West Chester Rehabilitation & Healthcare Center in West Chester, PA

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  • Interior

    A cozy bedroom with floral curtains and a comfortable chair by the window.
  • Decor

    A welcoming entrance decorated with pumpkins and hay bales for the fall season.
  • Windows

    A cozy sunroom with wicker furniture and large windows letting in natural light.
  • Outdoor

    Welcome to West Chester, located at 800 W. Miner St.
  • Exercise Equipment

    A spacious rehabilitation therapy room equipped with exercise machines and facilities for physical therapy.
  • Healthcare

    A hospital room with two beds, separated by a curtain, featuring large windows and floral decorations.
  • Rehabilitation

    Sign for West Chester Rehabilitation and Healthcare Center located at 800 W. Miner St.

West Chester Rehabilitation & Healthcare Center in West Chester, PA

800 West Miner Street, West Chester, PA 19382

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
87
4 stars
3
3 stars
2
2 stars
0
1 stars
8

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Overall Review of West Chester Rehabilitation & Healthcare Center

Pros

  • pro The patient reports that their stay at Rehab has helped them tremendously.
  • pro The aides are described as very nice, including Precious, Nicola, Nicholas, and Chuck.
  • pro Jeannine and Mary from Admissions are very helpful.
  • pro Overall, it was a great experience and the patient would recommend the facility.
  • pro The renovations look great, and the patient looks forward to seeing how they turn out.
  • pro The husband’s grandmother has been happy here and is getting stronger with each visit.
  • pro The grandmother has had no complaints, enjoys therapy, and loves her nurse.
  • pro The staff are friendly and positive and provide answers to health questions and needs.
  • pro The facility is clean, and the food is good.
  • pro The patient loves their aides and has made a good friend; they enjoy their room view.
  • pro The staff pay attention to needs and the experience has improved during the stay.
  • pro Nurses and CNAs are great; there are plenty of activities; the room is comfortable; renovations are nice; physical therapy is outstanding.
  • pro The environment feels safe, homey, and the staff are caring and professional.

Cons

  • pro The facility is described as horrible, with no shower offered, dirty sheets, and rodents in the courtyard.
  • pro The administration and kitchen staff are unsatisfactory, and there are ongoing communication problems at the facility.
  • pro It was a total nightmare, with no private rooms, a loud roommate, and an ultrasound reportedly denied.
  • pro On the third floor, residents are often not properly dressed, lying in urine, and linens are never available; rooms are filthy.
  • pro Roaches, ants, and mice are seen in the building, and some staff are rough, unprofessional, and not caring.
  • pro Basic hygiene protocols are ignored, staff yell in the hallways, and call bells are turned off or ignored, delaying care.
  • pro The second-floor residential unit is described as a disgrace, and families are advised to look elsewhere.
  • pro A loved one’s wounds were not cared for properly, leading to infection and death; the facility is not recommended.

Review

West Chester Rehabilitation & Healthcare Center is best suited for families seeking robust short-term rehabilitation with active therapy, where the focus is on getting stronger and returning home. The center earns traction from residents and families who prize practical, hands-on therapy, responsive nursing and aide teams, and a generally warm, family-like atmosphere. The renovated common areas and improved spaces appeal to those who want a brighter, more inviting setting as a backdrop for recovery. Those who want structured activity programming and clear, consistent communication about progress will find value here. In short, this community excels when the immediate goal is skilled rehab care delivered with attention and companionship.

Alternatives become worth considering for residents with long-term residential needs, complex wound care, or unwavering requirements for private rooms and pristine infection control. Several reviews flag ongoing concerns about the residential unit, private room availability, and overall consistency of care in non-therapy settings. Families prioritizing uninterrupted overnight staffing, predictable safety measures, or rigorous housekeeping and odor-free environments may find other options that better align with those expectations. For dementia care, end-of-life considerations, or residents requiring around-the-clock supervision, a more consistently staffed, privacy-focused facility could prove superior.

On the plus side, the strongest, recurring positives center on therapy and frontline caregiving. Physical therapy and nursing staff are frequently described as competent, dedicated, and genuinely caring, with individual aides and nurses earning standout recognition. The atmosphere during rehab- focused stays is often described as supportive and encouraging, with residents forming bonds with aides and therapists who push toward achievable goals. Residents consistently note that the staff’s warmth, the quality of meals, and the environment’s renovated feel contribute meaningfully to recovery and daily comfort, reinforcing the value of the rehab program when that is the top priority.

However, the most serious concerns appear in non-therapy areas and long-term care experiences. A substantial number of reviews recount dirtier rooms, pests, odors, and inconsistent housekeeping, sometimes coupled with delayed or inadequate responses to call bells and urgent needs. Instances of understaffing and slow medication administration recur in the narrative, alongside reports of confrontational or unprofessional behavior and cited safety lapses. Several families describe rooms that were not private, with roommates shared for extended periods, and disputes over care plans or admission status. Taken together, these experiences raise legitimate questions about daily supervision, infection control, and the consistency of non-therapy services.

The tension between strong rehab outcomes and weaker residential care signals a clear verdict: West Chester Rehab can deliver excellent progress for short-term recovery, with patients leaving stronger and more capable and families feeling reassurance from a responsive clinical team. Yet for residents who require steady, round-the-clock oversight, unwavering cleanliness standards, and consistent, private accommodations, the cons may overshadow the pros. The best-fit decision weighs the primary objective, rapid rehab gains and return home against the need for unwavering daily safety and long-term residential quality. If rehab is the priority and tours confirm strong PT, nursing, and admissions support, this center stands out as a durable option; if long-term care, privacy, and pristine everyday conditions are non-negotiable, it may be wise to look elsewhere.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Castle County (19 miles away) New Castle County (19 miles away)
  • Philadelphia International (21 miles away) Philadelphia International (21 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The West Chester Rehabilitation & Healthcare Center in West Chester, PA is a skilled nursing facility that offers comprehensive care services for seniors. With 24-hour supervision and assistance with activities of daily living, residents can feel confident in their safety and well-being.

The center provides a range of amenities to enhance the comfort and convenience of residents. Cable or satellite TV, Wi-Fi/high-speed internet, and telephone service are included to keep residents connected to the outside world. The fully furnished accommodations create a cozy and home-like environment, while housekeeping services ensure a clean and tidy living space.

Residents can enjoy the beautiful outdoor spaces and garden area, providing opportunities for relaxation and fresh air. For those who prefer spending time indoors, there is a dining room where delicious meals are prepared and served with special attention to dietary restrictions. Kitchenettes are also available for residents who still enjoy some independent meal preparation.

To ensure residents receive necessary medical care, the center offers coordination with healthcare providers and transportation arrangements for medical appointments. Medication management is provided to help residents adhere to their prescribed medications.

In addition to physical care, the center also prioritizes mental wellness. A mental wellness program is available to support those with cognitive impairments or memory conditions such as mild cognitive impairment or Alzheimer's disease. Specialized memory care programming ensures that residents receive the specific attention they need.

For entertainment and socialization, scheduled daily activities are provided for residents to participate in. Additionally, there are several cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals located nearby for easy access to additional services.

Overall, the West Chester Rehabilitation & Healthcare Center offers a comprehensive assisted living community where seniors can receive personalized care in a comfortable and supportive environment.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.5 miles)

Cafes

  • Giant Cafe (1 miles)
  • Gemelli - Artisanal Gelato & Dessert Cafe (1 miles)
  • Starbucks (2.6 miles)
  • Starbucks (5.6 miles)
  • Coffee Cup Restaurant (6.2 miles)
  • Styer's Garden Cafe (6.2 miles)
  • Stolen Sun (6.3 miles)

Restaurants

  • Split Rail Tavern (1.2 miles)
  • Square Bar (1.4 miles)
  • Levante Brewing Company (1.5 miles)
  • Chipotle Mexican Grill (2.2 miles)
  • Freddy's Frozen Custard (3.8 miles)
  • Northbrook MarketPlace (4.4 miles)
  • On The Border Mexican Grill & Cantina (5.2 miles)

Parks

  • Marshall Square Park (1.4 miles)
  • Stroud Nature Preserve (1.7 miles)
  • Goose Creek Park (3.7 miles)
  • Lionville Park (7.2 miles)
  • Ridley Creek State Park (8.7 miles)

Physicians

  • Penn Internal Medicine (1.6 miles)
  • Chin, Katherine Gateway Internal Medicine of West Chester (1.8 miles)
  • Fern Hill Medical Campus (2.6 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (5.3 miles)
  • Brandywine Valley Pain Control Center (5.5 miles)
  • Chester County Eyecare Associates (5.7 miles)
  • Nemours Children's Health (5.7 miles)

Hospitals

  • Family Lounge (1.8 miles)
  • Chester County Hospital (1.8 miles)
  • Paoli Hospital (9 miles)

Transportation

  • Exton Station (EXT) (5 miles)
  • Downingtown Station (DOW) (6.3 miles)
  • Septa Malvern Station (8.2 miles)
  • SEPTA Thorndale Station (8.4 miles)

Theaters

  • Movie Tavern Exton (5.2 miles)
  • AMC DINE-IN Painters Crossing 9 (5.6 miles)
  • Regal Brandywine Town Center (8.9 miles)

Places of Worship

  • St Paul's Episcopal Church (6.1 miles)
  • Willistown United Methodist Church (6.5 miles)
  • Saint Joseph Church (6.8 miles)
  • Doe Run Presbyterian Church (9.4 miles)

Frequently Asked Questions

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