Aventura At Pembrooke

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  • Interior

    A modern reception area with a sleek counter and welcoming ambiance.

  • Building

    Aerial view of a large building with architectural features surrounded by greenery.

  • Architecture

    Exterior view of a healthcare facility with a brick facade.

  • Dining

    A spacious community dining area with multiple tables and chairs, featuring a television for entertainment.

  • Landscaping

    A beautifully designed house with modern architecture, surrounded by well-maintained landscaping and under a clear blue sky.

  • Lighting

    A stylish hallway showcasing modern design with a striking black and white geometric floor pattern.

  • Outdoor

    A well-maintained property featuring a distinctive architectural building, surrounded by lush green grass.

  • Natural Light

    A modern office space featuring a collaborative table and shelving, designed to foster creativity.

  • Exercise Equipment

    An interior view of a rehabilitation center featuring exercise equipment, chairs, and mirrors.

  • Gym

    A spacious indoor gym featuring wooden training equipment and a well-defined exercise area.

Aventura At Pembrooke

1130 West Chester Pike, West Chester, PA 19380

For more information about senior living options: (844) 490-3973

2.6 from 23 reviews
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Skilled Nursing Facility

Overall Review of Aventura At Pembrooke

Pros

  • pro The staff at Aventura at Pembrooke has been described as kind and caring by family members.
  • pro Residents have received excellent clinical care, particularly highlighting the phenomenal therapy department.
  • pro A family member felt blessed and grateful for the attention and dedication shown by the ownership towards individual resident needs.
  • pro Positive experiences were reported regarding the welcoming and accommodating nature of the staff during admissions.
  • pro One reviewer noted that their father emerged stronger after a short-term stay at the facility.
  • pro Recent management changes have led to improvements in the atmosphere, making it happier and friendlier overall.

Cons

  • pro The facility is dirty and dated, with mildew on the ceiling tiles and possible rodent remains on the floors.
  • pro Residents have sat in feces for hours, and their call bells were taken away, leaving them unable to request help.
  • pro Staff members are rude and often talk badly about other residents.
  • pro There is a lack of communication, as calls to the nursing station often go unanswered.
  • pro Activities provided are boring and poorly organized, leading to resident dissatisfaction.
  • pro The food served is cold and unappetizing, contributing to an overall negative living experience.
  • pro Personal items belonging to residents frequently go missing without explanation.
  • pro Residents experience neglect in their medical care, including missed medication for serious health conditions.
  • pro There is a constant turnover of staff, creating instability and concern for residents' well-being.
  • pro Despite renovations in some areas, the facility still has a bad smell and feels unsafe or unsanitary overall.

Review

The reviews of various nursing facilities highlight a stark and troubling reality that many families face when seeking care for their loved ones. The accounts vary from deeply negative experiences characterized by neglect and unsanitary conditions to more satisfactory ones where residents and their families express gratitude for the quality of care provided. A recurring theme throughout these narratives is the significant variability in staff professionalism, facility cleanliness, resident dignity, and overall management.

Many reviewers express a profound dissatisfaction with institutions like Aventura at Pembrooke, emphasizing alarming incidents that took place during their loved ones’ stays. One reviewer describes an unsettling scenario in which their father was left in soiled clothing for hours after requesting assistance. Calls to nursing staff often went unanswered, leading to feelings of helplessness and frustration among family members concerned for their loved one’s well-being. The consistent mention of poor communication—especially with staff being unresponsive or dismissive—further amplifies residents' anguish. For families trying to check on their relatives, constant busy signals when attempting to reach the facility add to the growing discontent.

The cleanliness and maintenance of these facilities also come under fire. Multiple reviewers have reported unsanitary conditions such as dirty floors, mildew, and even possible rodent remains—all environments that could easily aggravate residents' physical conditions or mental states. One individual characterized the atmosphere as "scary" enough to induce anxiety attacks while highlighting that they would not allow a pet to stay in such dire circumstances. This sentiment underscores an essential expectation: basic hygiene and upkeep are prerequisites for any establishment responsible for vulnerable populations.

Despite these negative accounts, some individuals assert that positive changes are occurring within certain facilities due to new management or renovations aimed at improving both the environment and the level of care provided. For instance, one reviewer mentions how new ownership has resulted in evident upgrades across both infrastructure and human resources, resulting in a more welcoming atmosphere where staff are described as caring and accommodating toward residents’ needs. These testimonials affirm that despite prevailing issues—like staff shortages common across healthcare settings—a dedicated workforce can significantly influence patient outcomes.

In stark contrast, those who remain dissatisfied frequently cite persistent issues that have led them to consider alternative options entirely. Some suggest they would prefer living on the streets over placing a loved one in an environment perceived as neglectful or hostile. Testimonies regarding staff rudeness further compound this issue; instances where nurses were overheard making disparaging remarks about patients only add fuel to criticisms regarding personnel professionalism.

Ultimately, these reviews encapsulate a reality fraught with inconsistency within nursing home care standards. Families desiring peace of mind must navigate treacherous waters rife with personal anecdotes reflecting both horror stories filled with neglect and positivity stemming from newfound hope through improved management practices. This contrasted landscape necessitates vigilance from family members seeking suitable long-term care options while encouraging potential providers to recognize the immense responsibility entrusted upon them by residents and their families alike; it is crucial not only for operational success but for fostering dignified living environments essential for vulnerable individuals relying on such services.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (19 miles away) Philadelphia International (19 miles away)
  • New Castle County (20 miles away) New Castle County (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.

Description

Aventura At Pembrooke in West Chester, PA is a beautiful assisted living community that offers a wide range of amenities and care services. The community prioritizes the comfort and well-being of its residents by providing a variety of conveniences to enhance their daily lives.

Residents can enjoy visiting the on-site beauty salon to pamper themselves or relax in the fully furnished accommodations that offer cable or satellite TV for entertainment. Aventura At Pembrooke also provides community-operated transportation for residents' convenience, making it easy to get around town and attend appointments.

For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.

A variety of activities are offered at Aventura At Pembrooke, including fitness programs and resident-run activities. Planned day trips provide opportunities for exploration and socialization. Concierge services are available to help residents with any requests they may have.

The community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access essential services and enjoy nearby attractions.

In terms of care services, Aventura At Pembrooke employs a 24-hour call system and provides 24-hour supervision for peace of mind. Assistance is available with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper medication support.

A mental wellness program focuses on promoting emotional well-being among residents. Transportation arrangements are made for non-medical needs as well as medical appointments. Diabetes diets are accommodated for those who require them.

Overall, Aventura At Pembrooke offers a vibrant assisted living community where residents can experience an active and engaging lifestyle while receiving personalized care in a comfortable and secure environment.

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Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Gemelli - Artisanal Gelato & Dessert Cafe (2 miles)
  • Giant Cafe (2.8 miles)
  • Starbucks (5 miles)
  • Stolen Sun (5.9 miles)
  • Styer's Garden Cafe (6.1 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (4.6 miles)

Restaurants

  • Chipotle Mexican Grill (1 miles)
  • Levante Brewing Company (1.7 miles)
  • Square Bar (1.7 miles)
  • Split Rail Tavern (1.9 miles)
  • Freddy's Frozen Custard (4.3 miles)
  • On The Border Mexican Grill & Cantina (4.8 miles)
  • Appetites On Main (4.9 miles)

Physicians

  • Fern Hill Medical Campus (1.5 miles)
  • Chin, Katherine Gateway Internal Medicine of West Chester (1.6 miles)
  • Penn Internal Medicine (2 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (2.6 miles)
  • Brandywine Valley Pain Control Center (5.7 miles)
  • Pulmonary Consultants (5.9 miles)
  • Nemours Children's Health (6 miles)

Hospitals

  • Family Lounge (1.7 miles)
  • Chester County Hospital (1.7 miles)
  • Paoli Hospital (6.3 miles)
  • Riddle Hospital (8.3 miles)

Parks

  • Marshall Square Park (1.9 miles)
  • Goose Creek Park (2.8 miles)
  • Stroud Nature Preserve (4.3 miles)
  • Ridley Creek State Park (6.5 miles)
  • Lionville Park (7.2 miles)
  • Wilson Farm Park (9.4 miles)

Places of Worship

  • Willistown United Methodist Church (3.9 miles)
  • St Paul's Episcopal Church (4.6 miles)
  • Saint Joseph Church (8.2 miles)

Transportation

  • Exton Station (EXT) (4.5 miles)
  • Septa Malvern Station (5.5 miles)
  • SEPTA/Amtrak: Paoli Station (6.9 miles)
  • Downingtown Station (DOW) (7.8 miles)

Theaters

  • Movie Tavern Exton (4.8 miles)
  • AMC DINE-IN Painters Crossing 9 (6 miles)
  • Regal Brandywine Town Center (9.5 miles)

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