Davine Care in Pittsburgh, PA

Pros

• The agency truly cares about its clients.
• Ms. Tasha is a wonderful person with a kind heart who cares for her clients and aides.
• The company is very caring, and the owner is highly responsive.
• Miss Tasha is an exceptional woman who demonstrates integrity in professional and personal settings.
• They are amazing people to work with.
• They really care about what they do and show dedication.
• The owners, Mr. and Mrs. Hayes, are extremely professional and genuinely compassionate about their clients.
• Divine showed compassion and quality care for the reviewer’s mother.
• Mrs. Hayes accommodated their family's needs in a timely manner.
• She was honest and upfront about what she could do for them.
• The staff are appreciated for their dedication.

Cons

• The group is disorganized and unprofessional, with unpredictable staffing and constant complaints about payment.
• Destiny Gomez is described as a train wreck in this company and should not be dealt with by anybody.
• Davine Care is described as liars and untrustworthy.
• The owner Lenard is aggressive and his actions are threatening.
• Care professionals are reported as stealing, using drugs, and lacking CPR qualifications on the job.

Review

Davine Care in Pittsburgh is best suited for families that prize a genuinely people-centered approach to caregiving, where leadership is visible and care relationships are valued as much as services rendered. Multiple reviewers highlight Miss Tasha as a standout, an exceptionally kind, responsive advocate who can coordinate and advocate for clients and their families. The owners, Mr. and Mrs. Hayes, come through as professional, deeply engaged, and sincerely committed to tailoring care to individual needs. This combination creates a culture that feels like a true partnership rather than a distant vendor relationship. For families seeking warmth, flexibility, and a hands-on touch from the leadership team, Davine Care offers a compelling alignment of values and daily practice.

Those who may want to consider alternatives are families that require a consistently standard, highly predictable operation. Several reviewers flag issues that could disrupt plans: staffing instability, payroll and scheduling ambiguities, and organizational disarray that can leave families scrambling for coverage or clarity. A few accounts depict leadership or staff behavior as aggressive or unprofessional, and there are troubling anecdotes about unqualified staff, safety concerns, and potentially inappropriate conduct. For households that cannot tolerate variability in who shows up, or who demand airtight administrative processes and robust, verifiable qualifications, other agencies with a longer track record of reliability may be a safer fit.

On the positive side, the strongest pros center on care with heart. The commentary consistently points to compassionate caregivers and a culture of going the extra mile for clients. When the team is aligned, families experience attentive, respectful interactions, responsive communication, and a willingness to accommodate unusual scheduling or evolving care needs. The praise for Miss Tasha and for the Hayes’ leadership underscores a capacity to balance professional standards with personal flexibility, which can translate into calmer days for families navigating medical and logistical complexities. In practice, this means a family can feel seen, heard, and supported as care plans are adjusted to match changing realities.

Yet the cons cannot be dismissed, and they matter in real-world decision-making. The most repeated concerns revolve around staffing rigor and administrative reliability. Reports of frequent shifts, unclear payment practices, and the perception of overworked, under-supported staff raise red flags for families who rely on consistent caregiver coverage for safety and continuity. There are explicit allegations of unprofessional behavior, and at least one review cites aggressive conduct by an owner. Independent verification of licenses, certifications, and background checks is prudent, as is a careful review of payment terms and contingency coverage. The tension between warm, personalized care and organizational fragility is the central risk to weigh.

The key question becomes whether the benefits can offset the risks, and the answer depends on family priorities and risk tolerance. If the priority is a close-knit, compassionate caregiving relationship with leaders who will fight for the family’s needs, Davine Care delivers that potential upside in spades. But if reliability, predictability, and rigorous governance are non-negotiable, the drawbacks may tilt the decision toward alternatives. A practical approach is to frame Davine Care as a candidate for a trial period with explicit guardrails: assign a dedicated primary caregiver when possible, secure a written care plan with defined response times, require clear backup coverage policies, and obtain documentation on staff qualifications and references. Use this period to test communication flow, scheduling predictability, and the consistency of the caregiving team.

Finally, families should enter discussions with Davine Care armed with targeted questions and concrete expectations. Ask who will serve as the primary point of contact, how replacements are managed during vacations or illnesses, and what the onboarding process looks like for new aides. Request a written schedule of who typically works with the client, a copy of all training and certification records, and a transparent payroll and billing outline. Verify that a robust system exists for safeguarding client safety, including CPR-qualified staff where appropriate, and ask for recent client references beyond public reviews. Davine Care represents a compelling option for households that value heartfelt care and responsive leadership, while clearly recognizing that a steady, predictable operation requires extra scrutiny and a candid acceptance of the potential administrative challenges described by reviewers.