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Arbor Terrace Willistown in West Chester, PA

Arbor Terrace Willistown is an assisted living and memory care community in West Chester, PA.

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Arbor Terrace Willistown in West Chester, PA

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  • Interior

    A cozy bedroom with elegant furnishings and soft lighting.
  • Outdoors

    A multi-story residential building with a welcoming entrance and well-maintained landscaping.
  • Decor

    A modern interior featuring a staircase with a gallery wall and a reception desk.
  • Living Room

    A cozy living room featuring a fireplace, built-in bookshelves, and elegant seating.
  • Building

    A modern residential building with a well-maintained lawn and pathway.
  • Architecture

    A picturesque view of a multi-story residential building with a grassy foreground and clear blue sky.
  • Bedroom

    A cozy bedroom with adjacent bathroom featuring open shelves and blue accents.
  • Windows

    A cozy dining area with neatly arranged tables and chairs, featuring wood flooring and large windows.
  • Dining

    Elegant dining room with chandeliers and neatly arranged tables under natural light.
  • Landscaping

    A residential building with a patio area and outdoor seating, surrounded by lush greenery.
  • Kitchen

    A modern kitchen and dining area with a bar counter and pendant lighting.
  • Lighting

    A cozy lounge area featuring patterned chairs and soft lighting.
  • Garden

    A cozy patio area with outdoor seating, tables, and a view of the garden.
  • Entrance

    A residential building with a covered entrance and landscaped surroundings.

1713 West Chester Pike, West Chester, PA 19382

For more information about senior living options: (866) 208-4318

4.7 from 188 reviews
5 stars
162
4 stars
14
3 stars
1
2 stars
2
1 stars
9

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2026

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Arbor Terrace Willistown Costs & Pricing

Arbor Terrace Willistown offers a variety of living options with competitive pricing when compared to the broader market in Delaware County and across Pennsylvania. For a private room, residents can expect a monthly cost of $2,800, which is significantly lower than both the county average of $5,048 and the state average of $4,890. The studio option at Arbor Terrace is priced at $4,500, which stands out as higher than the county's average of $3,922 and the state's average of $3,737. For those considering semi-private accommodations, Arbor Terrace charges $5,800 - above both local and state averages but reflecting perhaps more premium amenities or services offered. The one-bedroom unit is listed at $6,895, markedly exceeding Delaware County's average of $4,528 and Pennsylvania's average of $4,006. Lastly, for families or individuals seeking more space, the two-bedroom option at Arbor Terrace costs $8,305 compared to local rates that hover around $5,084 and a state level of approximately $4,242. Overall, while some options may be priced above regional averages, they may also provide distinct advantages in services or community atmosphere that justify their costs.

Floor plansArbor Terrace WillistownDelaware CountyPennsylvania
Private$2,800$5,048$4,890
Studio$4,500$3,922$3,737
Semi-Private$5,800$4,559$3,542
1 Bedroom$6,895$4,528$4,006
2 Bedrooms$8,305$5,084$4,242

Overall Review of Arbor Terrace Willistown

common 46 reviews mention this

Activities keep residents engaged

Residents repeatedly describe a full schedule of activities that helps them stay engaged.

A common theme across reviews is that residents have plenty to do, from daily programming and enrichment to outings. Several families describe their loved ones settling in more smoothly because the schedule keeps them active and social. Reviews also mention specific kinds of engagement such as music, fitness, and education-based activities, along with residents making friends through these events.

common 62 reviews mention this

Staff communication and support

Families consistently praise responsive, personable staff who stay available for questions.

Many reviews focus on staff being attentive and easy to work with, including their willingness to answer questions and help families through transitions. Residents are described as being treated with dignity and cared for by teams that are familiar with their needs and routines. Multiple reviewers also call out specific individuals for being supportive and professional, reinforcing how the day-to-day experience feels to families.

common 21 reviews mention this

Food and dining are a highlight

Dining comes up frequently, with residents and families saying the food is enjoyable.

Reviews often mention meals as a standout part of the experience, with some describing their loved ones as eating well and enjoying meal options. Several reviewers connect dining with daily comfort and routine, noting that food and meal service are part of what helps residents stay content. The community also offers restaurant-style dining and room service-style options in its overall dining approach.

  • A cozy dining area with neatly arranged tables and chairs, featuring wood flooring and large windows.
  • Elegant dining room with chandeliers and neatly arranged tables under natural light.
  • A well-decorated dining area with elegant chandeliers and neatly arranged tables and chairs.
common 24 reviews mention this

Cleanliness and well-kept spaces

Residents and visitors repeatedly describe the building as clean and well maintained.

A frequent positive point is cleanliness, with multiple reviews saying the facility and grounds look well kept. Families also describe a pleasant, calm environment with spaces that are comfortable to spend time in. Some reviewers add details about the condition of rooms and common areas, while others specifically contrast their experience with concerns they had elsewhere.

caveat 6 reviews mention this

Care delivery concerns appear in outliers

A small number of reviews raise serious concerns about medication and safety practices.

While most feedback is positive, a few reviews describe major breakdowns related to medication handling, supervision, and safety, including claims about missed monitoring and serious incidents. Those reviewers say their loved ones experienced harm and that their concerns were not adequately addressed. Even with the overwhelmingly positive themes, these outlier accounts are strong enough to consider carefully alongside the rest of the reviews.

caveat 4 reviews mention this

Pricing can feel high for some

Some families say the overall cost did not fit their budget.

A recurring concern from a few reviewers is that the community felt too expensive or that cost was a deciding factor. One reviewer explicitly frames the experience as a costly apartment-style setup. Another mentions price as part of why they considered alternatives, even when the facility itself looked appealing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 104 resident community capacity 104 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Philadelphia International (15 miles away) Philadelphia International (15 miles away)
  • New Castle County (21 miles away) New Castle County (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Wine tasting Wine tasting

Languages Spoken

  • English English

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Nearby Places of Interest

This part of West Chester, Pennsylvania offers a variety of amenities that cater to seniors looking for a quiet and convenient place to live. With several places of worship nearby, including the Willistown United Methodist Church and St Paul's Episcopal Church, residents can easily find spiritual support and community. There are also multiple physicians' offices and pharmacies within close proximity, ensuring easy access to healthcare services. The area boasts several parks such as Ridley Creek State Park and Marshall Square Park, providing opportunities for outdoor recreation and relaxation. Additionally, there are plenty of cafes and restaurants like Starbucks, Gemelli Artisanal Gelato & Dessert Cafe, Chipotle Mexican Grill, and Flying Pig Saloon for dining options. Transportation is readily available with nearby SEPTA stations and hospitals like Chester County Hospital and Paoli Hospital offer quality medical care. For entertainment, seniors can enjoy movies at AMC DINE-IN Painters Crossing 9 or Regal Brandywine Town Center. Overall, this part of West Chester provides a peaceful yet vibrant environment for seniors looking to retire in a welcoming community.

Places of Worship

  • Willistown United Methodist Church (0.5 miles)
  • St Paul's Episcopal Church (6.5 miles)
  • St Anastasia Rectory (6.5 miles)

Physicians

  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (0.8 miles)
  • Penn Internal Medicine (4.6 miles)
  • Fern Hill Medical Campus (4.8 miles)
  • Chin, Katherine Gateway Internal Medicine of West Chester (5.1 miles)
  • Mid Atlantic Retina (5.2 miles)
  • Pulmonary Consultants (5.5 miles)
  • Main Line Center For Oral & Facial Surgery (5.5 miles)

Pharmacies

  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4.9 miles)
  • CVS Pharmacy (5 miles)
  • CVS Pharmacy (5.1 miles)
  • CVS Pharmacy (5.4 miles)
  • Walgreens (5.4 miles)

Parks

  • Ridley Creek State Park (3.2 miles)
  • Goose Creek Park (3.4 miles)
  • Marshall Square Park (5.3 miles)
  • Stroud Nature Preserve (7.7 miles)
  • Wilson Farm Park (7.8 miles)
  • Clem MacRone Memorial Park (9.6 miles)

Cafes

  • Starbucks (3.8 miles)
  • Gemelli - Artisanal Gelato & Dessert Cafe (5.3 miles)
  • Starbucks (5.4 miles)
  • Styer's Garden Cafe (5.8 miles)
  • Starbucks (5.8 miles)
  • Starbucks (5.9 miles)
  • Giant Cafe (6.3 miles)

Restaurants

  • Chipotle Mexican Grill (4.4 miles)
  • Levante Brewing Company (4.6 miles)
  • Anthony's Pizza & Italian Restaurant (4.9 miles)
  • Flying Pig Saloon (5 miles)
  • Brick & Brew Gastropub (5 miles)
  • Chick-Fil-A (5 miles)
  • Square Bar (5.2 miles)

Transportation

  • Septa Malvern Station (5 miles)
  • SEPTA/Amtrak: Paoli Station (5.5 miles)
  • Exton Station (EXT) (7.3 miles)

Hospitals

  • Family Lounge (5.2 miles)
  • Chester County Hospital (5.2 miles)
  • Riddle Hospital (5.3 miles)
  • Paoli Hospital (5.4 miles)

Theaters

  • AMC DINE-IN Painters Crossing 9 (6.2 miles)
  • Movie Tavern Exton (7.6 miles)
  • Regal Brandywine Town Center (9.3 miles)

Frequently Asked Questions

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