Riverstreet Manor in Wilkesbarre, PA
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440 North River Street, Wilkesbarre, PA 18702
For more information about senior living options: (844) 490-3973
The staff are very helpful when visitors come to see residents. River Street Manor provides very good care, with pleasant and helpful staff. The staff and residents were outstanding, and the community interaction was encouraging. The River Street Manor staff are friendly, kind, and attentive. The facility is very clean, and the staff are professional and caring. Meals at the facility are well prepared and tasty. The facility operates as a unified unit with residents as a priority. Families appreciate the staff for their care and compassion. The physical therapy and occupational therapy teams provide effective care that helps residents regain mobility. The staff create a welcoming and respectful atmosphere for visitors and residents alike. The grounds and building are well maintained, contributing to a pleasant environment. The staff respond in a timely, courteous manner and show genuine concern. Holiday events and activities bring joy to residents. The admissions staff are welcoming and helpful to families. The care provided is compassionate and comforting to families.
This home is vile and unsanitary, with flies all over. The overall atmosphere is miserable, despite a few polite staff. Riverview is the absolute worst, with items stolen and management doing nothing. Call bells are ignored and residents are left in dirty diapers for hours. Some staff are rude and unprofessional, including a nurse who used a condescending, hostile attitude and invoked HIPAA. The facility is not trustworthy, with multiple reviewers urging not to send loved ones there. The facility appears under-staffed, leading to neglected care and poor responsiveness. Wound care and overall medical management are mishandled, resulting in infections or severe complications.Riverstreet Manor in Wilkes-Barre, PA is best suited for seniors who want a hands-on rehab-focused stay wrapped in a warm, homelike setting. Families pursuing short- to moderate-term recuperation after surgery or injury, and older adults who thrive on an active schedule, will find a helpful, engaged staff and a campus that is clean and orderly. The facility earns consistently positive reports about therapy teams, meals, and daily life that feels personal rather than institutional. When recovery hinges on daily progress, attentive aides, and a gracious environment, Riverstreet Manor tends to deliver steady value and a sense of stability for residents and families alike.
Yet potential buyers should know where caution is warranted. Several reviews flag weekend staffing gaps, occasional rude or condescending interactions, and inconsistent responsiveness to call bells. Some families express serious concerns about wound care, medication management, and overall clinical oversight. Instances of miscommunication and a perception that staff are overextended on certain shifts appear repeatedly. For someone whose priority is unambiguous, consistently proactive nursing care around the clock, these patterns may tilt the decision toward alternatives with a stronger track record of guaranteed coverage and tighter accountability.
On the plus side, Riverstreet Manor shines where daily life and therapy intersect. Numerous residents and visitors praise compassionate, friendly staff, clean facilities, and well-prepared meals. The therapy program is repeatedly described as thorough and effective, with many residents regaining function and returning home or into better physical condition. The social environment - courtyards, visitor-friendly amenities, and a culture of respect - adds practical value, helping families feel comfortable leaving loved ones in a setting that feels like a community, not merely a building. In short, core clinical and rehabilitative services carry real weight here.
That said, the biggest concerns - staffing reliability, call-back times, and occasional lapses in basic daily care - cannot be dismissed. When a facility tolerates delayed assistance, missed call-bell responses, or imperfect wound management, the benefits of therapy and a pleasant atmosphere begin to erase some anxiety but not all. The best defense is to verify staffing patterns, ask for recent nurse-to-patient ratios, and observe how frontline workers communicate with families during a tour. If a resident requires consistent, high-frequency monitoring or has a complex medical regimen, those gaps become meaningful drawbacks that need explicit mitigation.
Practical due diligence should include scheduling tours at various times, speaking with admissions and therapy leaders, and reviewing recent grievance outcomes. Prospective families should press for a transparent explanation of weekend coverage, how call bells are prioritized, and how dietary needs are enforced in real meals. Confirm that wound care and diabetes or other chronic-condition management protocols align with the resident's needs. Visiting with a current resident or family during a typical day can reveal whether the atmosphere matches the ideal of a supportive, attentive team that actually follows through.
In the end, Riverstreet Manor offers genuine strengths in rehab intensity, staff kindness, and a clean, welcoming environment that can power meaningful recovery and daily happiness for many residents. It is not a flawless option; the variability in staffing and care inconsistencies observed in some reviews demand a careful, evidence-driven evaluation. For families prioritizing robust therapy and a warm, home-like setting, Riverstreet Manor warrants serious consideration, provided there is a plan to monitor nursing coverage and care quality over time. When in doubt, use a structured, side-by-side comparison with vetted alternatives and insist on firsthand input from current residents and their families.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilkes-Barre Scranton International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverstreet Manor in Wilkes-Barre, PA is an assisted living community that offers a comfortable and supportive environment for seniors. With a range of amenities and care services, residents can enjoy a worry-free lifestyle.
The community provides fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet access, ensuring that residents stay connected and entertained. Each unit also includes a kitchenette for those who enjoy cooking or want the option to prepare their own meals.
Housekeeping services are available to keep the living spaces clean and tidy, while move-in coordination assists new residents with a smooth transition into their new home. Outdoor spaces and gardens offer a peaceful place to relax or socialize with fellow residents.
Riverstreet Manor offers around-the-clock supervision to ensure the safety and well-being of all residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers.
The community understands the importance of coordination with health care providers and offers transportation arrangements for medical appointments. This makes it convenient for residents to attend doctor's visits without hassle.
Meal preparation and service are provided, including special dietary restrictions such as diabetes diets or other specific requirements. The dining room offers a pleasant atmosphere where residents can come together to enjoy delicious meals tailored to their needs.
To promote mental wellness and social engagement, Riverstreet Manor has scheduled daily activities for residents to participate in. These activities help keep minds active and foster friendships among fellow residents.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, Riverstreet Manor ensures that residents have easy access to various amenities and services within close proximity.
Overall, Riverstreet Manor is an ideal assisted living community in Wilkes-Barre for seniors who value comfort, independence, safety, and an engaging lifestyle.
Riverstreet Manor is located at 440 North River Street, Wilkesbarre, PA 18702 in Luzerne County, Pennsylvania
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