Daylesford Crossing

Pros

• The staff at Daylesford Crossing is described as friendly, caring, and attentive, creating a welcoming environment for residents.
• Residents enjoy a variety of engaging activities and events, such as themed celebrations that promote social interaction.
• The facility is noted for its cleanliness and beautiful surroundings, contributing to a pleasant living atmosphere.
• Many families appreciate the responsiveness of the medical staff and their willingness to address concerns.
• Residents have formed friendships and have had positive experiences that enhance their quality of life while living at Daylesford Crossing.
• The care services provided are recognized as excellent, with personalized attention to individual resident needs.
• Families feel reassured knowing their loved ones are happier and more active in this supportive community.

Cons

• Some staff in the memory care unit handled residents roughly, leading to bruises and neglectful situations.
• The facility's management was indifferent and sometimes hostile, particularly in disagreements with hospice care staff.
• Residents experienced significant delays in receiving help when pressing their call buttons, sometimes waiting up to an hour.
• There were instances of high turnover among aides, which impacted the consistency of care.
• The basement memory care unit was described as depressing and had unpleasant odors.
• Cleanliness and appearance did not compensate for the lack of personalized and attentive care from staff.
• Management was criticized for being unresponsive to essential personal service needs and complaints.
• The facility offered a sterile environment that felt unfriendly and unwelcoming to residents and visitors alike.
• A loved one received incorrect medication due to untrained staff, leading to complications in health care.
• The location of the dementia ward raised concerns about traffic pollution affecting residents' health due to its proximity to a highway.

Review

Daylesford Crossing has garnered a mixture of praise and criticism from families who have entrusted their loved ones to its care, reflecting the complexities inherent in choosing an assisted living facility. Many reviewers praised the overall environment, noting that the community is beautiful, clean, and offers a variety of engaging activities. Residents are provided with opportunities to participate in social events, such as themed celebrations like Halloween festivities centered around "The Wizard of Oz." The caring nature of some staff members has also been highlighted; several families reported that staff took the time to learn about residents individually and worked hard to create a supportive atmosphere within the facility.

However, alongside these positive experiences were troubling reports regarding the quality of care, particularly in memory care units. Families expressed concerns over inadequate staffing levels leading to delayed responses when residents needed assistance. For instance, one reviewer mentioned waiting up to an hour for help with dressing, highlighting serious gaps in meeting basic needs. This seemed especially concerning for frail or cognitively impaired residents who might not always ask for help actively. Although there were instances where staff were commended for their attentiveness and friendliness, there were equally alarming observations related to rough handling during care routines that resulted in bruises on residents.

The management at Daylesford Crossing came under scrutiny from multiple reviewers. There was a consistent theme suggesting indifference or hostility from management when family members raised concerns about their loved ones' care or disagreed with hospice staff. One reviewer even went as far as to describe the management as ?the worst,? alleging that they prioritized profit over patient welfare?a sentiment echoed by others who reported feeling unheard and disregarded when addressing issues regarding safety and compliance within the facility.

While some families found solace knowing their loved ones thrived socially and emotionally at Daylesford Crossing?such as forming new friendships?others found it difficult to overlook incidents involving medication mismanagement and inconsistencies in personal care services. A number of reviews pointed out that certain necessities depended heavily on family involvement?like shower schedules or skin care?indicating a lack of proactive support from staff despite being high-end facilities expected to provide comprehensive care.

There were also portrayals of less favorable aspects of Daylesford's physical environment, particularly criticisms related to its memory care unit being situated in a basement near busy highways. One reviewer lamented this choice, expressing concerns over potential health risks associated with noise pollution and poor air quality in such an enclosed space lacking natural light or outdoor access. This description starkly contrasts with other facilities where outdoor green spaces are readily available for residents.

Ultimately, potential clients need to weigh both sides presented by current and former families at Daylesford Crossing before making decisions about placement for loved ones needing special support systems due to health challenges like dementia or frailty. Despite enjoying moments where residents thrived under thoughtful interactions with caregivers and participated meaningfully in various activities offered within the community?s vibrant setting, significant systemic issues must be addressed if Daylesford hopes to rectify patterns indicating inadequate vigilance toward its most vulnerable clientele amidst increasing demands for high-quality eldercare solutions.

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Located in the charming town of Paoli, Pennsylvania, this neighborhood offers convenient access to a variety of amenities that cater to seniors. With multiple pharmacies such as CVS and Walgreens nearby, as well as medical facilities like Main Line Health King of Prussia and Children's Hospital of Philadelphia, residents can easily access healthcare services. Transportation options are also readily available with SEPTA stations for easy travel. For leisure activities, there are parks like Wilson Farm Park and Valley Forge National Historical Park for outdoor enjoyment, while restaurants such as Brick & Brew Gastropub and Flying Pig Saloon offer dining options close by. Additionally, places of worship like Willistown United Methodist Church and St Paul's Episcopal Church provide spiritual support for those seeking it. This neighborhood provides a comfortable and convenient living environment for seniors looking to settle in Paoli.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Penn Medicine Valley Forge Pharmacy (1.5 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Wegmans (3.2 miles)

Transportation

• SEPTA/Amtrak: Paoli Station (1.1 miles)
• Septa Malvern Station (2.8 miles)
• Septa: Radnor Station (4.7 miles)
• Exton Station (EXT) (8.6 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (2.7 miles)
• Starbucks (3.1 miles)
• Starbucks (3.6 miles)
• Nordstrom Ebar Artisan Coffee (4.9 miles)
• Starbucks (5.3 miles)
• Panera Bread (5.4 miles)

Physicians

• Main Line Center For Oral & Facial Surgery (2 miles)
• Main Line Health King of Prussia (4.2 miles)
• Children's Hospital of Philadelphia - Specialty Care Center (4.3 miles)
• Mid Atlantic Retina (4.7 miles)
• Phoenixville Valley Forge Dermatology Associates (5.2 miles)
• Bowen, Anne Main Line Healthcare Westtown Family Medicine (6 miles)
• Main Line Spine (6.3 miles)

Hospitals

• Paoli Hospital (2 miles)
• Universal Health Services (5.5 miles)
• Phoenixville Hospital (6.3 miles)
• Bryn Mawr Hospital (7.7 miles)
• Einstein Collegeville (8.7 miles)
• Chester County Hospital (8.8 miles)
• Family Lounge (8.9 miles)

Parks

• Wilson Farm Park (2.1 miles)
• Valley Forge National Historical Park (4.6 miles)
• Clem MacRone Memorial Park (6.6 miles)
• Ridley Creek State Park (6.9 miles)
• Upper Schuylkill Valley Park (8.6 miles)
• Goose Creek Park (8.9 miles)

Restaurants

• Brick & Brew Gastropub (2.4 miles)
• Flying Pig Saloon (2.7 miles)
• Anthony's Pizza & Italian Restaurant (2.9 miles)
• Venice Pizza & Pasta (3.4 miles)
• Sly Fox Taphouse at the Grove (3.5 miles)
• Chick-Fil-A (3.6 miles)
• Cedar Hollow Inn Restaurant & Bar (3.9 miles)

Theaters

• Regal UA King Of Prussia 4DX, IMAX & RPX (4.9 miles)
• Movie Tavern Exton (8.8 miles)

Places of Worship

• Willistown United Methodist Church (5.7 miles)
• St Anastasia Rectory (5.8 miles)
• St Paul's Episcopal Church (6.7 miles)