Highgate at Paoli Pointe

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  • Interior

    A cozy living room with rocking chairs and a colorful mural, illuminated by natural light from large windows.
  • Decor

    An elegant dining room with neatly set tables and ample natural light.
  • Living Room

    A cozy living room with classic furniture and warm lighting.
  • Building

    The exterior view of a hotel with a covered entrance and landscaped surroundings.
  • Bedroom

    A cozy bedroom with a neatly made bed, bedside tables with lamps, and elegant decor.
  • Windows

    A cozy living room with sofas, armchairs, and a table near the window.
  • Dining

    A cozy indoor cafe with rattan furniture and a striped awning, bathed in natural light.
  • Kitchen

    Minimalist kitchen area in an apartment with white cabinets and a small dining table.
  • Lighting

    A cozy living room with patterned armchairs facing a fireplace, accented by warm lighting and decorative elements.
  • Floor Plan

    A floor plan of a spacious one-bedroom apartment, featuring a living room, kitchen, and closet in approximately 500 square feet.
  • Television

    A cozy living room with a wooden bookshelf, table and chairs, TV, and a potted plant.
  • Lobby

    A spacious lobby with a grand staircase and chandelier.
  • Chandelier

    A spacious dining room with multiple tables and chairs, featuring chandeliers and large windows.
  • Natural Light

    A bright interior space with large windows, plants, and a dining area.

Highgate at Paoli Pointe

Highgate at Paoli Pointe is an assisted living and memory care community in Paoli, PA.

Information last verified:

600 Paoli Pointe Drive, Paoli, PA 19301

For more information about senior living options: (866) 208-4318

4.4 from 115 reviews
5 stars
89
4 stars
9
3 stars
3
2 stars
2
1 stars
12

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2023

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Highgate at Paoli Pointe Costs & Pricing

Highgate at Paoli Pointe offers a range of accommodations at competitive prices compared to Chester County and the broader state of Pennsylvania. For instance, their semi-private rooms are priced at $2,460 per month, significantly lower than the county average of $4,429 and the state average of $3,542. Meanwhile, both studio and one-bedroom units are available for $4,950, which is above the local county rate but remains in line with statewide averages. The two-bedroom option stands out with a monthly cost of $7,410; while this is higher than the county's average of $5,110 and the state's rate of $4,242, it reflects the premium features and services that Highgate provides. Overall, Highgate at Paoli Pointe presents a compelling case for value in senior living accommodations while maintaining a balance between quality and affordability.

Floor plansHighgate at Paoli PointeChester CountyPennsylvania
Semi-Private$2,460$4,429$3,542
Studio$4,950$4,262$3,737
1 Bedroom$4,950$4,319$4,006
2 Bedrooms$7,410$5,110$4,242

Overall Review of Highgate at Paoli Pointe

common 24 reviews mention this

Staff care and communication vary

Residents and families describe both responsive staff and breakdowns in follow-through.

Many reviews highlight staff who are friendly, attentive, and willing to talk with residents and families, including help with care coordination and keeping people informed. Other reviews describe frequent communication and response-time concerns tied to call buttons, staffing gaps, and neglect, including reports of missed help. A few reviewers also point to staff turnover and leadership changes affecting consistency. Overall, residents and families paint a mixed picture of how reliably care shows up day to day.

common 19 reviews mention this

Dining is a frequent point

Food quality is a recurring theme, with residents praising meals in some reviews and criticizing them in others.

Several reviews say the dining experience is a strong spot, describing good food and meals served in a way that feels more like dining than cafeteria-style feeding. Other reviews are much less positive, saying the food looks bad or is dreadful, and some mention the dining room being closed at times for repairs. Some families also describe diet needs and meal support through the broader dining routine. Taken together, dining is consistently mentioned—but not always in the same direction.

caveat 17 reviews mention this

Staffing and safety concerns recur

Some residents and families report understaffing and safety breakdowns that affected daily care.

A number of negative reviews point to short staffing, high turnover, and problems with coverage—especially on evenings or overnight—leading to delayed assistance. Multiple reviewers mention call button or help-response issues, along with examples of residents left unattended or needing urgent follow-up. There are also concerns about hygiene, room cleanliness, and safe conditions, including reports of falls and difficulty getting timely help. Even among reviews that are generally positive, the safety and staffing theme shows up as a key caveat.

caveat 6 reviews mention this

Pricing feels affordable or costly

Pricing is discussed both as reasonable and as expensive, depending on the reviewer’s experience.

Some reviewers describe the pricing as reasonable compared with other facilities or note a moderate cost for the level of care they expected. Others call out higher rates, billing problems, and rent or care-cost increases, including complaints that costs rose after a change in care needs. One review also contrasts the community’s pricing with what families faced elsewhere. With both positive and negative mentions, cost satisfaction depends heavily on each reviewer’s situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 124 resident community capacity 124 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Philadelphia International (17 miles away) Philadelphia International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Wine tasting Wine tasting

Nearby Places of Interest

Located in Paoli, Pennsylvania, this area offers a convenient and vibrant community for senior living. With multiple pharmacies nearby such as Walgreens and CVS Pharmacy, accessing medication and healthcare services is easy. Transportation options are also plentiful with SEPTA/Amtrak stations nearby for convenient travel. There are various cafes like Starbucks and Nordstrom Ebar Artisan Coffee for social outings and dining options including Brick & Brew Gastropub and Chick-Fil-A. Medical care is readily available with several physicians' offices and hospitals like Paoli Hospital in close proximity. Additionally, the area boasts beautiful parks like Wilson Farm Park and Valley Forge National Historical Park for leisurely strolls and enjoying nature. Overall, Paoli provides a well-rounded and accommodating environment for seniors looking to live comfortably in the community.

Pharmacies

  • Walgreens (0.1 miles)
  • CVS Pharmacy (0.2 miles)
  • Penn Medicine Valley Forge Pharmacy (1.6 miles)
  • CVS Pharmacy (2.3 miles)
  • Rite Aid (2.4 miles)
  • Wegmans (2.4 miles)
  • Endo Pharmaceuticals (3.3 miles)

Transportation

  • SEPTA/Amtrak: Paoli Station (0.4 miles)
  • Septa Malvern Station (2.1 miles)
  • Septa: Radnor Station (5.3 miles)
  • Exton Station (EXT) (7.8 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.2 miles)
  • Nordstrom Ebar Artisan Coffee (5.4 miles)
  • Starbucks (5.9 miles)
  • Panera Bread (6 miles)

Physicians

  • Main Line Center For Oral & Facial Surgery (1.3 miles)
  • Main Line Health King of Prussia (4.7 miles)
  • Children's Hospital of Philadelphia - Specialty Care Center (4.8 miles)
  • Phoenixville Valley Forge Dermatology Associates (5.1 miles)
  • Mid Atlantic Retina (5.2 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (5.7 miles)
  • Dr Solis's Office (6.4 miles)

Hospitals

  • Paoli Hospital (1.3 miles)
  • Phoenixville Hospital (5.9 miles)
  • Universal Health Services (6.2 miles)
  • Chester County Hospital (8.3 miles)
  • Family Lounge (8.3 miles)
  • Bryn Mawr Hospital (8.4 miles)
  • Einstein Collegeville (8.6 miles)

Restaurants

  • Brick & Brew Gastropub (1.7 miles)
  • Flying Pig Saloon (2 miles)
  • Anthony's Pizza & Italian Restaurant (2.2 miles)
  • Venice Pizza & Pasta (2.6 miles)
  • Sly Fox Taphouse at the Grove (2.7 miles)
  • Chick-Fil-A (2.9 miles)
  • Cedar Hollow Inn Restaurant & Bar (3.2 miles)

Parks

  • Wilson Farm Park (2.3 miles)
  • Valley Forge National Historical Park (4.9 miles)
  • Ridley Creek State Park (7.1 miles)
  • Clem MacRone Memorial Park (7.3 miles)
  • Upper Schuylkill Valley Park (8.4 miles)
  • Marshall Square Park (8.6 miles)
  • Goose Creek Park (8.6 miles)

Theaters

  • Regal UA King Of Prussia 4DX, IMAX & RPX (5.4 miles)
  • Movie Tavern Exton (8.1 miles)

Places of Worship

  • Willistown United Methodist Church (5.6 miles)
  • St Paul's Episcopal Church (6 miles)
  • St Anastasia Rectory (6.4 miles)

Frequently Asked Questions

How much does it cost to live at Highgate at Paoli Pointe in Paoli, PA?
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Where is Highgate at Paoli Pointe?
Does Highgate at Paoli Pointe provide care for residents with dementia or Alzheimer's disease?
Does Highgate at Paoli Pointe allow residents to have pets?
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