The Hickman in West Chester, PA

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  • Interior

    A cozy living room with a grand piano and a bookshelf filled with books.
  • Outdoors

    A group of seniors enjoying a casual conversation at a patio table with drinks.
  • Decor

    A cozy living room with a fireplace and comfortable seating area.
  • Living Room

    A cozy living room with comfortable seating, a round table, built-in shelves, and a television.
  • Building

    A modern brick residential building under a clear blue sky.
  • Architecture

    This image shows a charming brick house with a welcoming entrance, surrounded by lush greenery and trees.
  • Bedroom

    A cozy bedroom with a single bed, a large window, and comfortable furniture.
  • Windows

    A cozy and elegantly decorated living room featuring a sofa, armchairs, and a coffee table on hardwood flooring.
  • Dining

    A modern kitchen and dining area with wooden flooring and elegant furniture.
  • Landscaping

    A modern apartment building with multiple balconies and well-maintained landscaping.
  • Kitchen

    A cozy kitchen viewed through a room lined with wooden bookshelves.
  • Entrance

    Two elderly individuals walking together towards a home's entrance, showcasing companionship and support.
  • Outdoor Seating

    A charming porch with rocking chairs and potted plants overlooking a suburban neighborhood.
  • Porch

    A young child interacts with elders on a porch filled with rocking chairs.

The Hickman in West Chester, PA

The Hickman is an assisted living and memory care community in West Chester, PA.

Information last verified:

400 North Walnut Street, West Chester, PA 19380

For more information about senior living options: (866) 208-4318

4.5 from 76 reviews
5 stars
55
4 stars
14
3 stars
1
2 stars
3
1 stars
3

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2021

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The Hickman Costs & Pricing

The Hickman offers competitive pricing for its accommodations when compared to both Chester County and the broader Pennsylvania market. For a studio apartment, residents can expect to pay $3,450 per month, which is notably lower than the county average of $4,262 and also more affordable than the state average of $3,737. One-bedroom options at The Hickman are similarly priced at $3,750, providing a cost-effective alternative to the county's average of $4,319 and slightly less than Pennsylvania's average of $4,006. However, it's worth noting that the semi-private room rate is significantly higher at $6,810 compared to both Chester County's average of $4,429 and the statewide figure of $3,542. Overall, while The Hickman presents value in its studio and one-bedroom offerings, prospective residents should carefully consider their options regarding semi-private accommodations.

Floor plansThe HickmanChester CountyPennsylvania
Studio$3,450$4,262$3,737
1 Bedroom$3,750$4,319$4,006
Semi-Private$6,810$4,429$3,542

Overall Review of The Hickman

caveat 4 reviews mention this

Care quality feels inconsistent

Some residents’ families describe care that was uneven and hard to correct quickly.

A few reviews raise concerns about follow-through, including missed basic needs and medication or equipment not being handled as expected. Others describe delays or gaps during dementia-related needs, with one family saying a loved one ended up moving out after an unsuccessful experience. There are also comments that the approach could be too hands-off for residents needing proactive follow-up and communication.

common 8 reviews mention this

Food is frequently praised

Food is a standout for many families, with residents often described as enjoying meals.

Several reviews call out the quality of the meals, describing the food as fantastic or excellent. A few families also mention specific preferences and note that alternatives can be offered on some days. For residents in structured dining routines, multiple reviewers describe food as part of the day’s schedule and community togetherness.

common 8 reviews mention this

Activities are a major part

Families frequently mention an active schedule with plenty to do.

Many reviews describe frequent activities, from group events to outings and day-to-day programs. Several families say staff help residents get involved quickly, including for memory care and respite stays. Others emphasize ongoing engagement, including exercise groups and structured activities running through the day.

caveat 3 reviews mention this

Pricing may fit or feel high

Pricing comes up as a mix of reasonable and still more than some families expected.

Some reviewers say the costs felt more than they wanted to pay, citing smaller rooms and higher overall expense. Others describe the cost as comparative to other options, and at least one person highlights a reasonable entrance fee. Overall, pricing feedback is mixed, so it appears especially important to review room types and what’s included.

common 18 reviews mention this

Staff warmth shows up often

Many families describe caregivers as kind, supportive, and responsive to needs.

Across reviews, families commonly describe staff as helpful and caring, including assistance with settling in and day-to-day support. Several reviewers specifically mention feeling reassured about safety and comfort, and others praise communication and updates for family members. Even where care concerns are raised, a few comments still single out individual caregivers as going beyond the basics.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 85 resident community capacity 85 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • New Castle County (20 miles away) New Castle County (20 miles away)
  • Philadelphia International (20 miles away) Philadelphia International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting chaplain or priest Visiting chaplain or priest

Virtual Tour

Nearby Places of Interest

This part of West Chester, Pennsylvania offers a peaceful and convenient location for senior living. With several parks nearby such as Marshall Square Park and Ridley Creek State Park, residents can enjoy nature and outdoor activities. There are also a variety of restaurants, cafes, and pharmacies within close proximity, providing easy access to dining options and healthcare services. For medical needs, there are reputable physicians and hospitals in the area including Chin, Katherine Gateway Internal Medicine of West Chester and Chester County Hospital. Additionally, transportation options are readily available with train stations like Exton Station and Downingtown Station nearby. Overall, this neighborhood provides a comfortable and well-equipped environment for seniors looking to settle down in a vibrant community.

Parks

  • Marshall Square Park (0.2 miles)
  • Stroud Nature Preserve (2.3 miles)
  • Goose Creek Park (3.8 miles)
  • Lionville Park (6.3 miles)
  • Ridley Creek State Park (8.3 miles)

Restaurants

  • Split Rail Tavern (0.3 miles)
  • Square Bar (0.3 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • Levante Brewing Company (1.5 miles)
  • On The Border Mexican Grill & Cantina (4.1 miles)
  • Appetites On Main (4.2 miles)
  • Freddy's Frozen Custard (4.5 miles)

Cafes

  • Gemelli - Artisanal Gelato & Dessert Cafe (0.3 miles)
  • Giant Cafe (0.9 miles)
  • Starbucks (1.6 miles)
  • Starbucks (4.5 miles)
  • Stolen Sun (5.3 miles)
  • Coffee Cup Restaurant (5.9 miles)
  • Styer's Garden Cafe (6.8 miles)

Physicians

  • Chin, Katherine Gateway Internal Medicine of West Chester (0.5 miles)
  • Fern Hill Medical Campus (1.4 miles)
  • Penn Internal Medicine (1.9 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (4.6 miles)
  • Brandywine Valley Pain Control Center (4.6 miles)
  • Nemours Children's Health (4.9 miles)
  • Chester County Eyecare Associates (4.9 miles)

Hospitals

  • Family Lounge (0.5 miles)
  • Chester County Hospital (0.6 miles)
  • Paoli Hospital (7.8 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.5 miles)
  • Walmart Pharmacy (4.3 miles)

Transportation

  • Exton Station (EXT) (3.9 miles)
  • Downingtown Station (DOW) (6.1 miles)
  • Septa Malvern Station (7 miles)
  • SEPTA/Amtrak: Paoli Station (8.5 miles)
  • SEPTA Thorndale Station (8.5 miles)

Theaters

  • Movie Tavern Exton (4.1 miles)
  • AMC DINE-IN Painters Crossing 9 (6.4 miles)

Places of Worship

  • St Paul's Episcopal Church (4.8 miles)
  • Willistown United Methodist Church (5.9 miles)
  • Saint Joseph Church (6.5 miles)

Frequently Asked Questions

How much does it cost to live at The Hickman in West Chester, PA?
What floor plans and room types does The Hickman offer?
Where is The Hickman?
Does The Hickman provide care for residents with dementia or Alzheimer's disease?
What photos are available for The Hickman in West Chester, Pennsylvania?

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