Personal Care Home

Pros

• The staff at the facility treats residents like family, creating a warm and caring environment.
• The Director of Nursing goes above and beyond to ensure proper care and support for residents and their families.
• Nursing staff take the time to educate family members on proper care techniques, fostering a sense of partnership in recovery.
• The facility has responsive CNAs who provide attentive care, making residents feel well taken care of and happy.
• Management consistently goes the extra mile to address questions and concerns from families, enhancing overall satisfaction with the care provided.
• The smaller size of the facility allows for personalized attention, making residents feel valued as individuals rather than just numbers.
• Feedback from family members highlights quick responses from staff when issues arise, demonstrating commitment to resident well-being.

Cons

• The facility never ordered the ostomy supplies needed for the husband, leading to improper care.
• The nursing staff was slow to respond when the husband experienced a leaking bag, causing him significant discomfort.
• The food provided at the facility was consistently terrible, with options like peanut butter and jelly sandwiches for dinner.
• Transportation assurances for dialysis were false, resulting in unexpected ambulance bills that insurance wouldn’t cover.
• A nurse instructed the husband, who could not walk, to get out of bed and walk to the bathroom himself, which prompted concerns about his safety.

Review

The reviews for the facility in question reflect a wide spectrum of experiences, primarily emphasizing its dual nature as both a commendable and a critically deficient establishment. Many families who have entrusted their loved ones to this facility have reported positive outcomes, particularly highlighting the compassionate care provided by the newer staff members. The small-home-like environment allows for personalized attention, which seems to resonate with both residents and family members. For instance, one reviewer shared that their mother received exemplary support from the Director of Nursing (DON), who even took time out of her weekend to address urgent needs related to an ostomy care issue.

This dedication was echoed by another family member who noted how the nursing staff went above and beyond in teaching them how to properly care for an ostomy site. The proactive measures taken by the management—such as establishing a support system for ongoing care after discharge—were met with appreciation. This aspect of personalized care has made many families feel respected and valued, rather than merely viewed as numbers within a larger healthcare system.

In stark contrast, other reviewers voiced grave concerns regarding their loved ones' treatment at the same facility. One particularly alarming account detailed inadequate attention given to an ostomy issue where supplies were not properly ordered or applied. A resident was left during a serious situation involving leaking bile that led to discomfort and distress, exacerbated by slow response times from the staff when called upon for help. These criticisms underline significant lapses in basic caregiving responsibilities that can put residents at risk.

Moreover, reports surfaced about the quality of food served—an essential component of overall patient satisfaction—that fell significantly short of expectations. Instances where residents were offered peanut butter and jelly sandwiches multiple times a week have understandably caused frustration among families concerned about nutritional adequacy and variety in meals. The negligence extended beyond mealtime; it seeped into transportation logistics as well, with unfulfilled promises regarding dialysis transport leading to unexpected ambulance bills for one family's member.

Amidst these troubling narratives lies another perspective from individuals who have had relatively positive interactions with the management team. Some reviewers praised responsiveness and accessibility; they felt heard whenever questions arose or assistance was needed during challenging times. These discrepancies suggest that while certain elements of care may excel, systemic issues still plague some operational aspects within this facility.

Lastly, several families shared anecdotes highlighting moments of kindness from staff members that reinforced the comforting atmosphere they hoped for when choosing this rehabilitation home. One reviewer recounted how attentive staff quickly addressed grooming requests for their grandmother after noticing she looked slightly disheveled—a seemingly small gesture but indicative of deeper values rooted in personalized care.

In conclusion, while there are glowing endorsements praising this facility’s dedicated staff and caring environment, there exists a contrasting reality marked by severe deficiencies in patient care standards and mismanagement issues that cannot be overlooked. Given these mixed reviews reflecting both commendable efforts alongside critical failures, potential residents and their families should approach with caution due diligence before making decisions about long-term placement or recovery services at this institution.

This part of Scottdale, Pennsylvania offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With a range of restaurants nearby such as Aumer's Sports Bar & Grille and Tartal's Restaurant, seniors can enjoy a diverse selection of dining options. Additionally, there are several pharmacies in the area including Rite Aid and Med Mart Pharmacy for easy access to medications and healthcare needs. For leisure activities, there are parks like Loucks Park and Mammoth Park where seniors can enjoy outdoor recreation. Places of worship such as First United Church Of Christ and St Rita's Catholic Church provide opportunities for spiritual engagement. Overall, this neighborhood provides a mix of essential services, entertainment options, and community resources that could make it an attractive choice for senior living in Scottdale.

Restaurants

• Aumer's Sports Bar & Grille (1 miles)
• McDonald's (1.2 miles)
• China Buffet (1.3 miles)
• Arby's (1.4 miles)
• Tartal's Restaurant (1.4 miles)
• Carson's Premier Catering (1.4 miles)
• The Filling Station (2.9 miles)

Physicians

• Excela Health (1.1 miles)
• Louis W Catalano Jr MD (2.8 miles)
• Esposito Medical Associates (3.5 miles)
• Navarro Healthcare PC (3.5 miles)
• Excela Health Family Practice (3.5 miles)
• Murat Bankaci (3.6 miles)
• Highland Pediatrics (3.8 miles)

Pharmacies

• Rite Aid (1.2 miles)
• Rite Aid (1.4 miles)
• Specialty Pharmacy Services (2.8 miles)
• Med Mart Pharmacy (3.8 miles)
• Martin's Pharmacy (6.7 miles)
• Pechin Pharmacy (7.2 miles)
• Walmart Pharmacy (7.9 miles)

Parks

• Loucks Park (1.2 miles)
• Mammoth Park (2.7 miles)
• East Park (6.8 miles)
• New Stanton Park (7.6 miles)
• Youngwood Area Park & Pool (8.3 miles)
• Polymath Park Resort (8.6 miles)
• Youngwood Playground (8.8 miles)

Cafes

• Scottie Dogs & Cones (1.4 miles)

Hospitals

• Highlands Healthstop (1.8 miles)
• Highlands Hospital Dgnstcs (6.3 miles)

Places of Worship

• First United Church Of Christ (2.8 miles)
• St Rita's Catholic Church (6.8 miles)
• Christian Church of Connellsville (6.8 miles)
• New Life Fellowship (8.6 miles)
• St Mary's Byzantine Catholic Church (9.6 miles)
• Indian Head Church Of God (10.7 miles)
• Millertown Community Church (11.7 miles)

Transportation

• Amtrak-Cov (6.7 miles)
• U-Haul Neighborhood Dealer (9.4 miles)

Theaters

• Comet Drive-In Theatre (8.7 miles)