202 Spruce Street, Scottdale, PA 15683
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A deeply troubling narrative unfolds around a facility that was supposed to provide care, but instead became the center of a family's worst fears. The account begins with a father who spent six months there, only to be released one night in February 16. The family says they were never called to be notified of his release, leaving them to discover the situation after the fact. He appeared in nothing but a pair of underwear, a scene that left the family shocked and alarmed as they prepared to see him the next day.
When they visited, they found observable injuries: bruises and scrapes that raised immediate concern. The family asked what had happened, but the staff allegedly lied, insisting that nothing had occurred. They pressed further, and even Joella, the owner who had just returned from a cruise, was questioned. The owner supposedly did not know what had happened either, and the family felt trapped in a web of denial and evasive answers. A troubling detail that compounds the sense of neglect is that an alarm system associated with Rampart had been disabled on the bottom exit door near the father's bed, suggesting a serious lapse in safety and accountability.
The situation took a darker turn as the father was later diagnosed with pneumonia. What the family found most devastating was that no doctor was brought in to examine him, and it took them two months to learn of his passing from the pneumonia. The implication is that medical oversight was lacking at a critical time, and the consequences were fatal. The family's recollection of these events underscores a pattern of what they perceive as neglect, with serious questions about the level of medical attention and oversight the elderly resident received.
The account grows more harrowing with a firsthand confrontation of mistreatment. The narrator recalls sitting in a car one night, watching a 90-year-old man being mistreated by staff. They left the car, entered the facility, and spoke up immediately, only to be met with hostility from an aide who told them to "shut my mouth if i knew what was good for me." This moment intensified the family's resolve to find another home for their father, a search that was tragically interrupted by the father's death before a safe alternative could be found. The experience left the family convinced that the environment was unsafe and abusive.
The critique broadens into systemic accusations: the facility is described as under-staffed, with bedsore problems, and a disturbing claim that residents were not being taken to doctors or seen by medical professionals. The account asserts that one caregiver could be responsible for up to twenty patients, a ratio that screams inefficiency and neglect. Security concerns are raised as well, with claims that doors were not allowed to be locked at night to keep loved ones safe. The reviewer's language conveys a sense of outrage and despair, declaring that the place is horrible and that even a dog would be better treated in such facilities, criticizing the ownership of the establishment.
Throughout, the narrative maintains a consistent thread of accountability and warning. The family points to Joella, the owner, and to Rampart as symbols of a broader failure in standards and oversight. The overarching message is a grave condemnation: a place that allegedly failed to protect its most vulnerable residents, with alarming gaps in communication, medical care, safety, and compassionate treatment. The account closes with a strong insistence that this facility be shut down, reflecting the author's belief that no family should endure what they experienced, and that their loved one's death might have been preventable with proper care and vigilance.
Jo Ella's Personal Care and Respite Care is an exceptional board and care home located in Scottdale, PA. Our community offers a warm and inviting atmosphere where residents can enjoy personalized care and support in a comfortable setting.
Our fully furnished living spaces provide a cozy and homelike environment for our residents. They have access to a spacious dining room where they can enjoy delicious meals prepared by our skilled staff. We take special dietary restrictions into consideration to ensure each resident's unique needs are met.
At Jo Ella's, we offer a range of amenities to enhance the quality of life for our residents. They can relax and unwind in our beautiful garden or outdoor spaces, giving them the opportunity to enjoy some fresh air. Our housekeeping services ensure that their living areas are always clean and tidy.
We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet access and telephone services for our residents. This allows them to stay in touch with loved ones or browse the internet at their convenience.
Our dedicated team of caregivers is trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they need. Medication management is provided to ensure that medications are taken correctly and on time.
To keep our residents engaged and entertained, we offer scheduled daily activities designed to cater to their interests and preferences. Whether it's participating in group activities or enjoying some quiet time alone, there is something for everyone at Jo Ella's.
Convenience is key at Jo Ella's. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, our residents have easy access to all they need within close proximity.
Overall, Jo Ella's Personal Care and Respite Care provides a nurturing environment where seniors can receive personalized care while maintaining their independence and dignity.
Jo Ella S Personal Care And Respite Care is located at 202 Spruce Street, Scottdale, PA 15683 in Westmoreland County, Pennsylvania
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