Personal Care Home in Scottdale, PA

Pros

• The facility is amazing, with compassionate, caring staff who go above and beyond.
• The administration is involved with patients and makes a world of difference.
• The facility puts patients first and treats everyone like family.
• The teamwork ensures care is met and often exceeded, giving the place a warm, family-like atmosphere.
• The therapy department and wound care are top-notch, and the nursing staff are kind and caring.
• The new management team goes above and beyond, and staff work well together as a team.
• CNAs respond to bells quickly and genuinely care about residents, who feel well taken care of and happy.
• The DON and care team show exceptional dedication, ensuring proper supplies and ostomy care when needed.
• The facility is small and home-like, making residents feel valued rather than just a number.
• Staff consistently demonstrate that they truly care about residents, which is evident in everyday care.

Cons

• They described the facility as the worst care imaginable: dirty, understaffed, with little empathy from nurses.
• They reported long delays when calling for help, with some guests waiting 45 minutes or more for assistance.
• They urged others not to send loved ones there and suggested the place should be shut down due to neglect and mismanagement.
• They recounted patients being left in urine, with poor hygiene, terrible food, and rude nurses, and therapy that was rarely provided.
• They claimed ostomy supplies were never ordered, bags leaked, and urgent needs went unaddressed.
• They accused staff of not listening, allowing conditions to deteriorate, and leading to emergency medical situations.
• They criticized the management as terrible and the facility as decrepit.

Review

This community is best suited for families seeking a rehab-forward setting that treats residents like family, with an exceptionally hands-on therapy program and a clearly team-first culture. For post-acute residents whose primary goal is recovery and a safe, steady path back home, Scottdale Healthcare & Rehabilitation Center offers a responsive therapy department, close-knit staff, and a small, homey environment that many families find reassuring. It works best when the emphasis is on intensive rehabilitation, personalized attention, and a positive, encouraging atmosphere from CNAs, nurses, and therapists who know each resident by name. Those who want a facility that doubles as a long-term custodial home or demands flawless, 24/7 medical oversight may find the fit less reliable.

Alternatives become worth considering for residents requiring constant, predictably high-level nursing supervision or for families who cannot tolerate inconsistencies in staffing or care. Several reviews raise red flags about delayed call-bell responses, perceived understaffing on some shifts, and pockets of dissatisfaction that center on food quality, room condition, and administrative responsiveness. Families who prioritize consistently rapid assistance, spotless environments, and a track record of uniformly strong oversight across all shifts should evaluate other options. In short, this community shines in rehab potential but may fall short for those with complex, ongoing medical needs or a history of care that must be meticulously managed around the clock.

The strongest case rests on the proven advantages of therapy and daily caregiving. The therapy team is repeatedly praised for driving progress, with patients walking again, regaining independence, and returning home. Nursing staff and CNAs are described as compassionate, hardworking, and genuinely invested in residents' well-being, often forming bonds that feel familial. The atmosphere carries a palpable sense that staff are in it together, and management is frequently cited as being engaged, involved, and willing to pitch in when challenges arise. For families seeking visible, outcome-driven rehab and a culture that emphasizes patient dignity and encouragement, these positives tend to outweigh other concerns.

Yet the volume and texture of negative experiences cannot be dismissed. A subset of reviews depicts alarming gaps in care: long waits for assistance, inconsistent attention to basic needs, and serious complaints about safety and hygiene. Some families recount troubling medical lapses or miscommunications that culminate in distressing outcomes, raising questions about staff consistency and accountability across shifts. Food quality, room upkeep, and the reliability of non-therapy services appear uneven in a few cases, contributing to a perception that the facility swings between high performance in therapy and uneven execution in daily care. These elements underscore that not every resident will receive the same caliber of experience, even within the same building.

From a leadership perspective, the facility has shown both momentum and volatility. Several reviews highlight a newer management team that has driven improvements, increased teamwork, and a heightened focus on resident safety and satisfaction. On the flip side, persistent complaints about communication gaps, unfulfilled promises, and mixed outcomes from past leadership temper the overall confidence. The true testing ground lies in long-range consistency: can the current leadership sustain staffing stability, transparent communication, and reliable service across all shifts? That answer will largely shape how this community compares to other rehab-focused options in the region.

For families evaluating whether Scottdale is the right choice, the practical formula is clear. If rehabilitation and a family-oriented, compassionate frontline staff drive the decision, and the goal is to reclaim independence with professional backing, this center can deliver compelling results. Prepare with concrete questions: What are current nurse-to-resident ratios on evenings and weekends? How quickly are call bells answered on all floors? Are ostomy or dialysis supplies reliably stocked and promptly provided? What is the plan if a resident needs transport for medical appointments? If the answer is credible and the responses feel accountable, this facility stands a strong chance of meeting expectations. If not, exploring alternatives with steadier staffing and consistently high daily-care metrics is prudent.

This part of Scottdale, Pennsylvania offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With a range of restaurants nearby such as Aumer's Sports Bar & Grille and Tartal's Restaurant, seniors can enjoy a diverse selection of dining options. Additionally, there are several pharmacies in the area including Rite Aid and Med Mart Pharmacy for easy access to medications and healthcare needs. For leisure activities, there are parks like Loucks Park and Mammoth Park where seniors can enjoy outdoor recreation. Places of worship such as First United Church Of Christ and St Rita's Catholic Church provide opportunities for spiritual engagement. Overall, this neighborhood provides a mix of essential services, entertainment options, and community resources that could make it an attractive choice for senior living in Scottdale.

Restaurants

• Aumer's Sports Bar & Grille (1 miles)
• McDonald's (1.2 miles)
• China Buffet (1.3 miles)
• Arby's (1.4 miles)
• Tartal's Restaurant (1.4 miles)
• Carson's Premier Catering (1.4 miles)
• The Filling Station (2.9 miles)

Physicians

• Excela Health (1.1 miles)
• Louis W Catalano Jr MD (2.8 miles)
• Esposito Medical Associates (3.5 miles)
• Navarro Healthcare PC (3.5 miles)
• Excela Health Family Practice (3.5 miles)
• Murat Bankaci (3.6 miles)
• Highland Pediatrics (3.8 miles)

Pharmacies

• Rite Aid (1.2 miles)
• Rite Aid (1.4 miles)
• Specialty Pharmacy Services (2.8 miles)
• Med Mart Pharmacy (3.8 miles)
• Martin's Pharmacy (6.7 miles)
• Pechin Pharmacy (7.2 miles)
• Walmart Pharmacy (7.9 miles)

Parks

• Loucks Park (1.2 miles)
• Mammoth Park (2.7 miles)
• East Park (6.8 miles)
• New Stanton Park (7.6 miles)
• Youngwood Area Park & Pool (8.3 miles)
• Polymath Park Resort (8.6 miles)
• Youngwood Playground (8.8 miles)

Cafes

• Scottie Dogs & Cones (1.4 miles)

Hospitals

• Highlands Healthstop (1.8 miles)
• Highlands Hospital Dgnstcs (6.3 miles)

Places of Worship

• First United Church Of Christ (2.8 miles)
• St Rita's Catholic Church (6.8 miles)
• Christian Church of Connellsville (6.8 miles)
• New Life Fellowship (8.6 miles)
• St Mary's Byzantine Catholic Church (9.6 miles)
• Indian Head Church Of God (10.7 miles)
• Millertown Community Church (11.7 miles)

Transportation

• Amtrak-Cov (6.7 miles)
• U-Haul Neighborhood Dealer (9.4 miles)

Theaters

• Comet Drive-In Theatre (8.7 miles)