbucks, Panera Bread, and Bistro On Hudson for leisure activities. Places of worship such as Luzerne United Methodist Church offer spiritual support for those seeking it. Overall, this part of Wilkes-Barre provides a well-rounded community with various amenities to cater to the needs of seniors.

Physicians

• Genesis Healthcare - Main Voice (0.1 miles)
• Callahan and Bergey Associates (0.6 miles)
• Northeast Eye Specialist - Nicholas J Barna MD (0.6 miles)
• Vision Imaging of Kingston (0.7 miles)
• Lackawanna Valley Dermatology (0.8 miles)
• Family Vision Care of Kingston (0.8 miles)
• Orthopaedic Consultants (0.8 miles)

Hospitals

• Center For Same Day Surgery (0.2 miles)
• General Hospital (0.6 miles)
• NEPA Breastfeeding Center (0.6 miles)
• Wyoming Valley Health Care (1.2 miles)
• First Hospital (1.4 miles)
• First Hospital Wyoming Vly Nesbitt Memorl Health Center (1.4 miles)
• VA Medical Center (1.8 miles)

Restaurants

• Cork Bar & Restaurant (0.4 miles)
• River Grille (0.5 miles)
• Pierce Street Deli (0.6 miles)
• Bakery Delite (1 miles)
• 279 Bar And Grill (1 miles)
• Curly Creme Soft Ice Cream (1.1 miles)
• Michael's Family Restaurant (1.1 miles)

Pharmacies

• Pierce Drugs (0.8 miles)
• General Community Pharmacy (1.2 miles)
• Advanced Pharmacy Services (1.2 miles)
• Rite Aid (1.2 miles)
• Walgreens (1.4 miles)
• Wegmans (1.4 miles)
• Cooks Pharmacy (1.4 miles)

Parks

• Kirby Park (1.1 miles)
• Barney Farms Park (2.2 miles)
• Luzerne County Recreational Complex (2.4 miles)

Theaters

• R/C Wilkes-Barre Movies 14 (1.1 miles)

Cafes

• Starbucks (1.1 miles)
• Mattern's Floral and Furnishings (1.2 miles)
• Starbucks (1.5 miles)
• Panera Bread (1.7 miles)
• Bistro On Hudson (2.1 miles)

Places of Worship

• Luzerne United Methodist Church (2.1 miles)